Ranks disabled?! Counted as a LOSS?!

Okay so I was able to join a rank game and we were doing bans. It was my turn to ban but the whole client got laggy even other people said it was laggy. It didn't ALLOW me to ban. Timer went to 0, turns out Ranks was disabled proof: https://gyazo.com/28b19d2862f089a08304ee522b0fbabe I was in my series for S3 and I won 1 and lost 1... but after that champ select, it made me dodge it counted it as a lost and took me out my series?!!? Can this be fixed?! Please. Ranks got disabled and counted towards my loss.. :/
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