: I haven't logged in in about four years...I went to log in today to find my account Perma-Banned...
It's been over 12 hours and I haven't gotten a reply regarding my ticket...how long does it typically take for them to respond?
Defliers (EUNE)
: It should be saying Permanently banned not suspended afaik, did you ever get banned before?
: > [{quoted}](name=DirkDaggerHand,realm=NA,application-id=ZGEFLEUQ,discussion-id=buzz99lb,comment-id=00010000,timestamp=2018-05-20T05:56:36.952+0000) > > It said Suspended, knowing that suspended doesn't mean banned makes me a bit more comfortable. I'm now assuming it was either because someone tried to login that wasn't me or the account had been untouched for so long. Most likely because someone tried to use it that wasn't you. As far as I'm aware they don't suspend accounts for inactivity. Like I said, you'll just probably have to answer a few questions about the account (First champion you bought, when it was created roughly, stuff like that) and they should be able to unlock it for you.
Damn, all of that stuff was years ago. Hopefully I remember. I remember dumping paychecks into the game so "First Hero you bought" Probably is a handful at once, lol.
: Does it say Permanently Suspended or Banned? If it's just suspended then it probably was for account compromise. You can send in a [Support Ticket](https://support.riotgames.com/hc/en-us) through that link, they'll be able to tell you what is going on with the account. If it was just suspended you'll just have to answer some questions to prove it's your account and they can reset the password and stuff for you.
It said Suspended, knowing that suspended doesn't mean banned makes me a bit more comfortable. I'm now assuming it was either because someone tried to login that wasn't me or the account had been untouched for so long.
: Contact Support and see if they can find a reason.
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DirkDaggerHand

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