Sexcoach (EUW)
: Stuck on "Riot Games" Logo and cant install the game
If you have not already done so I would recommend you submit a [Support Ticket](https://support-leagueoflegends.riotgames.com/hc/en-us/requests/new) to Riot.
: [CRASH] Novice Award. HELP ME !!!!!!!!!!!!
I would recommend you submit a [support ticket](https://support-leagueoflegends.riotgames.com/hc/en-us/requests/new) to Riot.
: The two I've tried are both ranked in two of the three game modes (Solo/Duo and Flex). One of whom I have played Clash with before.
hmm I would submit a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot then.
: Can't Invite Friends to Clash.
If they do not have a tier it would mean that they are have not been ranked, You have to be ranked by doing your ranked placements to play clash
: mac client friend list bug?
I do not know if its computer specific. This was how I was able to fix my folders 1. Turn off the Group Games and Servers setting if its not already off (the setting button is the 3 line icon under your custom status message) 2. Relog (I do not know if this step is needed) 3. Expand and unexpand your first folder multiple times (at least for me doing this gave back a folder every time I did it) 4. After you have all folders back, turn on and off or off and on the Group Offline setting. After I did this the folders worked again. that being said you will have to repeat this every time you log in (except step 1 and step 2)
: Broken friend groups
This was how I was able to fix my folders 1. Turn off the Group Games and Servers setting 2. Relog (I do not know if this step is needed) 3. Expand and Unexpand your first folder multiple times (at least for me doing this gave back a folder every time I did it) 4. After you have all folders back, turn on and off or off and on the Group Offline setting. After I did this the folders worked again. that being said you will have to repeat this every time you log in (except step 1 and step 2)
Zac x Me (NA)
: "We've grouped your friends into games and servers"
This was how I was able to fix my folders 1. Turn off the Group Games and Servers setting 2. Relog (I do not know if this step is needed) 3. Expand and Unexpand your first folder multiple times (at least for me doing this gave back a folder every time I did it) 4. after you have all folders back turn on and off or off and on the group offline setting. After I did this the folders worked again. that being said you will have to repeat this every time you log in (except step 1 and step 2)
gari19810 (EUNE)
: Beta Tester Icon
It is against the [Terms of Use](https://na.leagueoflegends.com/en/legal/termsofuse) to Sell Accounts, so you can put or assign a monetary value on it.
Arkaynic (NA)
: League of Legends not opening
If you have not already, I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
: My account is gone
I have removed the Email from the discussion because of the **No Sharing Personal Information** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). I would recommend you submit a support ticket to riot via a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) https://support.riotgames.com/hc/en-us/requests/new If you have any questions or concerns about this moderation action please visit us at [the Boards Moderation Discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [Discuss the Boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: What Exactly is the Point of Diminishing Returns on Level Up?
After level 50 the amount of XP it takes per level increases over 25 levels then it goes back to level 51's amount, so level 51, 76, 101(...) will all be the same amount and the level with the least XP amount needed. On the other side level 75, 100, 125(...) will all be the same amount and the level with the most XP needed. Source: [Leveling and Rewards - Early Impressions and Adjustments](https://boards.na.leagueoflegends.com/en/c/developer-corner/hAaYMrEs-leveling-and-rewards-early-impressions-and-adjustments)
BojanKadiev (EUNE)
: CRASH DUMP! Someone please check this out.
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
: [Please Help] LF s2-s3 for a test that will take 5secs
https://na.leagueoflegends.com/en/featured/clash#/ this does help with that tier your team might be in.
: Account Banned
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
zehdi (NA)
: CLASH STARTS TOMORROW AND I CANT PLAY A GAME CAUSE OF CONSTANT DISCONNECT-RECONNECT EVERY 15SECONDS
You can submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot for help, I do not know if it will be in time for clash though. You can try and use the [Automated Troubleshooting - Hextech Repair Tool](https://support.riotgames.com/hc/en-us/articles/224826367) Here is a league Article that might be able to help you: [Troubleshooting Connection Issues](https://support.riotgames.com/hc/en-us/articles/201752664) There is also more help here: [Lag Report](https://lagreport.na.leagueoflegends.com/en/)
: Someone keep hacking my account and changed my user name!
Submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot. I would recommend you change your password as well if you have not already.
