: Do you guys can have a look at the CPU usage during champion select? While fighting ingame i have 15-30% CPU load and during champ select ~80-90% (CPU: i7 5820k, RAM: 16GB DDR4, AMD Fury X )
> [{quoted}](name=Evíl cookíe,realm=EUW,application-id=6WpmgL9O,discussion-id=EwmEnhOi,comment-id=000e,timestamp=2019-02-13T09:03:51.066+0000) > > Do you guys can have a look at the CPU usage during champion select? While fighting ingame i have 15-30% CPU load and during champ select ~80-90% (CPU: i7 5820k, RAM: 16GB DDR4, AMD Fury X ) Is it only in Champ Select? I would ask you to check [this Support Article](https://support.riotgames.com/hc/en-us/articles/201752684) out to see if this helps. If it doesn't, then I would ask you to write in Player Support to get a Tech Agent to help you out as soon as possible. I know that it can feel like I am just pushing some of these issues onto PS, but it is a start to help us understand if its an issue we can address on our or your end.
: > [{quoted}](name=Sedirex,realm=NA,application-id=6WpmgL9O,discussion-id=EwmEnhOi,comment-id=000100000001,timestamp=2019-02-08T04:16:25.448+0000) > > Since the new load screen went live, I can't ping herald, dragon, Baron, or the buffs. People are reporting on Reddit that it's not quite 100% repro rate but anecdotally I haven't seen anyone able to ping them in any of my games today. We got a team looking into this, and there should be a ticker up today notifying players of the issue. Thank you for popping in and sharing this issue with us!
> [{quoted}](name=Couch Commando,realm=NA,application-id=6WpmgL9O,discussion-id=EwmEnhOi,comment-id=0001000000010000,timestamp=2019-02-11T21:40:27.015+0000) > > We got a team looking into this, and there should be a ticker up today notifying players of the issue. Thank you for popping in and sharing this issue with us! Should be fixed now! Please jump in though and let us know if you all are still experiencing this problem even after a fix was deployed.
Sedirex (NA)
: Since the new load screen went live, I can't ping herald, dragon, Baron, or the buffs. People are reporting on Reddit that it's not quite 100% repro rate but anecdotally I haven't seen anyone able to ping them in any of my games today.
> [{quoted}](name=Sedirex,realm=NA,application-id=6WpmgL9O,discussion-id=EwmEnhOi,comment-id=000100000001,timestamp=2019-02-08T04:16:25.448+0000) > > Since the new load screen went live, I can't ping herald, dragon, Baron, or the buffs. People are reporting on Reddit that it's not quite 100% repro rate but anecdotally I haven't seen anyone able to ping them in any of my games today. We got a team looking into this, and there should be a ticker up today notifying players of the issue. Thank you for popping in and sharing this issue with us!
: I keep getting lag in almost every engage making it really really difficult to play
> [{quoted}](name=deathbaimuffin,realm=NA,application-id=6WpmgL9O,discussion-id=N3YAfWGQ,comment-id=0004,timestamp=2019-02-05T01:15:21.962+0000) > > I keep getting lag in almost every engage making it really really difficult to play That's no good. Here are a few Support Articles around Lag. You can see if you can fix the issue on your end. [Low Frame Rate](https://support.riotgames.com/hc/en-us/articles/115005102387) [Troubleshooting Lag or Low FPS in the Updated Client](https://support.riotgames.com/hc/en-us/articles/115007595768) [Lag - Disabling Full Screen Optimization](https://support.riotgames.com/hc/en-us/articles/360001500627) If none of these help, then the next step should be writing in to Player Support for a deeper dive. I don't see a Player Support ticket created on your end around this issue as far as I can see. This is a good case where our PS agents can deep dive to see what the issue is. I hope this helps!
Necroash (NA)
: I've also been experiencing an issue where the League application would pop open on my screen, indicating a sign for ready-check, but no such sign would appear. This is similar to the black screen, but this time you actually see everything in the client except for the ready-check popup. This would always force me to dodge.
> [{quoted}](name=Necroash,realm=NA,application-id=6WpmgL9O,discussion-id=N3YAfWGQ,comment-id=0000,timestamp=2019-01-31T21:38:54.119+0000) > > I've also been experiencing an issue where the League application would pop open on my screen, indicating a sign for ready-check, but no such sign would appear. This is similar to the black screen, but this time you actually see everything in the client except for the ready-check popup. This would always force me to dodge. I can look into this. Would you mind capturing a screen shot if it happens again?
