why i only receive one key fragment in loot

when it clearly says i got two key fragments in login message is the message bugged and i am getting it twice or i am not getting all the key fragments i am supposed to get?
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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