: I skipped from s1 to g4. did something happen to g5 or am I just doing really good right now?
There is no 5th division anymore. they removed it season 9 https://na.leagueoflegends.com/en/news/game-updates/competitive/whats-new-ranked-2019
Fake Sai (NA)
: CLASH Match History
In the Clash Tab, Click the Hub(which should be under the play button top left), from there there is a Schedule and History, If you click history it will come up with your history of clash.
: Update: I've managed to talk to the guy, as of this point I'm still talking to him seems like a nice guy can't tell if it's an act or not cause it's over chat. So far from what he's telling me someone logged into my account kicked everyone out and invited him so it was just my account and him in the club and gave him ownership. But it doesn't add up how he got the other members back in. Strange thing is while talking to him, I was somehow forced back into the club and made an officer, my chat did close for a second while talking to him can't tell if its a client issue or something suspicious going on (changed my password right after the incident). For a nice tag he isn't using it, using a tag "{Removed by Moderation}" apparently he bought for around $30 and sold partial ownership but whatever. But why would the club go to {Removed by Moderation} our of the millions of players? I don't know I just want an IP check on my account for the past week and for them to see it clearly wasn't me doing this on my account, Return my club and it's members. Unless someone knows a better way to do it cause I'm not versed in this matter at all.
> [{quoted}](name=Glancelot,realm=NA,application-id=yrc23zHg,discussion-id=3E7itbZu,comment-id=0000,timestamp=2019-12-06T03:40:39.455+0000) > > Update: I've managed to talk to the guy, as of this point I'm still talking to him seems like a nice guy can't tell if it's an act or not cause it's over chat. > > So far from what he's telling me someone logged into my account kicked everyone out and invited him so it was just my account and him in the club and gave him ownership. But it doesn't add up how he got the other members back in. > > Strange thing is while talking to him, I was somehow forced back into the club and made an officer, my chat did close for a second while talking to him can't tell if its a client issue or something suspicious going on (changed my password right after the incident). > For a nice tag he isn't using it, using a tag "{Removed by Moderation}" apparently he bought for around $30 and sold partial ownership but whatever. > > But why would the club go to {Removed by Moderation} our of the millions of players? I don't know I just want an IP check on my account for the past week and for them to see it clearly wasn't me doing this on my account, Return my club and it's members. Unless someone knows a better way to do it cause I'm not versed in this matter at all. I have removed the name and club tag from this comment as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this moderation action please visit us at [the Boards Moderation Discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [Discuss the Boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: Stolen/Hacked League Club
I have removed the names and images from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this moderation action please visit us at [the Boards Moderation Discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [Discuss the Boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: i get banned
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
Craysian (NA)
: I got banned?
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot. It looks like an official league email. Source: https://support.riotgames.com/hc/en-us/articles/201751784-Emails-from-Riot-Games
: Hacking with 3rd party?
I have removed the name from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this moderation action please visit us at [the Boards Moderation Discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [Discuss the Boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
Synth04 (NA)
: Need help with this problem
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot if you have not already done so.
: > [{quoted}](name=DaenrysTargaryen,realm=NA,application-id=yrc23zHg,discussion-id=fEk75FoT,comment-id=0000,timestamp=2019-12-04T21:38:41.134+0000) > > It really depends on how busy they are. I have heard if you update/add to the ticket it will take longer. They are saying that the live chat agent is available,, do you know how to get to the Live chat? I can't see any options for a live chat
> [{quoted}](name=Sh1tjoocha,realm=NA,application-id=yrc23zHg,discussion-id=fEk75FoT,comment-id=00000000,timestamp=2019-12-05T02:30:58.946+0000) > > They are saying that the live chat agent is available,, do you know how to get to the Live chat? I can't see any options for a live chat I remember that they used to do that, I have not seen it the option of that recently though(used to be right next to the button that says Submit If I recall correctly) . Update: seems to me that it is available now again. sorry for any misinformation.
: Can't verify phone number for CLASH
Like the other comment said the best thing you can do is to submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
sob sob (NA)
: Half of my client is missing?
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot if you have not already done so.
: MY home screen is zoomed in on lol and i cant change modes, go to friends list, or even press play
: League Pls-
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot if you can. You can also submit a Private Message [Riot Games Support on Twitter](https://twitter.com/RiotSupport).
