Rioter Comments
schawill (NA)
: losing Lp with a afk. Should you lose Lp?
I just lost a game where they had 1 turret on us and we had their nexus open, our mid laner goes afk and we lose the game, I feel like even though you were fed, (I was heimer adc 17/7), you really can't do anything, you try to backdoor, or just lose the game.
: According to the [Shipping & Delivery](https://na.merch.riotgames.com/en/customer-care/shipping) guide on the Riot Merch website, shipping to Turkey normally takes 4-6 business days
> [{quoted}](name=Laughing Fish,realm=NA,application-id=okOuNvuT,discussion-id=ky0G7jN0,comment-id=0000,timestamp=2018-08-18T23:24:34.925+0000) > > According to the [Shipping & Delivery](https://na.merch.riotgames.com/en/customer-care/shipping) guide on the Riot Merch website, shipping to Turkey normally takes 4-6 business days And is that accurate?
Rioter Comments
: > [{quoted}](name=DravenSpaghetti,realm=EUNE,application-id=yrc23zHg,discussion-id=1WKL7rt0,comment-id=00000000,timestamp=2018-08-18T11:20:01.578+0000) > > Oh the match Im looking for is months old like 4--7 months. i'm sorry to say but I don't think OP.GG shows matches that old.
> [{quoted}](name=Summonah12369,realm=NA,application-id=yrc23zHg,discussion-id=1WKL7rt0,comment-id=000000000000,timestamp=2018-08-18T11:52:28.649+0000) > > i'm sorry to say but I don't think OP.GG shows matches that old. League of Legends match history's website shows ALL matches played on your account.
: You mean look for a player in your match? Search your or someone else who was in the match, summoner's name on OP.GG (make sure you search on the server you are on), there you will be shown your match history and can see the names of the people that were in the matches.
> [{quoted}](name=Summonah12369,realm=NA,application-id=yrc23zHg,discussion-id=1WKL7rt0,comment-id=0000,timestamp=2018-08-18T00:06:42.508+0000) > > You mean look for a player in your match? Search your or someone else who was in the match, summoner's name on OP.GG (make sure you search on the server you are on), there you will be shown your match history and can see the names of the people that were in the matches. Oh the match Im looking for is months old like 4--7 months.
: I'm guessing he's one of us who often looks at their friends list and thinks "Gee, I don't remember any of these 'friends' who are online right now. I sure wish I could quickly recall the matches that prompted me to add them. " It's OK bro, we feel your pain haha. My suggestion? Add a feature to grab a screenshot of your friends' champs during replays, which are then tied, clientside, to their appearance in your friends list somehow. For example: I could add that amazing hyper aggressive Tristana ADC I supported earlier, then go into the replay viewer and grab a screenshot of her landing after a rocket jump, rocks flying into the air, with my shield and ball floating around her. Later, if I ever wonder who XxDrAgOnSlAyErxX is, I click his/her name in my friends list and up pops that epic screengrab, instantly reminding me of the game I played with that player. It would be a great social feature, and you know how everyone loves social features... Think about it Riot!
> [{quoted}](name=Sonic132,realm=NA,application-id=yrc23zHg,discussion-id=1WKL7rt0,comment-id=0001,timestamp=2018-08-18T02:36:37.872+0000) > > I'm guessing he's one of us who often looks at their friends list and thinks "Gee, I don't remember any of these 'friends' who are online right now. I sure wish I could quickly recall the matches that prompted me to add them. " > It's OK bro, we feel your pain haha. > > My suggestion? Add a feature to grab a screenshot of your friends' champs during replays, which are then tied, clientside, to their appearance in your friends list somehow. > For example: > I could add that amazing hyper aggressive Tristana ADC I supported earlier, then go into the replay viewer and grab a screenshot of her landing after a rocket jump, rocks flying into the air, with my shield and ball floating around her. > Later, if I ever wonder who XxDrAgOnSlAyErxX is, I click his/her name in my friends list and up pops that epic screengrab, instantly reminding me of the game I played with that player. > It would be a great social feature, and you know how everyone loves social features... Think about it Riot! Yeahh dude, Love the idea.