  Rioter Comments
: Right after it started happening, I finally got to see the message it was telling me that I had an overlay, steaming, or some other 3rd party enhancement running in which I do not. I run leagues as the only thing I have going, Chrome is open but that is for music. Discord's overlay is off because it lagged the game. Nothing else is running but Leagues and every time after 28 minutes it freezes and gives me that message. I don't understand why it's being broken. I submitted a ticket but it's been labeled as on hold for some reason.
I am sorry to read that, but I do see that someone was finally able to get in touch with you and I hope everything works out so that you can get back into game with no issues!
: Can you fix your program breaking down? I am in the middle of a match and I get a warning 20 minutes in that my client (As stated by my computer) a 3rd party program has broken down. It kicks me out and I have to restart and re-log into the game. Maybe if you worked more on fixing the real issues and not worry so much about account transfers. People can chill in a server for a bit longer while you fix the REAL issues please.
> [{quoted}](name=Baron Redwolfe,realm=NA,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=000f,timestamp=2019-01-30T06:18:11.260+0000) > > Can you fix your program breaking down? I am in the middle of a match and I get a warning 20 minutes in that my client (As stated by my computer) a 3rd party program has broken down. It kicks me out and I have to restart and re-log into the game. Maybe if you worked more on fixing the real issues and not worry so much about account transfers. People can chill in a server for a bit longer while you fix the REAL issues please. That's no good. I would give Player Support a chance to look into your issue. From there we will be able to identify if the problem is on our end.
: > _**Wrong season borders showing in profile (1/8, ongoing)**_ Well, last season ended and we pushed out the banners for last season, but it’s not the correct banner and can even show the wrong division as well. To fix it, we’ll wait for the next full patch to deploy with 9.2. I still have silver border in every other queue outside of solo/duo which has my PLATINUM border. Give me my PLATINUM border in every queue, this issue has not been fixed. Not hard.
> [{quoted}](name=Reluctance,realm=OCE,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=0007,timestamp=2019-01-26T02:07:04.153+0000) > > I still have silver border in every other queue outside of solo/duo which has my PLATINUM border. Give me my PLATINUM border in every queue, this issue has not been fixed. Not hard. I am sorry! A fix should be coming for this in 9.3!
InfAkali (EUNE)
: Why The missiong : year olf the pig is bugged. this mission still 4/10 http://prntscr.com/mdhg4v i play a lot of games and the missions still 4/10 can someone tell me why ?
> [{quoted}](name=InfAkali,realm=EUNE,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=000d,timestamp=2019-01-28T22:37:59.438+0000) > > Why The missiong : year olf the pig is bugged. > this mission still 4/10 http://prntscr.com/mdhg4v > i play a lot of games and the missions still 4/10 can someone tell me why ? I can see that you have the mission completed. Are you able to say what happened?
Riñey (NA)
: Not affected personally but others are. According to SapMagic the fix will be in 9.3 or 9.4. https://twitter.com/RiotSapMagic/status/1088570277502414849?s=20
> [{quoted}](name=Riñey,realm=NA,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=000300000001,timestamp=2019-01-29T05:16:40.859+0000) > > Not affected personally but others are. According to SapMagic the fix will be in 9.3 or 9.4. > > https://twitter.com/RiotSapMagic/status/1088570277502414849?s=20 Thanks for the update :)
: hi, my quest is how to earn the chest? i played champions and i dont have chest on this champs, now, i got s, but i dont earn the chest, new update for this or? please someone tell? ty
> [{quoted}](name=FakinGHauzeN,realm=EUNE,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=0009,timestamp=2019-01-26T13:14:41.029+0000) > > hi, my quest is how to earn the chest? i played champions and i dont have chest on this champs, now, i got s, but i dont earn the chest, new update for this or? please someone tell? ty Hmm, we won't be able to help unless we saw the games this happened in. this is certainly something that Player Support will be able to help out since they will be able to look into your account, your games, and your status with this to see if something broke on our end of if there is something else going on.
Riñey (NA)
: > Wrong season borders showing in profile (1/8, ongoing) Well, last season ended and we pushed out the banners for last season, but it’s not the correct banner and can even show the wrong division as well. **To fix it, we’ll wait for the next full patch to deploy with 9.2.** 9.2 is live though, appears the fix didn't work?
> [{quoted}](name=Riñey,realm=NA,application-id=6WpmgL9O,discussion-id=1sQ585sF,comment-id=0003,timestamp=2019-01-24T22:36:38.640+0000) > > 9.2 is live though, appears the fix didn't work? Which game mode are you seeing this in? Normals, Ranked, etc?
