What happened to Riot being a player-focused company?

**"The biggest promise we make, and the one that makes us believe this is the right decision, is that we aspire to be the most player-focused game company in the world. We’re always trying to make decisions that we think are in the best interest of players"** - [Riot 2013](https://na.leagueoflegends.com/en/news/game-updates/features/showdown-magma-chamber-info) Massive outcries from the community to revert things like Banner, Akali, and the 8.11 ADC item update. People rallying against the new dragon changes and the bot lane/jungle exp changes. People needing to get on their knees and beg Riot to nerf things like Akali and Tahm Kench. People raiding the forums about how awful the client is and how they can't even play the game anymore. People pleading for less damage and longer game times. **What happened to Riot being a company that put it's community first?** A company that balanced the game instead of intentionally leaving things overpowered to sell cosmetics and merchandise. One that cared about the people playing instead of spam releasing little legends, chromas, and emojis. One that didn't sell 100% of it's company to a chinese mega-corporation.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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