Rioter Comments
Rioter Comments
: ELO hell is an excuse people make so that they don't have to accept that they might need to work harder if they want to climb. Nothing you can do about your teammates. And the only common thread in all of your games is you. Focus on improving yourself, climbing will come naturally after that.
> [{quoted}](name=HalcyonDweller,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0007,timestamp=2018-07-27T16:15:57.000+0000) > > ELO hell is an excuse people make so that they don't have to accept that they might need to work harder if they want to climb. > > Nothing you can do about your teammates. And the only common thread in all of your games is you. Focus on improving yourself, climbing will come naturally after that. SImply you can't 1v5 LITERALLY anymore, if you are unfortunate enough to have all your laners lose, and you aren't more fed than all 5 of them, tough, you lost.
: > [{quoted}](name=DravenSpaghetti,realm=EUNE,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=00010000,timestamp=2018-07-27T08:01:57.393+0000) > > It's not about damage, its about objectives, team fighting and warding, CS'ing, and avoiding death, that leads them to be able to deal damage, my team clearly can't do any of that. I guess. I'm just a 5 year in a row diamond player that can hard carry your elo.... but tell me again, what stats are important?
> [{quoted}](name=The Nocturne God,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=000100000000,timestamp=2018-07-27T15:37:03.443+0000) > > I guess. I'm just a 5 year in a row diamond player that can hard carry your elo.... but tell me again, what stats are important? SO you areo going to point our your rank to attempt to debunk what I said, so tell me what is important then 5 year in a row world time champion. What is important, your damage?
: \>"proof that elo hell exists" \>provides a small amount of anecdotal evidence
> [{quoted}](name=ZackTheWaffleMan,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0006,timestamp=2018-07-27T15:37:54.472+0000) > > \>"proof that elo hell exists" > \>provides a small amount of anecdotal evidence How would you have me do it? Make a fucking documentary on it?
Eedat (NA)
: Yeah you have almost 400 ranked games this season but a sample size of 2 where you didnt even do well yourself is proof of ELO hell lol
> [{quoted}](name=Eedat,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0005,timestamp=2018-07-27T09:28:16.372+0000) > > Yeah you have almost 400 ranked games this season but a sample size of 2 where you didnt even do well yourself is proof of ELO hell lol Then what would you prefer me do?
: Damage is irrelevant? Really? When I have more than my 4 team mates combined, that is irrelevant? Every game I had someone win lane? You even look at the games or know how to read game stats yet? At least 1 of those games I had multiple afk tram mates trying to make me lose because I said I was doing b5 to p5 0 losses.
> [{quoted}](name=The Nocturne God,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0001,timestamp=2018-07-27T06:01:13.446+0000) > > Damage is irrelevant? Really? When I have more than my 4 team mates combined, that is irrelevant? Every game I had someone win lane? You even look at the games or know how to read game stats yet? At least 1 of those games I had multiple afk tram mates trying to make me lose because I said I was doing b5 to p5 0 losses. It's not about damage, its about objectives, team fighting and warding, CS'ing, and avoiding death, that leads them to be able to deal damage, my team clearly can't do any of that.
: you still have alot of deaths too so you shouldn't blame others for that.. come on . anyways good luck in your future matches
> [{quoted}](name=BEST MEAT BALLS,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0002,timestamp=2018-07-27T06:17:11.691+0000) > > you still have alot of deaths too so you shouldn't blame others for that.. come on . anyways good luck in your future matches Ill admit I do have alot of deaths but that's me trying to 1 shot the carries so my team can actually fight them. But AH I realized they are all fed xD Good luck to you too. :)
: Proof it doesn't. http://na.op.gg/summoner/userName=HonorRibbon First game: Top 4-7 15k damage Mid 3-3 as jhin 8k damage Adc 2-10 6k Support 2-4 4k Won because I was 32-6 with 50k damage. Second game basically the same Third game basically the same Fourth game,,, I'll save you the time, they are all the same. Every game is carriable if you are better than the 9 other players. Btw I haven't played jarvan since season 3 before this.
