My University had reset there Servers. Can i have my Low Priority Queue forgiven?

I go to school at Tennessee Tech and they had reset there servers. There internet was down while i was in the middle of a game. There was no way for me to know so it is not my fault. Is it possible to have my Low Priority Queue forgiven. Please let me know soon you can contact me through here or my email echivarre.mark@gmail.com
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