I Will Never Understand Riot

I don't understand how riot can consistently neglect the trolls that ruin this game literally daily. Yet Chat Restricts/Temp Banns/Boots People's accounts for calling out the trolls. I understand we live in hurt feelings world now and if I say something that anyone "deems inappropriate/Feels upsets/or just doesn't like". I can be punished even removed from that game. Yet People ACTIONS In Game Never get punished. Why is it that if i Say something that hurts someones feels (i.e. calling out a troll for trolling, i.e inting), their feelings are considered and i can be reprimanded, yet if someones Actions directly effect my feelings......................... im to not allowed to vent nor leave the game without backlash? So I will stand by my statement of Riot Promotes Trolls.
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We're testing a new feature that gives the option to view discussion comments in chronological order. Some testers have pointed out situations in which they feel a linear view could be helpful, so we'd like see how you guys make use of it.

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