Why is the matchmaking so bad?

System literally forces losses after wins. A Season 5 Plat account hasn't played in 3 years. No history of playing Ranked. No MMR. Plays Lux ADC with Phase Rush. Goes 2/8 and loses tier 1 tower before 8 minutes. Duo with a new account that doesn't play Ranked. Intent feeding in normal games. Gets matched S3 first Ranked game. Repeatedly feeds my lane and goes 0/8 in the game with me. Duo refuses to surrender, doesn't communicate. Tried to submit ticket to Riot. They are now auto-closing all of my tickets. This game is truly becoming a shit show.
Best New

We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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