> [{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=kFMa0lB9,comment-id=0004,timestamp=2017-01-18T02:39:49.267+0000) > > I think your friend might be pulling your leg here... > > Permanent bans are permanent. If a ban was issued in error, it would be lifted immediately. If the severity of a ban was reduced for an over punishment, it would be reduced to a 14-day, with time served. There would never be a case where a player would get their account back in a month. Additionally, scripting is a perma-ban. That is not going to be lifted. > > I'm happy to hear you are doing better on your next account. But, a permanent ban is permanent. Since I found you finally (I always see you in the behavior boards being referenced) I want to admit that the first time I read your name I read it as Tantrum. And I thought, wow, this guy is funny, because most people are throwing tantrums about bans and you're Riot Tantrum. Haha.
Anti Teemo
Long ago, I played DAoC. I really wanted to name my savage Tantrum, but the name was taken .... zzzz But, it was a good thing because it probably would have been taken in every other game too. So, I chose Tantram and it has followed me from game to game, and even to my job.
> [{quoted}](name=Riot Tantram,realm=NA,application-id=ZGEFLEUQ,discussion-id=aIE85O17,comment-id=000000010000,timestamp=2017-01-18T01:59:21.671+0000) > In what regard? My team, the Player Behavior team, is responsible for the policies and systems. So you're the new behavior lead, replacing Lyte? Let me give you some advice. Some very serious, very real advice. There are three main things that have caused every behavior team prior to yours to fail, miserably. If you repeat their mistakes, you will effectively kill League of Legends, which is now at an all time low point thanks to the prior teams. So, here is what you should NOT do. 1 - Giving vague, generalized answers that do not answer the questions and concerns the community has. For example, this one: http://boards.na.leagueoflegends.com/en/c/gameplay-balance/Boqd81O0-upcoming-upgrades-to-chat-restrictions?comment=00180000 This answer is vague and general. It answers nothing about the question that Starlighte asked. This is pretty normal for past behavior teams, and it drove people away. You look untrustworthy and incompetent when you can't even give the community a straight answer. Even something like "Unfortunately, quite a bit of the inner workings of our systems are confidential, and if I were to talk about it I could lose my position." would be a more acceptable answer than that. 2 - Embracing Orwellian safe spaces and political correctness. This was especially common during the rein of Lyte's behavior team. Here's another quote, again from Lyte's contemporary NeuroCat: http://boards.na.leagueoflegends.com/en/c/gameplay-balance/Boqd81O0-upcoming-upgrades-to-chat-restrictions?comment=00070001 Tell me, how would you/do you justify this post? You really can't. Under Lyte, telling your jungler that he needs to gank more is effectively "offending the jungler" and worth a punishment. It doesn't matter how you tell him, what your wording is or how true the statement is. If the jungler says he's offended, then you're screwed. That is straight up Orwellian and that is the last thing you ever want to have in a video game, especially one where the entire game is based around two opposing teams competing on an objective based map. It's also how league has been since the end of season 3, to be absolutely honest. 3 - Most importantly, set your own standards and adhere to them. One of the biggest factors that led to the Tribunal being a complete and utter failure is Riot's decision to allow the community to set the standard for the Tribunal with no checks or balances. For the longest time, you could be banned for practically anything because the community was so varied. I distinctly remember very heated debates on the old forums centered around what exactly constitutes "verbal abuse". Some people think the word "Noob" is as bad as a racial slur, while others don't mind cursing as long as it's not actively aimed at others in a malicious manner. This community is NOT altruistic, and as the ones running the game it is in fact Riot's responsibility to use the thumb of god and actually make a definite and defined code of conduct, and expect players to adhere to it. Honestly, one of the first things you can do to work towards that is to expect players to use the mute button that everyone has access to and just mute players who are being toxic themselves. You need checks and balances, you need a standard and you need a code of conduct to compare behavior to. The current summoners code is a vague joke with no real meaning behind it. If you can accomplish these three things, then you might be able to salvage this game. You might bring back a good chunk of the lost player base, and you might breathe much needed life into the community. Fail to do these things, and League of Legends will go the route of S2Games "Heroes of Newerth". Oh and I should probably mention, Riot has failed for about 5 years straight at this. Most players have gotten pretty wise to how Riot works, so people are going to be highly critical of you and not trust you. This is something you are going to have an especially hard time earning since, as I've mentioned, we've had to deal with this for 5 years straight. You are going to have to accept and admit to these failures if you want to earn anyone's trust, and really show that you do intend to fix the problems.
