Trouble fetching information for this player (Error: 5C).

Anyone else having this weird bug? me and my friend are trying to go play normal draft/ranked flex but then this pops up. Trouble fetching information for this player (Error: 5C). Affected players should quit and log back in if this persists. we have tried everything! log off, shutdown computer and in game initiate Full repair. nothing have worked so far... does anyone know how to fix this? U can contact me in game no problem!
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