Can we get new player support staff

im tired of this community being plagued by toxic behavior, and that the only punishments that are given out are by BOTS. Literally the only time punishment is given out is if everyone in the game reports someone or they say kys or the n-word. Its ridiculous that even when reports are sent in through website players are not punished unless they say something mentioned above. THE PROBLEM LIES WITH PLAYER SUPPORTS REFUSAL TO TAKE ACTION AGAINST PLAYER BEHAVIOR AND ONLY NAUGHTY WORDS.
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