The Good, The Bad, and the League: 5/16 - 5/22

_Your weekly dose of server problem-os, NA League news, and other!_ Yuumi is a cat-astrophe (depending on if you hate or love her), congrats to G2 for winning MSI (depends if you like or hate it), Game of Thrones ended (might hate or love it) ((I’m sensing a trend here…)) and the top 8 college LoL teams face off for the championship this week! PS: Awesome MS painting of Yummi [here](https://boards.na.leagueoflegends.com/en/c/skin-champion-concepts/ez7ogkHQ-i-drew-yuumi-in-ms-paint-using-my-sick-skillz) **Follow-Ups:** * **Mac voice still not working properly** Reached out to Apple for assistance (Checking entitlements). **Server Stuff: ** * **Vintage Icon Borders Not Appearing (5/17, ~4 days)** A server change leads to PS noticing borders aren’t visible properly in loading screens. Investigation shows the wrong ID was added for Project Skins, causing borders to fail. A redeploy with the correct config fixed the problem. * **Players unable to log into Chat (5/17, ~27 minutes)** A server change is implemented, and PS notifies the NOC players are being disconnected from chat. After checking the changelist, steps could have impacted the chat system. The server changes were rolled back, fixing the chat issues. Investigation into the change steps and why it caused the system to fail are ongoing. * **Game servers freezing (5/20, ~73 minutes)** A few game servers start to have reconnect spikes, which coincide with increased game crashing reports. NOC resets the affected servers, and players are able to correctly rejoin the problematic servers. * **Game servers freezing (5/21, ~ 2 hours)** A few game servers start to have reconnect spikes, which coincide with increased game crashing reports. NOC resets the affected servers, and players are able to correctly rejoin the problematic servers. * **Players unable to log into LoL (5/22, ~ 71 minutes)** NA starts to see increased numbers of NA logins failing, far above normal levels. A quick analysis of the symptoms point to a recent change. Rolling back the change bring login problems back to optimum levels. Investigation into the change steps and why it caused the system to fail are ongoing. **Game Stuff: ** * **None this week** **Player Support Issues:** We’re seeing a spike in account recovery tickets, please make sure your account is secured as best as possible [here](https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account) with these steps. _Morgageddon & Couch Commando_
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