"Hey, let's try and cater to a small portion of people who can't talk being called names over the internet because they're little babies."
Man i sure do love every company now trying to create some stupid little safe space for the people who can't take being called stuff over the internet.
I also love how you think perma banning people for "Verbal harassment" is even a remotely good thing to do. It totally makes sense to do that instead of taking all chat possibilities outside of champ select away. Instead of keeping the person from using said chat for harassment you instead perma ban them, which does literally jack all for stopping toxic behavior.
Lyte has no idea how to make a proper system