Question for Forum Frequenters

Just curious how many people view this board, and if they'd be willing to answer a few questions for me. I've noticed that Riot seems to offload a lot of the player policing onto members of the community. In my humble, and imperfect inspection of the boards and said process, I do see some sincere posts being just completely flamed and trolled by other players. So my question is... Does Riot's method even work. and is it fair to us, the consumers? I am not banned, I am not in low priority que. Just concerned that Riot doesn't seem to care about improving their community, that's all. I mean, why ask players to go to a forum like this where they become trolled here like they do in game... No one wins in that scenario.
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