Hey guys, mah1foo here again. I posted here earlier about [Riot punishing me for defending an enemy who was being bullied](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/81jphEp1-punished-for-defending-an-enemy-who-was-being-bullied-by-his-team-riot-advises-to-not-defend-him) (contains the full chat logs), and I've since received an update from the support. They found the punishment correct and didn't lift it or restore my honor level:
> Hey there,
> After the investigation we have concluded the fact that you were continuously spamming the chat throughout the game which can create a very disruptive game experience for the players witnessing the chat.
> For future reference, please do bear in mind that we only take into account what you say, as all players are responsible for their own behavior. You don't have to retaliate as you can just mute the toxic players and report them in the post game lobby where they will be audited by the system and punished. I can't comment on other players accounts as I can only discuss each account with its owner, but if you report toxic players they will be audited and issued a punishment if found guilty.
> In the future instead of getting into arguments with players even if you want to defend others its better to mute those players and report them in the post game lobby.
> If you have any other concerns don't hesitate to let me know.
> Player Support Specialist
> "Surprise! I'm back"
Luckily for me this was just a chat restriction, but what makes it worrying is the fact that knowing how the 4-step punishment system works, this could've just as well been a permanent ban. The way I see it, **talking too much can result into a permanent ban**. Not only that, but their policies are what I wouldn't hesitate to call inhumane. They are encouraging me not to defend those who are being bullied, even after a further review from them.
Honestly, I have no words left, the system is legit broken. If they can punish anyone for whatever reason they want and just claim it was "spamming too much", what's the point anymore? And it saddens me that in no way did they acknowledge the fact that I did my best trying to help someone who was being bullied.
Just wanted to let you guys know that this wasn't a mistake, and the chat logs weren't the wrong ones like a few people assumed. Honestly, compared to this, I now wish the logs had been wrong.
**Edit:** Someone was kind enough to find the game from my history: https://i.imgur.com/h6f38fv.png
A lot of people were saying that it's because I was typing more than playing, but I believe the picture proves that I was doing quite a lot of playing. Most of my typing was done during me running from my own base to their side of the map, since that's where all the action was happening.