Just lost my promos because my Zyra support didn't connect to the game, but said "Reconnected" at the 2:10 mark, then further on disconnected and never joined the game. She never moved, never bought items, and never typed, she legit never fully loaded into the game, but because it said "A summoner has reconnected", we couldn't remake. What a giant fucking waste of time and a waste of my promotional series.
Fix this now please, this isn't the first time this has happened to me. Not as specific as auto losing my promos, but it's happened at least 5-6 times in my ranked games.