Toxicity stopping new players

Introduced about 6 people over three month but all of them quitted from getting flamed in the chat for being new, there's no way someone playing first day know why one champion counters the other, all the 'new' people are mainly server hoppers, or banned people playing on different accounts. League is not going to go boom and die but we are seeing a lot less new people from chronic toxicity to new players. The current ad being run on youtube actually pulled some of those people I introduced in but they ended up leaving anyway because that's definitely not a true reflection of what the league community is like. tl;dr We need a total noob queue.
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