Your weekly dose of server problem-os, NA League news, and other!
Flu season is here, avoid the plague (Morgageddon rolled a critical failure and was wiped out by pesky buggers). We followed through on our promise to roll back [positional ranking](https://nexus.leagueoflegends.com/en-us/2019/03/dev-state-of-ranked/), a high elo ranked reset is coming, and the love/hate train is focused on Riven. Q Q Q your way out of danger, stay awhile and listen, we’ve only got a few issues this last week.
* Mac voice still not working properly
* Checking in on the issue from time to time for periodic updates
**Third Party failure leads to login issues on NA (3/5, ~46 hours)** A small number of players report login issues. Further investigation by PS shows a small, but increasing number of players who still couldn’t log in. Riot resources disable a third party tool, which allows the blocked players to log in.
**Store API delays RP fulfillment (3/8, ~34 minutes)** A delay in the store process causes RP fulfillment to be delayed. Investigation and fixing of an HTML error page fixes the issue.
**Game Stuff: **
**Spike in Team builder errors cause Play button to grey out (3/12, ~33 minutes)** Automated alerting notifies the NOC that Team Builder errors are spiking. Game starts dip low, and PS reports play button is graying out for various players. A reboot of the team builder service fixes the problem and players are able to play normally again.
**Player Support Issues:**
We’re seeing a minor spike in Client tickets (issues that pop up after you log in). Check to see if a full client repair and these [extra steps](https://support.riotgames.com/hc/en-us/articles/115003681668) might fix it. If not, please contact PS!
Morgageddon & Couch Commando