Whats up with the remake system ?

Just played a game where I was Xayah , with a lux support , the lux didnt connect , she didnt buy items , she didnt even move from her initial spawn location. when we tried remaking , it wont let us ???? nani the fuck lol . Bonus : I used to play teemo support with a friend of mine , I'd buy items and go bot and just sit there , and it would offer us the possibilty to remake ??? Im just really confused .
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