> [{quoted}](name=The Nocturne God,realm=NA,application-id=3ErqAdtq,discussion-id=FOtoecXZ,comment-id=0000,timestamp=2018-07-27T05:05:01.724+0000) > > Proof it doesn't. > > http://na.op.gg/summoner/userName=HonorRibbon > > First game: > Top 4-7 15k damage > Mid 3-3 as jhin 8k damage > Adc 2-10 6k > Support 2-4 4k > > Won because I was 32-6 with 50k damage. > > Second game basically the same > > Third game basically the same > > Fourth game,,, I'll save you the time, they are all the same. > > Every game is carriable if you are better than the 9 other players. > > Btw I haven't played jarvan since season 3 before this. Damage, is irrelevant in this area, in all your games you have atleast a single person that won lane, in both my games that isn't true, and I think that to get out of bronze for example you need to be atleast Gold, To get out of silver you need to play like plat, because like you said you need to hard stomp to win games consistently, you can't be just 'better' you have to be MUCH better. Which I don't find fair personally.
Rioter Comments
: u may want to say what lane you are in... but im guessing it was jungle as for what your doing wrong... idk https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/2831917185/207008136?tab=overview 32 min lvl 17, less farm that you.. less kills, slightly more assists the issue may be "how much of that farm was solo exp.. and how much of it did u have your whole team next to you with.
> [{quoted}](name=SwiftKitten88,realm=NA,application-id=3ErqAdtq,discussion-id=LZTIL8Fo,comment-id=0000,timestamp=2018-07-27T00:46:35.221+0000) > > u may want to say what lane you are in... but im guessing it was jungle > > as for what your doing wrong... > > idk > > https://matchhistory.na.leagueoflegends.com/en/#match-details/NA1/2831917185/207008136?tab=overview > 32 min lvl 17, less farm that you.. less kills, slightly more assists > > the issue may be "how much of that farm was solo exp.. and how much of it did u have your whole team next to you with. adc, I was Draven
Rioter Comments
: > [{quoted}](name=AeroWaffle,realm=NA,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=000f0000000000000000,timestamp=2018-04-10T21:50:44.924+0000) > > It was the OP that earned the 2-week punishment. Riot applied a shield-ban when OP said his account was compromised. I'm pretty sure it went down like this: 1) Thief earned a 2 -week ban 2) OP wrote in a ticket about stolen account 3) Riot turned 2-week ban into permanent ban to protect the account from the thief 4) Riot investigated the logs and determined the 2-week ban was justified ("you are responsible for the behavior of your account even if you're not the one playing it") 5) Riot reset the password and removed the permanent ban, but forgot to replace the 2-week ban It never actually says anywhere who earned the ban. But considering the 2-week ban happened "around the same time it was compromised" it's pretty safe to assume the account was stolen and then abused by the thief because "who cares it's not mine."
I know I'm a couple months late, sorry, But what makes it worse is that they didn't even say this "you are responsible for the behavior of your account even if you're not the one playing it". Legit, so I just assumed it was lifted for good. Which obviously misled me.
Rioter Comments
: and you are 100% sure its not just sarcasm?
100%, she was feeding her, and when I told her about it she said "ITs fine you can only get banned for flaming".
: i would say no due to even if you bait someone in saying a IFS trigger word they arnt subject to punishment if they follow guidelines. even if vayne says "do it" shes not accountable for someone else actions.
She isn't just saying do it, she is praising her for intentionally feeding. Backing up behavior that clearly conflicts the Summoner's Code should also have a punishment to it. Int'ing should be looked down by the community, regardless if they are your team mates or not. Saying 'do it' wouldn't be enough to trigger a punishment because it could be in a joking/ironic manner, however praising an int'er. Yeah...
S V (NA)
: > [{quoted}](name=DravenSpaghetti,realm=EUNE,application-id=ZGEFLEUQ,discussion-id=zRzvY2Fc,comment-id=00000000,timestamp=2018-07-08T14:01:46.703+0000) > > You'd be suprised but saying GG EZ when you win is punishable > > https://www.google.com/search?q=gg+ez+is+punishable&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjAhpug1Y_cAhWWbX0KHQg3CgQQ_AUICigB&biw=1920&bih=947#imgrc=Kui0_JzP5irl8M: Wait... That's so stupid that someone gets reported for that... WTH!?!!
