Next time, use the PBE please
I get wanting to surprise us with this awesome cinematic and neat game mode, but you kill all hype and desire to play it when its bugged as shit on launch. You guys put a lot of work into it, its a shame for it be for naught when players can't access augments which are 100% necessary to do harder difficulties, players aren't getting rewards, etc.
You wanna hide skins occassionally? Sure go for it, whats the worst that could happen?
You want to hide an entirely new game mode, with new summoners, entirely new/different augment equipables, new hybrid enemies etc, might want to make sure it works before its on live and causing issues.
Like thanks guys for the awesome stuff, lets just try to make release as smooth as possible