Grandis
> So you're the new behavior lead, replacing Lyte? No no no. I'm the technical lead for the team. I take care of architecting and implementing systems. > Giving vague, generalized answers that do not answer the questions and concerns the community has. For example, this one: http://boards.na.leagueoflegends.com/en/c/gameplay-balance/Boqd81O0-upcoming-upgrades-to-chat-restrictions?comment=00180000 This answer is vague and general. It answers nothing about the question that Starlighte asked. This is pretty normal for past behavior teams, and it drove people away. You look untrustworthy and incompetent when you can't even give the community a straight answer. Even something like "Unfortunately, quite a bit of the inner workings of our systems are confidential, and if I were to talk about it I could lose my position." would be a more acceptable answer than that. I'll admit that it is sometimes difficult to be transparent about things. For example, people working on scripts may want to know more about script detection, so they can circumvent it. Obviously stating exactly how it works, while transparent, is not a good idea. In the post that you illustrated, Nerocat was trying to not giving away the 'exact' formula for reform so players could abuse system. We do know that this space needs to be addressed and we are currently thinking about ways to provide more account status transparency. For what it's worth, my commenting on your post is my attempt at being transparent. > 2 - Embracing Orwellian safe spaces and political correctness. This was especially common during the rein of Lyte's behavior team. Here's another quote, again from Lyte's contemporary NeuroCat: http://boards.na.leagueoflegends.com/en/c/gameplay-balance/Boqd81O0-upcoming-upgrades-to-chat-restrictions?comment=00070001 Tell me, how would you/do you justify this post? You really can't. Maybe you can tell me more about what you feel is inappropriate in the response. It's sort of a "treat others as you'd like to be treated" comment. > 3 - Most importantly, set your own standards and adhere to them. One of the biggest factors that led to the Tribunal being a complete and utter failure is Riot's decision to allow the community to set the standard for the Tribunal with no checks or balances. For the longest time, you could be banned for practically anything because the community was so varied. I distinctly remember very heated debates on the old forums centered around what exactly constitutes "verbal abuse". The Tribunal had problems, but this was not one of them. Believe it or not, the penalties were actually very accurate. The main problem the Tribunal had was throughput and time to resolution. A heated debate is great. It means people are passionate about their community. There were checks and balances. We would constantly review data, sample cases, monitor false positives/negatives, etc. Thank you very much for the comment, Grandis. I always appreciate hearing the comments and views of others.
I main Yasuo, and I have 2 of the 3 skins he has. I alternate between them and it seems really boring to choose between 3 different skins on one champion. Having a new Yasuo Skin will be great. Because it is a new skin, people would really want it. Also, IT'S ON YASUO. "Everyone" would want it Ito could generate a good revenue for rito. So rito pls, yasuo skin?
jrishere
I'm glad to see you're so passionate about Yasuo, he's a lot of fun! Help & Support isn't the best place for a post like this, so if you can maybe come up with some skin ideas, maybe sketch some stuff out if you're keen, you can repost this to the [**Concepts & Creations Boards.**](http://boards.na.leagueoflegends.com/en/c/skin-champion-concepts) If you have any other questions, let me know.
I double-click League of Legends, and the launcher opens up. I hit Launch, my mouse does the loady-circley thing, and nothing happens. I open the task manager, the processes are running but the application is not. I have repaired the launcher countless times, I have re-installed several, restarted my computer, and I cannot figure out the issue. I had thought I had found a solution at one point but it proved futile. (Solution was to remove all record of anything RIOT games related and re-install then, but even that did not work.) Please help, I am incredibly annoyed. This has been occurring for about two months now.
Butterfly Step
It sounds like your client is unable to establish a solid connection to our login servers, causing the sudden client disconnection that you're seeing. I recommend going through the solutions in our [**Connection Guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues), as they commonly resolve these issues. Let me know if this resolved the issue for you.
Help I cant buy runes I have 17k ip and everytime I try to buy new runes it tells me error that I already have it but I dont its been happening for a while what should I do?
Neoblacky
Is this when you try to buy *any rune* or is it a specific rune?
So for some reason I cannot log into the game with my main account, yet I can log into the game with my smurf account. Never been punished by the league system, did not abandon games been playing since season 1. To make things more interesting, I can't even create a discussion or reply to threads with my main account. (But it works fine with my smurf account.) :( Last time I logged in was only 2 weeks ago, please. I am really frustrated and do not want to start another main account again. My router is properly port forwarded, DNS is set correctly, no anti-virus blocking it, same with no firewall blocking either. (Otherwise my smurf account would have the same issue) Please help an old veteran. I have never had this issue and it will most likely make me quit the game if I can not log into my main account.
Muffin Missle
What error are you seeing with the login? Have you tried resetting the password for the account, just in case?
I Would like to get on this page designs for and from Riot if they alow it. I build custom made solid wood furniture with the help of CNC router and as a LoL fan I would like to build Furniture from LoL Universe story. Can someone help me?
Lecikov
League-themed solid wood furniture? THAT SOUNDS AMAZING! Help & Support really isn't the best place for a post like this. I highly recommend reposting this to our [**Concepts & Creations Boards**](http://boards.na.leagueoflegends.com/en/c/skin-champion-concepts), where you'll find a lot of other really creative players who make cool stuff just like you! ^.^ I'm confident you'll get some great insight over on C&C. If you have any other questions, please don't hesitate to ask.
