Reports should, instead of reporting one player's chats, it should flag the entire game for review.
This will not change that each individual player is not being judged based on context(which is bullshit in it's own right. But small steps here.)
So when a game is reported. The magical super bans people bot will review EVERYONE's chat in that game.
This takes out the whole "report X person" thing and it just adds people to passively flag a game for toxicity.
It eliminates targeting, and i think it will result in less reports for some of the minor things because a lot of the times most people wont flag a game if they feel they will get in trouble too.
I feel this will help sort out both those weird targeted reports, and it will also make people REALLY consider whether or not they want a game reported for review.