Banned in a account that i didnt use in a year

My account (Dillaz) got banned permanently. I didnt play the game for a year, i just returned. Account Message: Account Banned. This account has been permanently banned for the use of prohibited third party software. Maybe my account was used by someone else cause i saw that during this year i received alot of "forgot the password" emails. Is it possible to unbanned my account?
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