Can I transfer my NA account to South Korea server? I have KSSN. I'm working here and I have a identification card. Please help me! I have put so much money on skins on my account. Its because of the ping that's why I decided now to transfer my account. I don't want to start again a new account. Sorry for my bad English.
Planktonnn
As *Lew* mentioned, unfortunately, we cannot transfer your account to the KR Region. Without creating a new account, I'm afraid there isn't another way to play on the KR server for you. Let me know if you have any other questions.
i cant get key fragment or boxes idk why...:/ riot pls fix it
erikos2000
If you've recently been under a restriction or suspension by the Instant Feedback System, it will take a reform period before you're eligible to earn hextech materials again. There isn't a set time for when you'll earn eligibility again and there are a lot of factors involved, so I recommend reading through our [**Hextech Crafting Restrictions**](https://support.riotgames.com/hc/en-us/articles/209939463) article for more info on how this works. Let me know if you have any questions.
Every now and then, I have what I believe is a bug which makes everything in slow motion. My ping usually reads at a steady 49-51, but everything else is weird. I would walk kinda slowly, and then speed up very quickly and walk at a regular speed and then the opposite. This also seems to affect me more than anything because other players in the game seem to be moving perfectly. Sometimes it does affect them though. My friends also say to them I look fine, but to me it's so difficult to play with this. This bug often fixes itself on the next patch, but it's such a pain to wait for so long. Is there any fixes on what I should do? I've tried reinstalling the game and repairing the client but nothing seems to work until next patch. Anyone else have this issue?
DennyVenom
This is not a bug, but rather common symptoms of *Packet Loss* issues. These issues happen if there's a poor link between your PC and our servers. As your next step, I recommend working through our [**connection guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) to ensure your local settings are configured properly for League. Let me know if this caused any change.
okay, i got another leaverbuster because my client disconnected but i've grown to accept it. After i waited the 20 minutes, i was gonna type something in chat, someone dodged mid-type and after another "found a match" thing showed up it automatically declined and stopped me from finding a match, then i had to wait 20 more minutes because of this. The Leaver Buster system doesn't even feel like a punishment, it just frustrates the player. Please fix the auto decline bug or just remove Leaver Buster entirely.{{sticker:zombie-brand-facepalm}}
Duromaniac
The person who dodged wasn't in your premade at all? What you experienced shouldn't have happened if you were alone. Does this happen often or did this only happen once?
The email associated with this account was disabled by my school as I am no longer studying there. I tried submitting support ticket but I was required to provide information about the origin of my account which was at least 4 years ago, and I got a reply saying that my information provided "does not match this account", which certainly did not as it was 4 years ago (I tried giving a range of answers but apparently they were all wrong). The worse thing is I don't even know what questions I got wrong. I am even more frustrated when I found out that my account got permanently banned after I submitted the ticket and so now I can't even play the game! If I hadn't submitted the ticket this wouldn't happen and I wish I did not submit the ticket so that I can still be able to play league of legends. Here is the ticket that started this whole thing: http://support.riotgames.com/hc/requests/25104754 Edit: I think only riot people can access the link Please can someone help me with the problem{{item:3070}} {{item:3070}}
apple99999
Unfortunately, we aren't equipped to assist with account recoveries here on Help & Support. The best thing you can do right now is go over the questions the specialists asked you and do your best to provide the most accurate information as possible. Let me know if you have any other questions.
AVG Antivirus randomly detected this thing as a virus (which isn't true.) and trying to reinstall it gives me an error. Does anybody know how to fix this? I very much enjoyed seeing Kled every day.
TheFancySkeleton
What exact error are you seeing when you attempt to reinstall the Screensaver application?
About every 1 out of 4 games I am guaranteed not to connect into a game. I know I am connected to the internet because I can still watch youtube and well post here obviously. I've re-installed the game multiples times and used the repair option on the client and it doesn't fix anything. It's been happening for a while now and there has been no resolution.
thejarrettcav
Do you see a network connection error when this happens or are you seeing something else?
I recently have been having a problem where I get into the game with no sound and the only way I have been able to fix it is just by DCing and coming back over and over again till it fixes its self. Usually its fixed in one restart it but in the last ranked game I played it took like 4 or 5 restarts. it says league is playing through the correct device,I can hear everthing else fine and I even disabled every other audio device on my PC. I have no idea what could be causing it.
MAGA Pepe
You may have background applications interfering with League when it attempts to access your playback device. I'd like you to [**perform a clean boot**](https://support.riotgames.com/hc/en-us/articles/201752684-Low-Frame-Rate-FPS-Troubleshooting#wq3) to ensure no background apps are running so you can hop into a custom match and see if anything's changed. Let me know what you experienced.
This has been occurring since the 7.1 Patch, using the LCU, after I log in, the login screen music cuts out a few times, the client starts to load, and then will suddenly close. There is no error. The LCU client works on PBE, and I have no problems with the legacy client. I have already reinstalled league completely once. Any insight on to fixes I could try would be appreciated.
