QUE TIMES BROKEN

Dear Riot, I've now been sitting in que for 10 minutes with a friend and we have Bot, Top, Jungle and Mid as preferred rolls. Literally everything but support and we are both in Silver (S3 and S1). We finally quit the Que and I took support, still another 2:30 second wait . . . Please explain how this is possible? What is the logic behind this? This gets worse every week because of dynamic que. It's turning the game into a waiting screen. How about you guys make a rule where every 5th game, you are forced into the support role? This would fix que times tremendously. Sincerely a guy who just wants to play.
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