Here got it, http://i.imgur.com/3f6LTeu.png Official answer from Riot.
S V (NA)
: You don't want to hear this but think about it. It's the enemy. Encouragement of unsportsmanlike behavior from an ally that has a decent chance of ban but it's an enemy who normally wants to look good Kda wise and win. I would have reported the Lux but I don't think there's a ban or type of report that would even fit the category of the enemy Vayne
You'd be suprised but saying GG EZ when you win is punishable, so I don't see why this isn't. https://www.google.com/search?q=gg+ez+is+punishable&source=lnms&tbm=isch&sa=X&ved=0ahUKEwjAhpug1Y_cAhWWbX0KHQg3CgQQ_AUICigB&biw=1920&bih=947#imgrc=Kui0_JzP5irl8M:
: No, enemies want to win just like you do so stop being butthurt
In the Summoner's Code you have to be honorable when winning. Regardless of wanting to win. Wanting to win is totally fine, ofcourse they want to win. But when they encourage negative behavior in League of Legends should be out right punishable. And I want to win fairly, not because some degenerate intentionally fed me, I know that its unfair and disgusting on the other players trying to win when they are at disadvantage because of some prick that didn't get a gank.
Jack18SVK (EUNE)
: Yes another perma ban for using bad words
Literally, the system looks for words like that, this punishment was deserved in my opinion. Riot doesn't take suicide with a pinch of salt at all. It looks for mostly hate speech, kys, and making references to the disabled. If you try making a fresh new account and put the N word and "kys" in the same sentence, you will literally get an insta suspension. If not a perma, you don't have to try, it's already been done. https://prnt.sc/hgijvk
Rioter Comments
Rylalei (EUNE)
: You haven't considered the fact that a veteran Silver V player is also trash. Going your first season in silver? Sure, that's cool, going a 2nd season still silver? Ok, some are slow learners, going a 3rd season in silver? Some personal irl issues can make a plausible excuse, going a 4th season still in silver....yea....you're trash. Experience means quite nothing when you learn bad things. Yea, you can beat a new player, woopdeedo...much achievement, you're still silver, so why brag? You also need to understand that it's just 1 game, while you as the constant of most of your games, need to overcome obstacles. Things happen, 1-18 Azir mid? GGFF MOVE TO THE NEXT!!! Don't come and cry on the boards for 1 bad game. Those Silver V veterans are the actual issue of silver, not the new players. You see, if you place that Sona in say a game with 9 others like her, her performance would be that of a Silver, hence why the system placed her in silver, but those veterans with over a thousand games in silver ruin the equation. Yea, they are better than her, but due to the fact that they are also trash, they win mostly when the enemy has worse players. Maybe she just panicked since it's promos, I know I did that in my first promo, and we know how that can afect one's gameplay.
I'm not coming on here to cry about my game, I could care less about my game, it just shows how poor the Riot match maker is.
remakoro (EUNE)
: Dont consider this as rank shaming but "veteran" silver 5 should be considered as "confirmed trash". You have to be doing consistently bad to get stuck in silver 5/bronze. New player might be yet to pick up all those bad habits "veteran" managed to learn over the years. New player might be aware that he is new and sucks and willing to learn. While old low elo player might be convinced that he is doing nothing wrong and its all his team fault. If silver V was FAAAAAAAAAAAAAAR more skilled then he wont be silver 5 or even silver. >So you are saying if she has lost all of her placements that she has done so far, that makes her silver? Yea. Give her a couple more games and she might sink low enough to become bronze.
Yes I agree, however a silver V is still better than an unranked that has only been playing for a month, and yes this person told me they played for about a month
Rylalei (EUNE)
: Placements don't care win/loss, performance matters more than that during to avoid being carried or losing because of your team.
If performance is what's being looked at then why is the ranking system judging who gets LP through wins/loses, I doubt its performance.