Boosted Blob
It sounds a lot like your client is dropping its connection to our game platform, which causes the sudden, error-less crash. I recommend working through our [**connection guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) to ensure your local network settings are configured properly for League. Let me know if this resolved your issue.
Um, hey I've played league quite awhile and I just switched from my TV over to my monitor and league will bug-splat right when it goes into a game, I just switched it so I know for a fact that I'm coming across a bug unless there was an update within 9 hours that made it impossible for me to load into game. So please please please please help me I love this game and any help would be good (Yes i deleted this game and reinstalled waste of 3 hours)
Sater8ed
What's most likely happening is that League is trying to load your old display resolution from when you played on the TV, which causes issues when your current monitor likely can't display the same resolution. We should be able to resolve this by clearing out the input file that stores the resolution with the following steps: First, **log into the Client** then navigate to your config folder, which should be in this directory: >**C:\Riot Games\League of Legends\Config** Delete these two files: **- input.ini - PersistedSettings.json** Once you've deleted those files, hop into a custom match to confirm the changes went through and that you can now successfully load into a match. Let me know if this worked!
Okay, so, here's the problem. The past few games I have played recently have been ranked. I hit accept on the new client get put in champ select everything is going great. Champs are picked and we're on our way in to the rift. Now is when things get fucked and I rage. Everyone finally loads in and I (i usually play jg) go to my first buff and wait for it to spawn. I do the usual flash mastery ribbon with some laughs and dances here and there with the bot lane that leashes for me. In one game in particular I was Talon{{champion:91}} , my blue buff spawned and I start going in with help from the bot lane (I forget what they were) and its going good until I realize I'm tanking and getting lower than I would like. So I try to back away and let the supp tank a little bit... Wait why am I still in blue buffs face.... okaayyy then I guess I'll health pot deal with it and keep doing what I need to do.... Why wont my health pot pop??... Shit I'm taking too much dmg I wont be able to finish my clear the right way and I could die in my jg. I try to use my Q (I'm level one its all I got) nothing.... My champion is still just tanking and auto attacking like its all he knew how to do. We kill it I get the buff. and my champion sits there where his foe fell... waiting.... thinking.... regretting it all... or at least that what it looks like because he wont do anything but stand even when i try to move to my wolfs/pop my health pots/cast abilities/smite/or even auto attack something... i just sit there... then i finally have control and i can move around (keep in mind i could see everything that was happening, everyone was moving attacking casting the whole nine yards) my health pots popped as if i was losing connection and my commands finally went through. So now gaining health I move to my wolfs and engage W then a Q on to a small wolf killing the first one then focusing the second one i go for another W Q combo..... and my champion is just standing there taking the hits from the other two wolfs like his the bitch and not the butch i know talon is... and i start losing more and more health..then out of no where my W flys out and i start attacking the little wolf like i previously wanted. i kill him and start trying to finish off the big wolf doing the usual combos getting to about a third health i go for another Q to try to kill him but i'm stuck auto attacking him i get put to like a fifth of my health by the time i kill him with aa's so i pop my last health pop go toward my red and wait for the health potion to stop healing me before i go in. it does then i engage my red buff usual combo of W then Q getting to about 1000 health so close to killing him but im three hits away from death. so i try to do another combo and then smite to gain health.... nothing happens i stuck aaing and tanking his shots........ just before i die to my red buff losing my blue buff something pops up on my screen "Attempting to reconnect." now im no fool i've lagged out before and thats what pops up you take a look around the rift to see if the other champions will run to the last know command sent to that game server or how ever it works then they stop along with minions... i could watch everyone go back and forth farming poking casting even getting a kill.. it looked as if nothing was happening and it was a normal game.... but it would do that to me every game for the past three games of ranked and at first the were quick moments when i couldn't do anything and then it woudl go back to normal in a second, so i was just blaming random ping spikes. but in the last ranked match i play (which was the one i just told you about with talon) i would go about my normal playing style then i would just watch my champion walk to where i clicked and then i would try to move him to a new position, and he would keep walking to where i had clicked the first time. he gets to where i click and he just stands there i was killed multiple times because i clicked to move out of spawn and would just none stop run past the enemy as they take shots at the dumb jg thats running in to a group of five solo. i would stop where i click and i would be able to cast my abilities, move, use summoner spells, or even type. i would type to my team letting them know i wasn't doing this and it wouldn't send untill i had control again. **WHERE TO GO IF DON'T WANT TO READ THAT^** So basically there will be brief moments in my games where i lost all control of my champion and it will show "attempting to reconnect" but while its doing that i can watch my team walk, fight, die, cast, etc.. and even the enemy team would be doing stuff while i have this "attempting to reconnect" window on my screen while i can see i have 80-90 ping(which is a normal i can play with this ping for me). and sometime there wouldn't even be that. My champion alone will freeze and not be able to do anything. and as i was playing the game more the length would increase where i have no control... i lost my last ranked to a one aa close from death adc that was attacking my nexus because i was the only one left alive and i couldn't move out of spawn to try. If this has happened or is happening to anyone else please let me know how i can fix it or just let me know i'm not crazy
Riuko
What you've described are fairly common symptoms of *Packet Loss*, which occurs if there are problems between your PC and our servers. Before we look into your network routing, I'd like you to work through our [**connection guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) to ensure your local settings are fine. If you continue to see these symptoms after taking those steps, let me know.
