I hate to make this comparison but...look at Fortnite.
About two and a half days after the new event comes out, they've announced they're changing it based on player feedback. 2 and a half days!
Meanwhile at Riot land: it can take up to months sometimes to get the most basic changes that a ton of people have been asking for.
Won't pull any specifics, as there are a lot. However I think most people here can agree with me that Riot takes forever to communicate and respond to their players and their feedback gameplay-wise. I get it, you guys are running a HUGE game here, and it's hard to appeal and respond to everyone.
But if Fortnite can do it, I'm just saying; I think you guys could aswell.