Hi, does anyone know the process to correct being wrongfully banned for 3rd party programs?
I received an email from Riot that I have been banned for using 3rd party software, but I have nothing on my Macbook other than graphic design software I use for school.
I was thinking I was flagged by their system because I switch between the school Windows and my personal Macbook sometimes or play at my friend's nicer computer at his house.
I usually just play ARAM or TFT and I checked Op.gg and there wasn't anything weird unknown games on there.
I'm afraid I'm not gonna get this account back and I just made it to gold on TFT!
I sent a ticket, but Riot's email and their support ticket seems really serious and I don't want to level up another account :/
Is there a way I can prove I didn't have anything malicious on my computer?
Update: I got my account back! I’m crying! Thank you MarledFox.