Hey guys, basically im in search for a Computer to only play League in a high setting with a high FPS. Not expecting to play on ultra high or anything. Just be able to touch 30-60 FPS and be able to enter teamfights with no lag or stuttering. I need you guys' help to determine which pc build is best for league. Here are the custom pc's that are in the lineup: 1. Intel, 8GB ram, 700W power, DVD drive, audio, USB, ethernet 1000BT, extra fans, Dell Precision 690 computer with Nvidia 260 GTX, 8 cores, 2 X5355 Xeon CPUs, 500GB hdd, Win 7 Pro 2. .Intel Core i5-660 Processor 3.33-GHz .4GB DDR3 RAM .250GB Hard Disk Drive .DVD-ROM Drive .NVIDIA geforce 210 512mb with HDMI output .Windows 10 Home 64-Bit 3. CPU: Intel core 2 quad Q6600 MOBO: MSI MS-7529 GPU: Radeon HD 6770 RAM: Hyperx 2gb ddr2 Power: Ultra 550w CPU Cooler: Ultra Chilltec black 500gb hdd NZXT gamma case Which would be best and why? *if posted in wrong section pls move
C D 3 F
Those are some interesting and very different setups you have there! Objectively speaking, they all meet our minimum requirements, but some should perform differently in-game than others, especially when comparing consumer vs production hardware. You may want to reach out to the [**PCPartPicker**](http://pcpartpicker.com/forums/) or [**/r/BuildAPC**](https://www.reddit.com/r/buildapc/) communities for extra insight into this decision. If you have any other questions, let me know!
Don't mean to hijack, but I had a question. Have IP bans ever been considered?
InvalidtheUser
IP bans don't work well at all. If a player in a college dorm got IP banned, everyone at that college could potentially be banned. Same with a PC cafe, etc. Dynamic IPs change, etc.
Recently my main Nebu ( http://na.op.gg/summoner/userName=n%C3%ABbu) was hacked. I cannot change the pass due to me not knowing the password of the linked email I sent in a ticket http://support.riotgames.com/hc/requests/25153524 but when i click on it it just sends me to a logging page and then error after? I was wondering do riot support reply through email or through the link above ? For that rioter that helped me in the first thread.. srry if i had to posted it again Hacker deleted my other one.. Thanks again
delirous
Account recovery tickets specifically are dealt with entirely over email from your end. You can find the proper form for the ticket you're trying to submit [**HERE**](http://riot.com/2iGnX0K). Let me know if you have any other questions.
What I mean is why can't he ult after using devour (his 'w'). His ally jumps in his mouth when he ults, but why can't Tahm Kench have an ally in his mouth BEFORE he ults??
Cloud273
We did try that during his development. Different expectations lead to a lot of cases of allies jumping out just before Tahm's ult went off, resulting in Tahm's who were irked they ulted without company they'd been planning on. Swapping to an opt in model helped a lot with that.
If you set aside the monetary cost, is it possible to change from NA to (say) EUW then back to NA in order to get a different Username?
DeathBurs7
Nope, you'd have the same username if you transferred to another region and transferred back. As I mentioned above, you actually have to create a new account if you want a different username and would like to remain on the same region. Usernames are unique to an account and will stay with them on the region for the life of the account.
> [{quoted}](name=Targons Blade,realm=NA,application-id=osqw6G4M,discussion-id=AjuGuL1E,comment-id=0000,timestamp=2017-01-17T00:36:19.979+0000) > > No, I can't imagine that would be enough information for someone to *hack* your account. If your account has been compromised, you'll usually notice transactions you didn't make in your history or matches in your match history that you never played, though there are other indicators too. > > Let me know if you have any questions. When i confirmed a small black screen with white words and number appeard (they ran fast on the black screen), then i closed the website, check the control panel and no new downloads appeard, computer works as usual, you think it was just a prank or something? maybe something did happen? i dont realy know.
RainbowArcher
If you're really worried, you can always go through the steps on [**this page**](https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account) to make your account as secure as possible. It also wouldn't be a bad idea to change the password for the email associated with your account and enable 2-factor verification (authentication) if it's offered by your Email provider. If you have any other concerns, please let me know. ^.^
hello, I tried the Hextech Repair Tool but whenever I choose to FORCE REPATCH, Hextech Repair Tool will crash. If i check the other box such as Gather System & LoL logs, Hextech Repair Tool can run normally. sooooooo baddddddddd....
hzhz1010
At this point, I'd recommend taking the logs from the HRT and attach them to a [**support ticket**](https://support.riotgames.com/hc/en-us/requests/new) so one of our tech specialists can continue troubleshooting this issue with you. Let me know if you have any questions.
