A few weeks back we paused the in-client Riot Account Update prompt when we ran into delays getting email notifications out along our originally-planned timeline. We know that this rollout created some confusion – needing to change a username isn’t fun for anyone – and we’re sorry for that. This change is necessary prep for launching our future games, and getting this done now will make your first experiences with those games much better down the road.
Now that most players have received an email if they need to make a change to their Riot Account, **we’re going to start rolling out in-game notifications** for players that need to update to globally unique usernames (you can find out more about why we’re doing this on the [Riot Support FAQ](https://support.riotgames.com/hc/en-us/articles/360037264394-Riot-Accounts)).
These pop-ups are going to be dismissable for now, so you can skip it until you’re ready to make the change before it becomes non-dismissable in January. Also, now that most players who need to make a change have an email listing their accounts, it should be much easier to figure out if you’re blocking yourself with a name in another region (or a PBE account), or if it’s another player entirely.
We’ve also updated the [Riot Support FAQ](https://support.riotgames.com/hc/en-us/articles/360037264394-Riot-Accounts) with more details, some additional context, and a few tips that might help out.