: Cant duo queue placements
This is a known issue, and we are working towards getting this fixed for you all as soon as possible. I don't have an exact ETA for y'all, but be sure to keep an eye out for it. I know we are all anxious to get our ranked games with friends in with no hiccups, and I am sorry for any inconvenience this is causing.
toravii (NA)
: Neeko w passive doesn't work on towers/inhibs. It was fixed for a second, then it came back. Elementalist Lux e sound continues even after being proced.
> [{quoted}](name=toravii,realm=NA,application-id=6WpmgL9O,discussion-id=rJNcPTgE,comment-id=0004,timestamp=2019-01-18T08:13:17.743+0000) > > Neeko w passive doesn't work on towers/inhibs. > It was fixed for a second, then it came back. > > Elementalist Lux e sound continues even after being proced. This should have been fixed with the 9.2 patch. Let us know if you are still seeing this issue.
: Ashe comics r just amazing
I really enjoyed reading the first one. I still have to read the 2nd comic, but I can't wait read it!{{champion:22}}
Zetres (NA)
: Thank you for hosting the games, I enjoyed playing with you all ^.^. Definitely wouldn't be opposed to chatting in Discord if this happens again as well.
Nice! Glad you enjoyed it. Definitely stop by again for more community games :)
Riñey (NA)
: Twisted Treeline games?
We could one day, but for today I was thinking of ARAM and Nexus because of the number of players we can invite to those. We would like to do this more often with the community so we can most certainly do Twisted Treeline on those days. I enjoy me some TT so I would definitely be down to play that!
  Rioter Comments
: is Malhpite a champion or a rock?
> [{quoted}](name=UnstopableBTW,realm=OCE,application-id=6WpmgL9O,discussion-id=oBkT1OZO,comment-id=0005,timestamp=2019-01-11T06:24:54.214+0000) > > is Malhpite a champion or a rock? Trick question, there is no Malhpite in the game.
Dr Dog (NA)
: oh ya its fine just sometimes it will freeze the client up if i forge 3 frags from tokens then combine them, its not super long usually but ive had to force stop the client once
This seems like an issue that is specific to you and your set up. I've gone ahead and created a Player Support ticket for you, from which a PS Tech agent should be able to help you out. We can start off there to see if we can find the issue, and go from there if it doesn't help.
: Do you guys know if support plans on taking away the skins we got from buying the Blood Moon capsules for 1 BE before it was patched
There will be something on this soon. Keep an eye out for it if anyone here falls under this.
Dr Dog (NA)
: heyy not 100% but if your in the correct department for this at riot but can we maybe have loot bugs looked into? like the loot tab being blacked out till you reopen it or sometimes when forging keys or opening chests the client freezes up
We can most certainly look into this. What exactly is happening when you say that the client freezes up? Are you able to regain control again after a short period, or are you forced to reopen the client?
  Rioter Comments
Gilgayu (NA)
: Last month I had a game of noxus blitz where the estimated queue time is 20:00. I still got in game after around 1:47 though I made a post of this in report a bug, but I don't think anyone saw it...
Hmm, that's odd. Well, I am glad you got into the game much sooner than "estimated". Was this the only time? Are you still experiencing this?
Zetres (NA)
: Thank you for posting these breakdowns, I really enjoy reading them. Every time I visit the boards I start at the top to check for a new post, it's almost... exciting? to see all the stuff that Riot is doing behind the scenes on a daily basis (and all the issues they're fixing).
!!!! Yes I started this with exclamations because that is how I feel. I am glad that you find these posts engaging and enjoyable. We hope we do right by you all with these posts, keeping you all informed so that your experience with us is a positive one. Thanks for stopping by and taking a look!
: Not that long time ago, my queue accept was literally ignored and dropped me out from Q noting me that I didn't accept it. This happened when I had to accept Q 3rd or 2nd time. Glad I didn't decline them before, potentially it could ban some players.
That's no good. Since this was happening some time ago, let me know if this is still an issue. It may be worth reaching out to Player Support as well since those good people can help trouble shoot your issue. I can help connect you there if you are still having this issue.
: Do you know anything about the PBE RP grant situation? It's been since June that there have been no grants.
This is a good questions and one that has been brought up before in a previous post. Our last update on this was [3 months ago.](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/dM75EUEY-pbe-and-rp) At the moment we don't have any other updates beyond this, but we are still looking into this.