: Lost my account
The best thing to do is wait till they get back to you via the ticket, I have heard that updating/adding to the ticket will make it take longer.
: how long does riots support take to go over the tickets
It really depends on how busy they are. I have heard if you update/add to the ticket it will take longer.
NorthWalk3r (EUNE)
: need help with changing email
The best thing is you will have to wait for the ticket to be answered, If you add to your ticket it can increase the time it takes for them to get to it (Or so I have heard).
YPPPP (NA)
: How do I check my tickets if I cannot log in my account?
They can Private Message [Riot Games Support on Twitter](https://twitter.com/RiotSupport) .
Void2258 (NA)
: There is not button. The team, is disbanded (the clash screen shows the "make a team" screen) but the team is still above the friend list as "pending" and the team chat cannot be closed.
If you already tried making a new team and you could not, I would recommend doing what I said previously and submitting a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) if you have not already done so. You can also report the bug in the client as well via the bottom right button that looks like a bug.
Void2258 (NA)
: Can't leave Clash team
Did you click the X right next to the lock in button on the bottom of the clash tab? If that does not help you can try and Submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot.
Lindą (NA)
: > [{quoted}](name=DaenrysTargaryen,realm=NA,application-id=3ErqAdtq,discussion-id=wbFwzwYJ,comment-id=0001,timestamp=2019-12-02T23:26:22.144+0000) > > To add to my other comment you can also go to https://na.leagueoflegends.com/en/featured/clash#/ and at least for right now you can claim a free ticket. When does day 1 of clash start?
> [{quoted}](name=Lindą,realm=NA,application-id=3ErqAdtq,discussion-id=wbFwzwYJ,comment-id=00010000,timestamp=2019-12-02T23:36:46.123+0000) > > When does day 1 of clash start? Saturday December 7th from what I have seen
nexurianu (EUNE)
: my firends don t have tikets ,can they still play in clash?
To add to my other comment you can also go to https://na.leagueoflegends.com/en/featured/clash#/ and at least for right now you can claim a free ticket.
nexurianu (EUNE)
: my firends don t have tikets ,can they still play in clash?
: Okay my fault please read supporters
I have removed the names from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot. If you have any questions or concerns about this action please visit us at [the boards moderation discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [discuss the boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: Missing RP
I have removed the picture and names from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). I would recomend what has been said in the comments and submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot. If you have any questions or concerns about this action please visit us at [the boards moderation discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [discuss the boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: My Main account got hacked
The best thing to do is [Submit a Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) for help.
Keiuran (NA)
: Ashe Golden Championship Chroma Icon
Just want to remind you if you did not realize it. That the tokens expire tomorrow. "**Event Shop** Open until November 25, 2019, at 11:00 a.m. PT" [Source](https://na.leagueoflegends.com/en/news/esports/esports-event/learn-more-worlds-2019-event)
: Red spooky box of death, not sure if this is a bug but Idk wtf this is
: prestige skins
I will answer your second question, You do not need the base skin to use the Prestige Skin.
: Double mountain hex life per round. 100% reproducable
I would recommend also if you have not already done so, on the bottom right of the client there is a report a bug button.
: Did anyone else get some kind of email to update to a riot account?
I would recommend you submit a [Support Ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot for this. Also if its designated as spam it most likely is not authentic.
: why cant i report from champ select?????
I have removed the name from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this action please visit us at [the boards moderation discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [discuss the boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: Kind of premade/people that get's you banned
I have removed the image from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this action please visit us at [the boards moderation discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [discuss the boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
: Is this a joke?
I have removed the image from the discussion as per the **No Naming and Shaming** Rule from the [Universal Rules](https://boards.na.leagueoflegends.com/en/c/community-moderation/ITFIpNUE). If you have any questions or concerns about this action please visit us at [the boards moderation discord](https://boards.na.leagueoflegends.com/en/c/community-moderation/7rtKBZLi-boards-moderation-discord-verification) or feel free to post in [discuss the boards](https://boards.na.leagueoflegends.com/en/c/community-moderation). Thank you.
artail3 (NA)
: Just Leveled Up to Mastery 5 and got an S-, but no Mastery Token
You can not get a token on the game you hit Mastery 5 with if I recall correctly. It has happened to me once as well.
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DaenrysTargaryen

Level 191 (NA)
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