Are players allowed to sit in base mid game to write a support ticket?

Had a conversation with someone on the boards about this and saw this comment https://i.imgur.com/CbhLTBY.png So I'd like an actual Rioter to comment on this. Because from what I'm getting, Nightblue3 is in the clear because he's writing a support ticket to report a player. I've had plenty of games where I want to AFK because of in game reasons, ranging from a leaver, two people arguing and one pulling the "I'm gonna troll so he loses hehe xd", or even someone intentionally feeding. I want to know if I'm in the clear to alt+tab my game and write a support ticket. And I want to see a Rioter comment it here so it can be well documented.
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