Does Riot read the board?

Simple question. Does Riot read the board? (Cuz I feel like they reply to things that are not really that important and ignore the rest, especially when people are complaining about the state of the game) If so, then why don't they reply on some pretty good discussions like the following: and a lot more. Thank you. {{sticker:slayer-pantheon-thumbs}}
Best New

We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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