: > [{quoted}](name=Jerry SeinfeId,realm=EUW,application-id=yrc23zHg,discussion-id=EwALxhNi,comment-id=0014,timestamp=2018-11-08T16:27:31.658+0000) > > I've never understood the obsession with packaging. Like any figurine I buy I keep the packaging, sure. But that's incase I have to transport them or want to sell them. > > Like do you walk around with the box all day? One of the advertisements on the bracelets is the "premium packaging." I get why you might not understand the preference for packaging normally, but in this case the boxes are supposed to be a part of the product.They have the character art and story. I really wouldn't be surprised if the price was partially hiked up because of the effort that went into packaging alone. This isn't someone getting grouchy because a box was dented in the mail, these are a lot of people upset that Riot couldn't offer the bare minimum of quality control that was advertised.
> [{quoted}](name=Frickface,realm=NA,application-id=yrc23zHg,discussion-id=EwALxhNi,comment-id=00140000,timestamp=2018-11-08T16:42:00.106+0000) > > One of the advertisements on the bracelets is the "premium packaging." I get why you might not understand the preference for packaging normally, but in this case the boxes are supposed to be a part of the product.They have the character art and story. I really wouldn't be surprised if the price was partially hiked up because of the effort that went into packaging alone. This isn't someone getting grouchy because a box was dented in the mail, these are a lot of people upset that Riot couldn't offer the bare minimum of quality control that was advertised. ^This. I can not give this the amount of upvotes it deserves.
floo (EUW)
: Bought the figures and 1 side of Rakans sideburns is missing. There's just a hole lmao
> [{quoted}](name=floo,realm=EUW,application-id=yrc23zHg,discussion-id=EwALxhNi,comment-id=000d,timestamp=2018-11-08T06:40:15.241+0000) > > Bought the figures and 1 side of Rakans sideburns is missing. There's just a hole lmao Yeah he just missed a spot when shaving jkjk. Did you contact support about that? I'm sure since it's a figure they would probably send a replacement. I believe I read somewhere, think it was the original reddit thread I posted above, that someone's championship Ashe figure came with the throne broken and they sent a replacement, no questions asked.
: If the errors don't actually prevent purchases or lead to refunds, they aren't worth fixing (from a business perspective).
> [{quoted}](name=KFCeytron,realm=NA,application-id=yrc23zHg,discussion-id=EwALxhNi,comment-id=0000,timestamp=2018-11-07T23:58:02.088+0000) > > If the errors don't actually prevent purchases or lead to refunds, they aren't worth fixing (from a business perspective). I totally understand that they wouldn't want to reprint the boxes since it wouldn't be worth it. I just feel they should just show these errors on the listing or at least not advertise "premium packaging". I feel some transparency is needed lol.
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Carinasan

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