Scripters hacked onto my account and scripted on it resulting in me getting banned...

Hey guys, so i was playing URF and i finished for a hour to get some dinner and when i logged back into league it says I was in a game, so i decide to try to spectate and see i'm friends with 4 random people and they are all scripting (scripting on my account as well), so i immidiately change my password (which they knew i changed afterwards) and sent a ticket to riot (being 1AM though i didnt expect a response), and then i wake up this morning to see my account has been banned. I searched around and noticed there is actually a bit of this going around...anyone had luck talking with riot to work things out? Have been playing forever and have had lots of money and time and tears invested in it hoping Riot would come through ;(
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