Unable to open Premium Chest

So I just re-installed League after a long hiatus. I was greeted with the Hextech crafting system and a free Premium chest to open. (I have a key available) But no matter how many time I try, I am unable to open the chest. It says: **Crafting Failed It appears the Hextech unit has a bad motivator. Try restarting your client. If this message continues please try again later; there may be issues with the service**. I have restarted the client a few times with no luck, it won't open. I received a normal chest after a few games, and that one opened just fine. I got a new key and tried again, still no luck. Any help would be appreciated - thanks.

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