Between Two Turrets - Come chat with WookieeCookie! [COMPLETE]
Welcome to the latest installment of Between Two Turrets, a Q&A series through which we connect you with various Rioters to chat about League, life, and anything in between. You can expect an installment every two weeks or so, with Rioters from all over jumping in to spend some time with you on the Boards.
This week, we’ve got Player Support Lead Rory “WookieeCookie” Ball!
I’m Rory, but a lot of you probably know me as WookieeCookie. I’m a Player Support Lead for the NA region. I’ve been at Riot since 2011 where I started in Player Support, and it's been nothing but positive since. Over the years I’ve worn many hats including supporting our tech, player behavior, and forum initiatives.
Before coming to Riot I worked at Disney providing support and moderation for their virtual worlds. If you ever played ToonTown Online, Pirates of the Caribbean or (my personal favorite) Pixie Hollow Online then hopefully you never had the misfortune of running into me, because that means I probably banned you. RIP
But don’t let that give you the wrong impression! I’m not all smites and ban hammers, in fact that is probably the least favorite part of my job. My passion is helping people, whether that’s getting past a technical issue blocking their loading screen or helping someone adjust their own behaviors in game to move past ever having to worry about a ban. I just want to see people enjoy their time in League.
So with all that aside, what do you want to know?