5/3/2017 - "1/4" Screen & DirectX Error Issues

Porocles (NA)
submitted in [ARCHIVED] Help & Support
Hey fam, > **Update - 5/6/2017 @ 9AM Pacific** > > This should now be resolved for both Mac and PC players. If you continue to have any issues, reach out to us in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) so our tech team can work with you individually. --- There is currently an issue where some players are only getting a small fraction of their screen or getting a DirectX error. We're tracking the issue now and believe that it might be the result of using a custom resolution, 4K screen, or resolution exceeding 1080p. --- > **For Mac players**: [Example screenshot here](https://cdn.discordapp.com/attachments/302242899322601473/309346698331947018/Screen_Shot_2017-05-03_at_11.12.37_PM.png) > > Tapping Alt+Enter in-game can serve as a work around. This will toggle you out of fullscreen and into windowed mode to restore your game screen. ----- > **For PC players**: This may come up as a DirectX error > > Delete your **Config folder**. This is typically found at C:\Riot Games\League of Legends\ > >As a heads up this will reset your resolution, settings, and keybindings to default. > ---- A big shout out to all of you who helped investigate these issues with reports and screenies! I'll continue to post updates here as they come!
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