Whats the point of the whole Boards?

U can't give feedback because this is a place where a really small portion of players actually gets involved and the other kind of posts are "Why am i banned all i said was kys". Riot can do whatever they want and the people that really care for the game cannot be heard because all we have is reddit and boards and let's be real i doubt they even read the occasional pop-up after some games asking for feedback. It just feels like a 1way communication with riot intentionally not providing good ways of getting valid feedback.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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