Under there it already says true. Any other suggestions?
IS1090eaeaa713da
Unfortunately, no. If those workarounds don't work, it's totally bugged and I'd recommend reporting it on our [**Bug Tracker.**](http://boards.na.leagueoflegends.com/en/c/bug-report) Let me know if you have any other questions.
Sorry Bark, I thought I would get an email notification if someone replied to me.. now that I actually checked; MY BAD, are you still up for a game Bark?
Hiraeth
Sure!
I cant download pacth 7.1 it keeps stoping at 33 percent and says check logs been trying for a week now to figure it out and it just doesn't work I use fullscreen in game to play but i cant even update or start the game please anyone help It would make my life a {{champion:26}} times better
Narek Is Beast
Let's get this sorted out and get you back into the game! Issues at or after 33% during patching are usually caused by your patcher losing its connection to our patching servers. This is typically caused by certain network settings that conflict with League, so our [**connection guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) may prove especially useful, as it covers the network configurations we recommend for League and should resolve the issue you're seeing. Please let me know if that did the trick!
I have problems with the borderless and fullscreen mode. My Fps in fullscreen or in borderless are about 55 and my game lags. This started after patch 7.1 i even tested if its better on the pbe server got the same Problem there. My GPu Driver is updated to the latest version from 14.12.2016. My Cpu usage is at around 20% usage. In windowed mode everything works fine. Well windowed mode itself is bad, if you use the highest resolution you cant scroll the map downwards. With lower resolution you see less.
aerius igni
There are a few common reasons for issues with framerate. Most of the common ones are problematic display drivers, poor windows power settings or background applications interfering. Our [**FPS Guide**](https://support.riotgames.com/hc/en-us/articles/201752684-Low-Frame-Rate-FPS-Troubleshooting) will walk you through the most common solutions and will address the most common culprits, so I strongly recommend giving those steps a try. Fingers crossed that this worked! :)
My patch isn't going beyond 0%. Scans maybe 50 files, stops and gives me an unspecified error.
PlagueDoktorFiSH
Try launching League from the **lol.launcher.admin.exe** file inside your installation directory (C:\Riot Games\League of Legends) and make sure to launch it as admin (right-click, *run as administrator*). If you see the error again, let me know what percentage it fails at this time.
My patch dosen't apply I can start but is sayng is version 6.24
fubar541
Are you still seeing this? If so, I recommend grabbing our Hextech Repair Tool so you can run the *Force Repatch* task (check the box and hit start) to see if a quick repatch will fix this.
LoL on Mac keeps freezing if I press enter to open chat box. Have to exit to desktop and resume to unfreeze.
Rasikgan
I've seen similar reports on Help & Support lately. Are you using a brand new Macbook Pro with the touch bar?
Hello fellow summoners, Most of you guys more than likely don't even know me but I've been around since mid season 2. A little less than 7 months ago I had gotten my main account permanently banned for foul language. I know that most of you guys will already decide that "you deserve it" and you're right I did but I have truly changed. With my new account I striven to do better and be a better person after putting in the consideration of how my words actually affected others through the online community. But what I had recently found out has been unacceptable in my eyes because I feel as though a friend of mine is getting special treatment. I will admit to knowing that he had cheated, hacked, and scripted exploiting Riots game League of Legends and ruined it for many people before he got "permanently banned." This ban wasn't so permanent as he emailed the support team and they decided to lift his "permanent ban" and he receives his account back next month after its been nearly a year. So I would like to know your guys input on this matter as to do you think that Riot is being irrational about my ban and not think that I have changed? Even though my new account is clean as ever, and proven of change. But Riot lets someone who has hacked, cheated, and scripted exploit their game but is able to recieve their account back after doing so? Please leave me your thoughts. From your ADC main, GG Im Boosted formerly known as CurvyDownFork.
GG Im Boosted
> This ban wasn't so permanent as he emailed the support team and they decided to lift his "permanent ban" and he receives his account back next month after its been nearly a year. I think your friend might be pulling your leg here... Permanent bans are permanent. If a ban was issued in error, it would be lifted immediately. If the severity of a ban was reduced for an over punishment, it would be reduced to a 14-day, with time served. There would never be a case where a player would get their account back in a month. Additionally, scripting is a perma-ban. That is not going to be lifted. I'm happy to hear you are doing better on your next account. But, a permanent ban is permanent.
I have some movement lag since the new patch. My abilitys got no delay my movement is quite slow and somethings superdelayed
Making it rain
Can you hop into your in-game settings and make sure that *Movement Prediction* is disabled under your **GAME** settings. This feature can often cause delay symptoms in your movements if it accidentally becomes enabled. Hopefully that fixed it!
Please help. keep getting error code 004. "Patching failed and we're not sure why. please restart the client to try patching again.
OppaiOK
The 004 error usually pops up if your connection to our patching servers is *fairly poor*. Working through our [**connection guide**](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) will cover the most common culprits of this and how to fix them, so I recommend giving that a go. Please let me know if this worked for you.