  Rioter Comments
Kaduva (OCE)
: ***
Hi Kaduva. The Blood Moon skins are for the Blood Moon event. At the moment, we are in the Snowdown event. What you see when purchasing with Snowdown Tokens should be what's available.
: So are you guys looking into the RP purchase issue for Mac users? It's been a while and it feels like nothing is being done nor is it in your radar :/
Hey True Fool. We haven't forgotten this! A fix rolled out with today's patch to help resolve this issue. Let us know though if you are still seeing issues.
Traegon (NA)
: Do you handle PBE server questions? I was wondering if a timeline has been given yet on when to expect the RP gains not applying on the PBE server to be fixed (The free 8,000 RP).
Good question. Our last update on this was [3 months ago. ](https://boards.pbe.leagueoflegends.com/en/c/client-new-features-feedback/dM75EUEY-pbe-and-rp) At the moment we don't have any other updates beyond this, and that we are still looking into this.
: I do like your name :), Keep up the good work.
  Rioter Comments
Lylos (NA)
: A majority of the time the client would crash but once it closed with no explanation while running fine.
> [{quoted}](name=Lylos,realm=NA,application-id=6WpmgL9O,discussion-id=KIEavGO0,comment-id=000200000000,timestamp=2018-11-25T20:24:59.791+0000) > > A majority of the time the client would crash but once it closed with no explanation while running fine. Yeah, that's no good. That's never fun, and I would like to help. I hope you don't mind, but I've gone ahead and created a Support ticket for you to help you resolve this issue. The folks in Player Support are great and they should be able to help you get back into game with no issues. Here are some support articles that may help out as well if you would like to look into the issue yourself in the meantime. [Bug Splat and Game Crashes](https://support.riotgames.com/hc/en-us/articles/201761974) [Game Crashes to Desktop (Bugsplat)](https://support.riotgames.com/hc/en-us/articles/115005275568)
: I just wanted to chime in and say that I really appreciate this breakdown and think it's a really valuable service! For those who are interested, this is _exactly_ the type of thing we want. I sort of doubt that it has mass appeal, but for those that it matters to (which very often are the people most affected), the _lack_ of this is very upsetting. So I don't know if this will turn out to be a very popular segment per se, but I think it's a very important one and really hope you continue to do it moving forward.
> [{quoted}](name=The Blue Rajah,realm=NA,application-id=6WpmgL9O,discussion-id=fZcEfRGm,comment-id=000d,timestamp=2018-11-17T20:09:31.530+0000) > > I just wanted to chime in and say that I really appreciate this breakdown and think it's a really valuable service! For those who are interested, this is [i]exactly[/i] the type of thing we want. I sort of doubt that it has mass appeal, but for those that it matters to (which very often are the people most affected), the [i]lack[/i] of this is very upsetting. So I don't know if this will turn out to be a very popular segment per se, but I think it's a very important one and really hope you continue to do it moving forward. I am glad that you and others are finding value in this sort of transparency. It's something that we see value in as well so we decided to give it a go. From here on we are looking to y'all to see if this segment will continue providing value, and to help guide where we take this next.
: Thanks for this, guys/gals! Really nice to get a rundown on issues and fixes.
> [{quoted}](name=The Djinn,realm=NA,application-id=6WpmgL9O,discussion-id=fZcEfRGm,comment-id=0001,timestamp=2018-11-16T23:16:44.464+0000) > > Thanks for this, guys/gals! Really nice to get a rundown on issues and fixes. You're welcome! Glad to read this. We are looking to do more with this in the future so keep an eye out {{champion:161}}
  Rioter Comments
: I posted this in response to Morg. Reposting here. . NB. For this feedback I am making the assumption that the new guides are aimed at those who are _just_ starting. I think many people bear the [curse of knowledge](https://en.wikipedia.org/wiki/Curse_of_knowledge) People forget what it was like to be a noob and learn all these things. It's often the case that there is a disjoint between what those who already know think is important and what those whoa re learning think is important (and also discrepancies between _how_ these are picked up). E.g., you don't need to know what baron is or does if it's your 5th game. I very much doubt that people who are just starting the game will be concerned about jungle. ___________________________________________________________________ I'd rather see it segregated into basic, intermediate, advanced or something of the like (there are problems with such names, but some kind of segregation is needed IMO). There is currently no absolute bare bones break down of the game. How would you explain the game in, say, 5-10 sentences? What is the absolute bare minimum needed to play and win the game? Kill the structures, turrets fight back, 3 lanes, unique champions, minions (not minion type). That's really it. You don't need info about monsters, don't need game modes, don't need to know roles, tbh you could probably forgo shop and items for the first few levels/games (because that shits complicated). It's not that I disagree with the information, it's that I disagree with the presentation. It's format comes off as overbearing to me. A great deal of that information is relevant only after a few games have been played i.e., not if you have _just_ started the game. However, if it was segregated (or linked into account level in the new client) the learning curve and experience could be much nicer.