Rylalei (EUNE)
: > [{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=wTp4Ik7B,comment-id=0000000000000000,timestamp=2018-07-06T06:21:26.143+0000) > > That's still a show of how fucked up MMR and the League system is as a whole. > > Not to mention Riot typically gives newer accounts a much higher base MMR than deserved. Even if this was a measure to combat smurf accounts, it still destroys the experience for newer players. Not quite. Recently I've been playing with 3 friends in normals who are actually new to LoL, even tho they played in other Mobas, like Dota 2 or HotS. The number of smurfs or diamond/plats met, especially before they reached level 20 was 1-2 smurfs/high rankeds every other game, only slowing down after they reached level 20, and unlike me, those guys were playing either their mains or even if playing other champs, they were playing for keeps. Now, regardless of the team, that skews their MMR one way or another, all depends on their luck. IF they get more smurfs, higher ranked player against them, their MMR would be lower than it deserves to be because they can't learn too much, afterall, what can you learn when a D3 WW ganks every lane while you have no higher ranked players in your team to keep up with it? On the other hand, if you get "lucky" and most of these players are on your team, your MMR will be inflated because you are doing well and winning more than you should. Also, many smurfs recently seem to add and que along actual new players to slow down the smurf detection system. All smurfs I met last week in normals were duo/tri que with actual new players. It's not Riot inflating the MMR of new accounts, it's actually the new players.
> [{quoted}](name=Rylalei,realm=EUNE,application-id=yrc23zHg,discussion-id=wTp4Ik7B,comment-id=00000000000000000000,timestamp=2018-07-06T06:33:13.100+0000) > > Not quite. Recently I've been playing with 3 friends in normals who are actually new to LoL, even tho they played in other Mobas, like Dota 2 or HotS. > > The number of smurfs or diamond/plats met, especially before they reached level 20 was 1-2 smurfs/high rankeds every other game, only slowing down after they reached level 20, and unlike me, those guys were playing either their mains or even if playing other champs, they were playing for keeps. Now, regardless of the team, that skews their MMR one way or another, all depends on their luck. IF they get more smurfs, higher ranked player against them, their MMR would be lower than it deserves to be because they can't learn too much, afterall, what can you learn when a D3 WW ganks every lane while you have no higher ranked players in your team to keep up with it? > > On the other hand, if you get "lucky" and most of these players are on your team, your MMR will be inflated because you are doing well and winning more than you should. > > > Also, many smurfs recently seem to add and que along actual new players to slow down the smurf detection system. All smurfs I met last week in normals were duo/tri que with actual new players. > It's not Riot inflating the MMR of new accounts, it's actually the new players. I agree in some parts but disagree, back in season 7 they are started to make the placements slightly more lenient to counter act this 'smurf attack' on low elo, nonetheless, when I did my placements for the first time back in season 6, I did poorly but got Bronze 3, deserving to say the least. My friend who did his placements S7 for the first time, he lost 7 out of 10. He got put Silver 4? Now I knew at the time that was total BS, and he wasn't deserving of that rank neither did he play like it, keep in mind I have 2 years of experience on my friend and he just comes in does his placements and instantly gets higher than me, he may be better than me you can say, very unlikely and to be blunt, I beat him in every single god damn 1v1, regardless. So yes, they may have done this to counter act the smurf spam, but if the person has 5 defeats out of 5 games (Lost all their games) then put them with people of similar games, or just make it simpler with other unrankeds of the same experience.
: > [{quoted}](name=Rylalei,realm=EUNE,application-id=yrc23zHg,discussion-id=wTp4Ik7B,comment-id=000000000000,timestamp=2018-07-06T06:12:46.467+0000) > > Don't be so sure: > > http://prntscr.com/k35ywi (the system shows me at Silver 2, but that's the game where I promoted, I was S3) > > http://prntscr.com/k35z8b not 1, but 3 Golds, again, I was S3 at the time > > http://prntscr.com/k35zg8 > > All these 3 games were in a row. > > So yes, there are golds and bronzies in silver games. Want me to look through my history for the one with bronzies? That's still a show of how fucked up MMR and the League system is as a whole. Not to mention Riot typically gives newer accounts a much higher base MMR than deserved. Even if this was a measure to combat smurf accounts, it still destroys the experience for newer players.
