I just wanted to thank the people are Riot's customer care. I recently transferred my NA account over to EUW and lost the account in transit. I had to wait a couple of days to be seen (I understand the demand is high) but the gentlemen I got was polite, curteous and spoke to me like a human being, not a number.
This has completely made me change my opinion on Riot as a company as well as some other personal experiences.
Thanks Guys, you are the best and thank you for sorting that out for me.