Meddler (NA)
: Quick Gameplay Thoughts: July 25
Will we ever see Olaf get a visual update?{{champion:2}}
Porocles (NA)
: That's really strange, and I appreciate you trying that out. Hit us up in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) so we can take a closer look and help individually. Grab our [hextech repair tool](https://support.riotgames.com/hc/en-us/articles/224826367) as well to grab some logs to attach to your ticket. We'll reply back asap!
Porocles (NA)
: I'm assuming the guide was a success, because things look a lot better. Is everything okay now?
No, everything is only fine in custom games, any games with actual players is when the ping and packet loss occur.
: The issue we're encountering doesn't happen during bot games or playing with AI or anything, I've played a few bot games with absolutely zero connection issues. These ping spikes that we're getting that exceed 2k+ only occur in games with other players, especially during team fights.
Same here, hopefully something can be fixed soon.
: > [{quoted}](name=Porocles,realm=NA,application-id=osqw6G4M,discussion-id=MG3HEYlO,comment-id=0004,timestamp=2017-01-26T19:19:26.028+0000) > > Issues like this or sudden lag spikes are usually network problems to the game server, so you might be experiencing problems like packet loss. There could be something going on as well but I could use some more information to investigate further. Run a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) to get an overview of these ping spikes, and let me know the results. Just had a game where me and two other people on my team got disconnected and had ping spikes of over 4k for the duration. It's not a network issue.
That's insane, I dont think it is either.
Porocles (NA)
: Holy shit, are you playing from the moon? That ping is crazy high and I feel your pain, though, it really does seem to be an issue of how your network is reaching our game servers. When you have some time, go over our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to troubleshoot. Make sure to go over every step and run a test in a custom game. Let me know the results, because we really need to get that fixed.
And this is the log for the custom game I just played.. Your average ping was 49 milliseconds, which means your ping was good overall. The worst ping you experienced was 55ms. This indicates your connection was stable for this game. You had minimal packet loss during this game, meaning you had a very stable connection.
Porocles (NA)
: Holy shit, are you playing from the moon? That ping is crazy high and I feel your pain, though, it really does seem to be an issue of how your network is reaching our game servers. When you have some time, go over our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to troubleshoot. Make sure to go over every step and run a test in a custom game. Let me know the results, because we really need to get that fixed.
This is me in a custom game ping is fine https://gyazo.com/7204ddd6323906a701d4b88d17afa60c
Porocles (NA)
: Holy shit, are you playing from the moon? That ping is crazy high and I feel your pain, though, it really does seem to be an issue of how your network is reaching our game servers. When you have some time, go over our [connection issues](https://support.riotgames.com/hc/en-us/articles/201752664-Troubleshooting-Connection-Issues) guide to troubleshoot. Make sure to go over every step and run a test in a custom game. Let me know the results, because we really need to get that fixed.
Lol made me laugh! :) That's the thing, I jumped right into a custom game after that and my ping was perfectly fine sitting at my normal ping of 49-55.
Porocles (NA)
: Issues like this or sudden lag spikes are usually network problems to the game server, so you might be experiencing problems like packet loss. There could be something going on as well but I could use some more information to investigate further. Run a [log reader](https://support.riotgames.com/hc/en-us/articles/209765743-Connection-Troubleshooting-Log-Reader) to get an overview of these ping spikes, and let me know the results.
Your average ping was 426 milliseconds. The worst ping you experienced was 2688ms. This means you experienced high ping during this game, which is likely where you were seeing issues. See below for a few recommendations to help out with this. Your average percentage of packet loss for this game was 2.39%. Overall, this means you had a high amount of packets lost during the game. This can be caused by various network issues, so please see below for a few common steps that can help reduce packet loss.
: Yeah I've been getting the same thing, it seems to get worst when in team fights. I'm hardwired into my router and it still seems to be happening. I'm going to replace my router tomorrow and see if it changes anything. I see entire fights happen before my eyes at regular speed and I can't move at all. It's very frustrating {{item:3073}}
Sounds exactly like my issues
  Rioter Comments
Snakzilla (EUW)
: I'm having the same issue since the last nights patch, my ping is normal until minions get to the middle of the lanes and that's where it all goes down hill. Ping never goes under like 200 but it goes all over the place up to 2k+. Anything else that I'm trying to run that requires internet such as a web browser lags too while playing the game. I have already made a post and the only response I got from the player support was to try troubleshooting my connection.
SAME. EXACT. PROBLEM. Only when minions get to lane I spike to 2000+ all game.
: Insane PING, well over 2500++ consistently
Same exact problem here. Everything shows fine and when Im in game 2000+ ping all game ever since the patch yesterday. Literally couldn't do anything in my ranked game and lost a series for it. Please fix!
PJSalt (NA)
: I went to sleep very happy with the current state of the game... aside from some slightly overpowered champions (Syndra, Jayce, Kennen Burst...Ghost made Hec & Olaf too strong...Jhin W Range and Damage)...And woke up to this mess. There is a lot of good changes in this patch which I truly love... but collaboratively this has to be the worst patch I have ever seen. Please for the love of god...Revert monster spawn times (ruins pathing, predictable jungle starts, invades put you even further behind), revert smite changes (ruins early clears), change control wards back to pinks (For counterplay to invisible champions), Remove plants (they are gimmicky and feel casual), Revert Twitch Q to invis (for lane engages), Revert Krugs/Raptors (too hard to solo kill, especially on champs like Fiddle), Bring back unique jungle buffs (sometimes you need mana or you want a poison if you're a tank), bring back laser inhib turrets (too easy to dive without the slow), Rengar's R lasts too long (you can ult from base to mid lane), limit LBs decoy range.
AMEN BROTHER #PJSalt2020 {{sticker:slayer-pantheon-thumbs}}
: @RiotBok, follow up on packet loss lag
Yup, I'm in California and I've been experiencing this issue now for the past week a lot of packet loss. I also have done all that Riot has requested me to do with logs and such but they seem to just point me to call up my ISP. Everyone says there no problem on their ends but something has to be wrong it is very annoying not to have played for week now. Anyhow this post is 4 months old now so maybe you all can finally play again?
iJk7 (EUNE)
: Put me in the list of the people who lost two of their skin wards too, after the installation of Kleds patch
Same here I went to use my SKT T1 Ward Skin and I cant find it, it's just gone. I know im not crazy.
PlebTV (NA)
: From Bronze to Beyond
One of my favorite streamers :^) {{sticker:slayer-pantheon-thumbs}}
: Wasn't their a "Buy 6 get one free" Mystery skin sale?
Still waiting for mine {{item:3070}}

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