> [{quoted}](name=Busty Demoness,realm=NA,application-id=yrc23zHg,discussion-id=wTp4Ik7B,comment-id=0000000000000000,timestamp=2018-07-06T06:21:26.143+0000) > > That's still a show of how fucked up MMR and the League system is as a whole. > > Not to mention Riot typically gives newer accounts a much higher base MMR than deserved. Even if this was a measure to combat smurf accounts, it still destroys the experience for newer players. Yep, I'd agree, this is a new thing, I mean when I did my placements back in Season 6 I got placed bronze 3, I didn't do too well. However my friend who did his placements back in Season 7 got placed Silver 4 and he won 3 games out of 10.
remakoro (EUNE)
: Dude they have fucking silver 5 J4. They have overall lower ranks than your team. You can easily expect unranked new player to perform on par with silver 5 or even better. >1. Losing 6/6 league games gives you a Silver MMR ? 2. Why is this person matched up with/against mid-to high silver? Their team isnt mid to high silver. Its low to mid silver. And yes going 6/6 kinda makes you silver.
So you are saying if she has lost all of her placements that she has done so far, that makes her silver? I remember when I did my placements for the first time in season 6 I got placed Bronze 3 and I did poorly, but I won some.
Rylalei (EUNE)
: Yes, she was rightfully placed there. One thing that might be a bit annoying, but in the end is ok, is that her hidden unranked MMR, that is used at the start of the 10 games used to rank you, the calibration games, is equal or similar to the avarage MMR of the teams in that game. Now, the problem with that is that she will get outplayed, as she jumped from a place with mostly new players, aka unranked for her, to a place with Silver veterans, which does cause a bit of a problem, but it's not something big. The best way to solve this is that if a team has an unranked player, the other team should have as well. Even better if on the same position, to eliminate as much of the drawbacks as possible, but then again, the boards don't want such a thing to happen, the boards don't want balance if it means they don't get free wins. Anyway, back to the topic, yes, she deserves there. Mid silver means anyone from b1 to g5 can get in those games, and since her unraked games said she deserves silver, that's where she goes. I've seen new players to LoL end up in b5 or in g2, since some were friends of mine, so she isn't as bad you make her be, the problem is that Silver veterans will outlane her, but that's mostly all of what they can do, since they are still silver for a reason. (Looks at the guy I met last month saying that he's stuck in silver because of his team mates, and crying that he should deserve at least plat after playing over a thousand games in silver) EDIT: win/loss doesn't really matter in calibration, but how you play. That type of calibration and scoring works only during calibration, and should stay there only, otherwise it would be abused.
Not only did she do poorly in the laning phase, but she over all under performed, example; fail flashing, very poor decision making, no warding, etc.
remakoro (EUNE)
: Dude they have fucking silver 5 J4. They have overall lower ranks than your team. You can easily expect unranked new player to perform on par with silver 5 or even better. >1. Losing 6/6 league games gives you a Silver MMR ? 2. Why is this person matched up with/against mid-to high silver? Their team isnt mid to high silver. Its low to mid silver. And yes going 6/6 kinda makes you silver.
> [{quoted}](name=remakoro,realm=EUNE,application-id=3ErqAdtq,discussion-id=TROg1Ygm,comment-id=0001,timestamp=2018-07-06T08:35:05.574+0000) > > Dude they have fucking silver 5 J4. They have overall lower ranks than your team. > You can easily expect unranked new player to perform on par with silver 5 or even better. > 2. Why is this person matched up with/against mid-to high silver? > > Their team isnt mid to high silver. Its low to mid silver. And yes going 6/6 kinda makes you silver. You haven't considered the fact that a veteran Silver V player is faaaaaaaar more skilled and obviously more experienced than a first time placements new player.
Rioter Comments
Rioter Comments
Rioter Comments
Rioter Comments
: 10/10 Riot. lol
> [{quoted}](name=Hethalean,realm=NA,application-id=LqLKtMpN,discussion-id=71pePNJU,comment-id=0000,timestamp=2018-06-09T11:04:34.830+0000) > > 10/10 Riot. lol Les go rito
Bermie (EUW)
: Rengar bug
I'm pretty sure this is intended. If you look at Xayah while she is mid air. Her health bar disappears, that's not that case with Tristana, I've cancelled Tristana's W multiple times, meaning she can be hit, you were unfortunate enough to be right above him (In his AA box)
Rioter Comments
Verdaloth (EUW)
: I don't think this is exactly fair, there was some information that was provided based on this forum thread that was not initially provided in the ticket and if it had been, the outcome might have been different. Account compromises are very tough cases - the difficulty of this case was not the ban but the original compromise that led to the permanent ban. I agree we can always improve process here and feedback on painful processes help us get better.
