the current Report System does not seem very effective.
What is needed is a dedicated group specifically charged with handling reports
Now yes, I know there are a lot of reports every day but this is my proposal.
Just like how the LCS and other pro leagues are split into divisions.. Have the Report Rioters be split by division. So that it is a smaller work load.. For instance, I live in Texas, so if I reported someone, it would be sent to the southern division (apologies on not knowing the exact LCS split up, I don't watch it a lot because I am usually playing LoL, Support Main, playing other games, or working).
It would allow for a quicker response and a much better result with appropriate players being banned instead of people just reporting someone to report them and that person, who did nothing wrong, ends up with a ban.
I'm not sure if this is the right location to post this, so please let me know if there is a specific board I should post it to if it is wrong.