Matchmaking in normal game

I was wondering if it was normal to have someone who is Lvl 11 in my team in a normal game. I usually play support and i was training to play in ranked but I got matched with someone who didnt really know the basic things about league. I find it really tilting to just waste my time in a normal if im playing with people that can't cs minions or just don't even try to follow my pings. I understand that their are players that are just starting ; we've all been there, but now im plat 3 and training hard to be better. It just can't work if I keep getting matched with starting players. Maybe things are just like that but there might be a way to improve everything Thank you for reading and have a nice day :)
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