> [{quoted}](name=Verdaloth,realm=EUW,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=001600000000,timestamp=2018-04-16T17:36:39.727+0000) > > I don't think this is exactly fair, there was some information that was provided based on this forum thread that was not initially provided in the ticket and if it had been, the outcome might have been different. > Account compromises are very tough cases - the difficulty of this case was not the ban but the original compromise that led to the permanent ban. > I agree we can always improve process here and feedback on painful processes help us get better. I do agree, but if they responded how you initially responded, I would’ve given all the details, they closed the case without investigating thoroughly like you did. ( they didn’t mention there were multiple people on my account). I believe multiple people investigated the case. And got the same conclusion, indicating it wasn’t just one agent who misinterpreted. You came along and saved my account. EUW agents better than EUNE confirmed?! {{champion:119}}
: I'm going to keep necroing this to show how many hoops you have to go through to deal with the systems riot has put in place
> [{quoted}](name=XxXJoshXxX,realm=NA,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=0016,timestamp=2018-04-14T07:05:57.658+0000) > > I'm going to keep necroing this to show how many hoops you have to go through to deal with the systems riot has put in place Ikr, like if I didn’t go you the forums, would’ve never got it lifted, which I shouldn’t have to.
: I think its the most pathetic team when I hear about people having their tickets instantly shut down regarding questions about undeserved bans. Like we love our main accounts. Investigations should be able to be done if theyre gonna drop permabans for questionable shit. im glad you got your account back.
> [{quoted}](name=RobSensation,realm=NA,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=0014,timestamp=2018-04-12T11:20:14.607+0000) > > I think its the most pathetic team when I hear about people having their tickets instantly shut down regarding questions about undeserved bans. Like we love our main accounts. Investigations should be able to be done if theyre gonna drop permabans for questionable shit. im glad you got your account back. I agree, we all love our main accounts, thanks, I'm still processing that I got my account back too :D.
Verdaloth (EUW)
: A lot of opinions on both sides, I looked into it a bit more this morning: On the side of rolling back the ban to two week suspension: - We did not confirm or reiterate after lifting the shield ban that the 2 weeks suspension would remain and we did not reapply the remaining time. On the side of not rolling back: - The compromise when the 2 weeks ban was placed is not clear cut. The waters are muddy around here and I cant share too much details but there is evidence to suggest that perhaps multiple people have intentionally being allowed access/login to this account. - OP had had several conversations with the support team about in game behaviour prior to this event. It is pretty clear to me that the original suspension was applied for someone elses chat. However I am not sure OP was being responsible with access to the account - there is a decent amount of "strangeness" This is about as much details as I can share publicly but if the OP wants to write into us and tell us the whole story, nothing to lose at this stage. I can relook it at - we are not an unreasonable team and this case was well investigated by the team at the time, I would have made the same decision based on the information I am looking at. Lastly, since we explained the reason behind the suspension (several times), the matter was considered closed and this is why the new ticket that OP sent was closed automatically. But as I mentioned above, feel free to contact us again and I will relook at the case.