It is hard to know how personal to talk with a Rioter. I thought up some questions. Is there anything new happening in the positive reinforcement genre? (Honor system and what have yous) Who has the power to change player behavior systems at Riot? Are you allowed to answer personal theology questions?
KORGtuners
> Is there anything new happening in the positive reinforcement genre? (Honor system and what have yous) Sportsmanship is the main focus for us. We have some cool stuff in the works, but I don't want to let the cat out of the bag on anything. > Who has the power to change player behavior systems at Riot? In what regard? My team, the Player Behavior team, is responsible for the policies and systems. > Are you allowed to answer personal theology questions? I don't see why not?
> [{quoted}](name=Riot Catzpaw,realm=NA,application-id=AMxvhsRt,discussion-id=y4bIKoLK,comment-id=0000,timestamp=2017-01-18T00:22:42.928+0000) > > .... which means you could potentially bump into it multiple times in one go for each point of movement you have... Wait, what? Does that mean if I bonk a spiked wall with speed3, I'd get three damage? One for each movement point? We've been playing it that a spiked wall interrupts the move command, just like lave would. So Speed3 would do one damage, if a skewer was up next, that'd be another one, and so on.
LuckerNoob
My bad! Let me rephrase - you could potentially bump into the wall for each movement card you have (not point of movement) if you're facing the wall. So a Speed 3 card would only ever trigger a single point of damage from a Spiked Wall, but if your Skewer is next up and you're still facing the wall, you could take damage from the wall again.
Here's my thing. Nothing about Soraka's lore is contradicted because nothing in her lore indicates the man called Warwick is the champion Warwick. Just another dude called Warwick in the lore. An easy temporary band aid for the problem of "Yeah but it's obviously Warwick" is to rename the guy in her lore. Call him Steve or Bob and all of a sudden she's fine for the time being.
Sharjo
We will be updating Soraka's lore (At least her short bio) in the future. Most likely sooner than later.
Hello, I recently updated the recent patch and I encountered a problem where I would begin loading into the game but once it would go full screen, it would say something to the effect of "plugin not supported" or something like that. Not even ALT+F4 works, along with ALT+ENTER. Please help, as I would like to enjoy the game once more. EDIT: ALT+F4 now works, still not ALT+ENTER
Not Donald Trump
Can you tell me exactly what the error says? This will help me figure out what's going on so we can resolve this together. ^.^
My fps stuck at 30 anyone with this problem too? i changed too all qualities and still with 30 fps, dont up, dont down.
UTDHinShaw
Can you ensure that *vertical sync* and any FPS caps are disabled under your **VIDEO** settings in-game? Also, does this happen in all video modes, or does it go away if you swap to a *Borderless* or *Windowed* mode?
i need help ive been trying to patch four three hours now and the same message keeps coming up all it says is patching failed and we're not sure why. please restart the client to try patching again (error code 004) ive reinstalled re patched everything nothing is working please help me
DatDankBoiTuna
Error 004 usually means that your patcher is encountering issues maintaining a good solid connection to our patching servers. Our [**connection guide **](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues)will help ensure your configurations are all correct so your network settings are optimized for League. I hope that was the fix for this!
ok so i have a problem. The store wont load the new skins and the overview wont work. I've tried restarting it and it didn't work
BurpingEnderman
Is this happening in both the Beta Client **and** the Legacy Client, or just one?
I placed my order for Mechs Vs. Minions for my daughter. I was told in a December 13th email: Mechs vs Minions is expected to arrive in our warehouses between December 12th and 20th. We've made all the necessary arrangements for the game to be issued to you from there without delay. We can't guarantee delivery before the 24th December, but we believe most will receive the game before then. This order was placed as part of WAVE 2 and should have shipped. But since then I have not heard a peep. No email that it was shipping, no email that it was delayed. I have sent two emails to Riot without response. Does anyone know what is going on? Did this happen to many other people. I would love Riot to get back to me. Thank you Will
Drollix
Hey Will, I'll need to see more info in order to help you with this. Could you email me your support ticket number at kades@riotgames.com? I'll look into this for you and see where the breakdown may have happened. -Chris
Ever since updating to Patch 7.1, I cannot open the League client (new or old). The new League Client displays a cross mark over it, and if I try to open it, I get an error message stating that, "You can't open the application "League of Legends" because PowerPC applications are no longer supported." If I try to launch the old client, it takes about 30 seconds to open the launcher. When I click the orange "Launch" button, it crashes without giving me an error message or anything. I play this game on my Macbook Pro, and have never had any problems running this game until updating to Patch 7.1 about twenty minutes ago. Please fix this. This is incredibly frustrating.
ReelsOfArt
Which Macbook Pro are you running? Can you give me a model number or a year? I've usually only seen this error on older Macs that either don't meet hardware specs or aren't running a new enough version of macOS, so be sure to let me know what version of macOS you're running as well!
