I was in my 2nd promos game loading screen, when it closes and shows me the "reconnect" button. I press it, it does nothing, then the client shows me end-of-game screen, saying I was AFK, when the game didn't even start on my side. Was waiting for some time at 100% in loading screen, but it never went further. Anyway, the game was counted as a loss which ended my promo series.
Is there anything anyone can do to refund me that game that was taken away from me because of a bug ?