Unreasonably banned

The screnshots are pretty self explanatory. I might've been a bit harsh/ranty on the riot support staff during this ticket but understand my frustration when something like this happens and the response is "we can't help you with this". If anyone wants the linked screenshots of my friends conversation with my compromised account i'll provide them in a later post. its also kinda scary that riot refuses to do anything about a situation where ive even got witnesses of this hack having taken place (if you saw this post disappear and reappear it was due to the fact that i posted it on the wrong account lol). i'd also suggest everyone that reads this post to go check sites like https://haveibeenpwned.com/ or just changing your passwords on everything since this breach is pretty massive and is sure to have affected atleast some of the people reading this. forgot to add this when making the original post but here's an image of the actual ban message: https://i.imgur.com/L5A8jDp.jpg
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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