The top comment is Bad Mamba Jamba saying that Riot is NOT taking care of the veteran players with the 15% refunds on runes, saying it caters to the new players and punishes the older ones. It has 333 upvotes and counting.
Riot Cactopus responds to it, and guess how it got voted?
218 downvotes. Well past the point where it is hidden at the start.
If I were Riot, I would have seen that as a red flag.
Makes you wonder, does Riot care about the players, or are they just sniffing after their money?