I am interested in mechs vs minions. i read the german pdf-rules and there are the example playing cards in german languare. are the playing cards in the game also in german ? if not: can i buy the playing cards in german, or do you have a pdf translation from every cards in german ?
TRON333
A german version will be available for Wave 2, which is expected to ship in June/July of this year.
On the site of riot games, I can not download the scenarios in French of mechs and minions, could someone help me? thank you
RESH60
Seems to be working for me, can you try it again?
Hi, What happens if boss walks on crystals ?
Jej
Remember that the boss stomps minions, and a breakable crystal shard would be destroyed by anything that kills a minion too. So the boss would actually break the shards!
So, I use a MacBook Pro and stream my small laptop screen to a larger TV as a monitor. I have my visual settings at 1080p for my tv to display my laptop, but I play LoL on 720p for better FPS. After patch 7.1, whenever I command + tab out of the client while I'm in game (full screen mode), it turns my visuals back to 720p on my front page, rather than the 1080p settings that should be active. Previous patches allowed me to easily tab out of the client when the game is in 720p, to my desktop front page that is 1080p. Now, LoL forces my front page to 720, thus lagging my computer to changes the resolution when I tab out. It also looks terrible and is a huge inconvience. I hope I was able to word this issue well enough to help you guys understand what the current problem is. I also hope the bug fixes for this patch will resolve this issue.
Wolf With Wings
Are you running Fullscreen mode under you **VIDEO** settings in-game? I'd recommend trying a *Windowed Mode* or *Borderless* to see if this issue persists. Let me know! ^.^
Hello, I need to have more details about rules. 1) With spike walls, do we take damage in middle of a movement or only aftre we finish a slot ? I use a 4-spaces speed and have 2 spikes on my way. Do I get 1 damage at 1st time I touch it and finish my speed after resolving damage card (maybe i&#039;ll not take the second one) ? Or do I go forward 4 space and draw 2 damage card after ? (On mission 7-8 this point is important because a damage can force us to move into lava) With some picture : o = empty space X = mech < = spiky wall From this o o < o < X I want to have with 1 speed lvl 2 X o < o < o Do I take damage when I'm at this position ? o o < X < o Or do I take 2 damage if I'm on this position ? X o < o < o For now, I consider not stopping in a spike wall deals no damage. 2) a repair pad is on a spike wall, how it works ? We must draw damage card and if we move, can&#039;t repair ? We must draw and if we stay, we can repair because ? We must repair first and draw after ? 3) Not about spike walls : When I must deal 1 damage on a target (with hexmatic for example), and a minion is over a crystal, does my damage destroy both of them or I need chose crystal or minion ? 4) About push and tow : a) If I towed a mech through an active rune gate, the other mech is blocked I suppose. And if I towed the bomb, is it blocked other side (do I need open and tow or push again ?) Rules says I can't push through an active rune gate, but what about towing ? (I think we can tow but not push) b) Does the bomb deactivates rune gate ? (I think not because rule say "Mech") c) In lava : If lava is in front of me, can I use 1 movement to go in lava and 1 for towing (are they grouped as 1 action ?) or when I'm in lava, this is blocked ? Sorry for the number of questions, but thank you for explain all of that to me :)
Jej
1) A Spike Wall only deals damage to you when you actually **move directly into it**, not when you pass by an adjacent space (which I believe is what your examples illustrate). It behaves as a regular wall otherwise, which means you could potentially bump into it multiple times in one go for each point of movement you have. 2) I hope the above explanation helped with this as well, but if you travel over a Repair Pad that is next to a Spiked Wall, you wouldn't take damage from the wall unless you actually bumped directly into it. You'd heal as normal on the Repair Pad. 3) If an ability only deals one point of damage (like Hexmatic Aimbot), then you would choose which thing gets destroyed. If the card is an area effect (like Flamespitter), it would hit everything in the square. 4) As soon as a mech crosses through an inactive gate, it becomes active. This is the same for either pushing or towing (it would just change who actually got through the gate). A bomb never activates a gate and can be pushed through active gates as well. I'm not sure I totally understand your question about lava. Basically lava stops your movement completely for that slot, even if you had more movement left (like a Speed card). If you were towing something they would stop behind you. After stopping, if you have subsequent movement from another command slot that allows you to move or two you can continue to do so.
Anyone else having troubles where the game will intermittently freeze? for the most part the game has been as per usual, my pings gone up by about 10ms which is alright I guess, but the big problem is 2 or 3 times a game now since the new patch the game will totally freeze. All the noises will play I can hear the announcer abilities and everything going off but all animation stops. Im not sure what's going on or what in the new patch would do this but just putting it out there.
Krunchi3
It sounds like you may be having some display driver or hardware issues. I typically see these symptoms if a driver was causing issues or if there were other issues going on configuration or hardware-wise. Our [**Bugsplat/Crash Guide**](https://support.riotgames.com/hc/en-us/articles/201761974-Bug-Splat-and-Game-Crashes) will walk you through the steps I recommend taking to ensure your hardware and drivers are in good standing. Let me know if this resolved the issue. :)
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