permanently banned

Riot seems to be really strict on permanently banning players. I think everyone makes mistakes and sometimes out of emotion they anger others or say things they don't really mean. If someone was permabanned in 2015, it is now 2019 and it seems they have had more than enough time to change their ways. Will Riot ever do anything about accounts like that? I think it is very unfair to spend hundreds of dollars on an account and then have it permabanned forever, it's almost like someone has stolen all the money and time you put into the account.
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