> [{quoted}](name=BloodyTompon,realm=OCE,application-id=cIfEodbz,discussion-id=1tzNfrj9,comment-id=0018,timestamp=2016-08-17T03:15:56.474+0000) > > I posted this in response to Morg. Reposting here. > . > > NB. For this feedback I am making the assumption that the new guides are aimed at those who are _just_ starting. I think many people bear the [curse of knowledge](https://en.wikipedia.org/wiki/Curse_of_knowledge) > > People forget what it was like to be a noob and learn all these things. It's often the case that there is a disjoint between what those who already know think is important and what those whoa re learning think is important (and also discrepancies between _how_ these are picked up). E.g., you don't need to know what baron is or does if it's your 5th game. > > I very much doubt that people who are just starting the game will be concerned about jungle. > ___________________________________________________________________ > > I'd rather see it segregated into basic, intermediate, advanced or something of the like (there are problems with such names, but some kind of segregation is needed IMO). > > There is currently no absolute bare bones break down of the game. How would you explain the game in, say, 5-10 sentences? What is the absolute bare minimum needed to play and win the game? Kill the structures, turrets fight back, 3 lanes, unique champions, minions (not minion type). That's really it. > > You don't need info about monsters, don't need game modes, don't need to know roles, tbh you could probably forgo shop and items for the first few levels/games (because that shits complicated). > > It's not that I disagree with the information, it's that I disagree with the presentation. It's format comes off as overbearing to me. A great deal of that information is relevant only after a few games have been played i.e., not if you have _just_ started the game. However, if it was segregated (or linked into account level in the new client) the learning curve and experience could be much nicer. I agree with this, and something we discussed internally. It's getting to this point that will require work. There are some things that made it through that an intermediate player has better knowledge of like Epic Monsters. However, we did want to still cover it since it is something that is out there in the wild.. As a new player you may run into this big scary thing, and you either hit it out of curiosity or leave it alone cause it looks scary. Besides learning on your own, most new players will learn aspects about the game because they had a friend tell them "X", and being general about it. "See that thing, it will hurt you, but if you do "X" then "X" will happen". Playing on your own will have you learning at a different pace than someone who has someone helping them. We wanted to provide enough information to at least explain what it is that you may run into.
: Step in the right direction! I'm just going to list some things as I come across them that might need improvement! -Annie is a MUCH easier mage to learn than Ryze, and I would rather see her on the starting line-up instead of Ryze. Ryze has just become too focused on combos and mechanics to give to new players. -Supports in the jungle? Ummm... I wouldn't tell new players this, since they might start believing Janna jungle is a good idea. As a support main, it should also be emphasized that supports WORK BEST WiTH OTHER TEAMMATES, not alone. -Great character summaries! I would talk a little more about Jinx's utility in her kit; her W and E allow her to deal more damage with her auto-attacks, and are important for new players to be aware of. It's not all, but here's what stood out the most to me! :)
> [{quoted}](name=Eponine9,realm=NA,application-id=cIfEodbz,discussion-id=1tzNfrj9,comment-id=0007,timestamp=2016-08-16T22:42:03.118+0000) > > Step in the right direction! I'm just going to list some things as I come across them that might need improvement! > > -Annie is a MUCH easier mage to learn than Ryze, and I would rather see her on the starting line-up instead of Ryze. Ryze has just become too focused on combos and mechanics to give to new players. > > -Supports in the jungle? Ummm... I wouldn't tell new players this, since they might start believing Janna jungle is a good idea. As a support main, it should also be emphasized that supports WORK BEST WiTH OTHER TEAMMATES, not alone. > > -Great character summaries! I would talk a little more about Jinx's utility in her kit; her W and E allow her to deal more damage with her auto-attacks, and are important for new players to be aware of. > > It's not all, but here's what stood out the most to me! :) Thank you Eponine9, this is really good feeback. As for the Character summaries, I am glad you like them! There was a balance here that I wanted to hit where you can have a simple understanding about a character's kit, while also not overloading the summary with too much information. This also gives room for experimentation after understanding the quirk about a specific character. If there are any characters that you (or others) viewing feel like is missing the mark, then I would definitely love to hear about it!

Couch Commando

Level 113 (NA)
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