I feel like the boards is an accurate representation of riot

Go down the line and look at posts riot responds to. If you're lazy here's a few Story art and sound- https://boards.na.leagueoflegends.com/en/c/story-art/KEkOH3rW-the-immortal-bastion-mordekaiser-elise-and-swain Story art and sound- https://boards.na.leagueoflegends.com/en/c/story-art/FMuJG2rz-its-a-wonder-anyone-still-lives-in-bilgewater-no-matter-how-prosperous-the-trade Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/QOui1Bjz-game-freezes-early-game-crash Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/cIvauoEt-game-freezes-in-early-game-since-latest-patch Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/ovQ2NHOj-game-still-freezing-riot Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/lHnKWHb6-game-freezing-in-early-game-every-game Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/E0PE6eLX-fix-your-game-riot Story art and sound - https://boards.na.leagueoflegends.com/en/c/story-art/hF3LYAXA-a-question-about-talons-new-lore-to-rioters-is-it-a-whole-change-or-just-improvement Report a bug- https://boards.na.leagueoflegends.com/en/c/bug-report/iGqRoMEm-crash-games-stop-loading-in-crash-then-take-forever-to-register-that-the-game-never-started Story art and sound- https://boards.na.leagueoflegends.com/en/c/story-art/UXR0gynG-miss-fortunes-latest-lore-update-as-an-argument-for-pykes-agenda-against-captains Story art and sound- https://boards.na.leagueoflegends.com/en/c/story-art/AjUy5srz-tahm-kench-appreciation-post Story art and sound- https://boards.na.leagueoflegends.com/en/c/story-art/KX2E2pzc-which-region-would-you-love-to-see-more-of Like??? I've heard a few points about why they aren;t very active on the boards such as "they just read and don't respond" or "people in the comments make the points for them so they don't feel the need to respond" but when the last 12 posts they've responded to is story art and sound, and report a bug it really shows just how much they care about the communities opinion about the state of the game. If you think I'm wrong go ahead and try to prove me wrong. Scroll through the "hot" section for a while and tell me where you find them responding to a gameplay or general discussion post. (tbh it feels like riot is just comprised of artists, composers, writers, and a couple people who know how to code because they honestly don't seem to play the game a whole lot)
Best New

We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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