> [{quoted}](name=Verdaloth,realm=EUW,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=000f0007,timestamp=2018-04-11T08:19:36.009+0000) > > A lot of opinions on both sides, > I looked into it a bit more this morning: > > On the side of rolling back the ban to two week suspension: > - We did not confirm or reiterate after lifting the shield ban that the 2 weeks suspension would remain and we did not reapply the remaining time. > > On the side of not rolling back: > - The compromise when the 2 weeks ban was placed is not clear cut. The waters are muddy around here and I cant share too much details but there is evidence to suggest that perhaps multiple people have intentionally being allowed access/login to this account. > - OP had had several conversations with the support team about in game behaviour prior to this event. > > It is pretty clear to me that the original suspension was applied for someone elses chat. > However I am not sure OP was being responsible with access to the account - there is a decent amount of "strangeness" > > This is about as much details as I can share publicly but if the OP wants to write into us and tell us the whole story, nothing to lose at this stage. I can relook it at - we are not an unreasonable team and this case was well investigated by the team at the time, I would have made the same decision based on the information I am looking at. > > Lastly, since we explained the reason behind the suspension (several times), the matter was considered closed and this is why the new ticket that OP sent was closed automatically. But as I mentioned above, feel free to contact us again and I will relook at the case. Well the whole story is exactly how I said it, just summed it quickly. I usually play a couple games a day, but since my school started initiating tests, I played on and off for a bit, I got a chat restriction September made a ticket and spoke to support, then I played on and off again. Not as much as I used to. I think I day I come back and I see a suspension, with logs I did not say, then I notice someone was on my account (October 19 2017). If the suspension was on going earlier I don’t know but that’s the day I realized it. That’s is really all I know. I’m glad to hear you are taking time to reconsider this case, highly appreciated.
: > [{quoted}](name=Chermorg,realm=NA,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=0007,timestamp=2018-04-10T13:53:22.230+0000) > > I've asked before.. but would you mind posting screenshots of the ticket where you think they said they "removed" the suspension (way back when) and the tickets now? We really can't help you if you're not willing to give us a full picture of what they're saying to you. 3 hours still no screenshots, I’m going to refrain from up voting for now. EDIT: he responded he was sleeping, but still hasn’t given screenshots? But keep downvoting me lol
And I responded again, saying I’m on the phone and it’s difficult to provide screenshots, thank you for understanding and I will try to get the screenshots when I can.
Verdaloth (EUW)
: I looked into this case and there seems to have been a misunderstanding and unclear circumstances that happened. The original reach out to us was in regards to a compromise that happened to your account which we verified did happen. During the same time, a 2 week suspension was placed by the IFS. When you wrote in about the compromise, we locked it proactively to protect it from the compromiser and overrode the 2 week suspension that was placed at around the same time. Once we verified that you were the original owner, we unlocked the proactive suspension and reset your password. There was an investigation into whether the behavior in the logs was warranted during the period of compromise and decided that the suspension would remain. This is where we messed up and didn't add the 2 weeks back to your account after removing the proactive suspension. In the tickets, we don't see a record of us telling you the suspension was incorrectly placed and lifted and those interactions should be in your emails for reference. This is the normal case of an escalated penalty and since your previous suspension by IFS was a 2 week, a permanent was the next in line.
> [{quoted}](name=Verdaloth,realm=EUW,application-id=ZGEFLEUQ,discussion-id=J6tTbpcF,comment-id=000f,timestamp=2018-04-10T20:32:46.602+0000) > > I looked into this case and there seems to have been a misunderstanding and unclear circumstances that happened. > > The original reach out to us was in regards to a compromise that happened to your account which we verified did happen. During the same time, a 2 week suspension was placed by the IFS. When you wrote in about the compromise, we locked it proactively to protect it from the compromiser and overrode the 2 week suspension that was placed at around the same time. Once we verified that you were the original owner, we unlocked the proactive suspension and reset your password. > > There was an investigation into whether the behavior in the logs was warranted during the period of compromise and decided that the suspension would remain. This is where we messed up and didn't add the 2 weeks back to your account after removing the proactive suspension. In the tickets, we don't see a record of us telling you the suspension was incorrectly placed and lifted and those interactions should be in your emails for reference. > > This is the normal case of an escalated penalty and since your previous suspension by IFS was a 2 week, a permanent was the next in line. And, how is that my fault that you guys forgot to re-add the 2 week suspension, I thought it was lifted. And neither did they say they were unable to lift it.
Chermorg (NA)
: I've asked before.. but would you mind posting screenshots of the ticket where you think they said they "removed" the suspension (way back when) and the tickets now? We really can't help you if you're not willing to give us a full picture of what they're saying to you.
Yea, gonna have to wait til I’m on the pc
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Eat My Axes

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