It needs to either be made reliable, or removed completely. The rate at which the IFS sends out the "A player you reported has been punished" message is so, so low that it's worse than it not existing. Because players think it's more reliable than it actually is, it just makes them outraged that the player they reported did not get punished, when in many cases they did and the anger is unjustified. I know that the troll-catching and IFS chat systems are both being worked on and improved, and that the troll one in particular is not as good as many players think it should be, but this just makes people think they're worse than they really are. It's only frustrating people at this point.