League game didn't start in promos. Counted as loss. Anything possible ?

I was in my 2nd promos game loading screen, when it closes and shows me the "reconnect" button. I press it, it does nothing, then the client shows me end-of-game screen, saying I was AFK, when the game didn't even start on my side. Was waiting for some time at 100% in loading screen, but it never went further. Anyway, the game was counted as a loss which ended my promo series. Is there anything anyone can do to refund me that game that was taken away from me because of a bug ? Thanks
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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