Dragø (NA)
: any update on whats happening over at hq
What specifically are you trying to find an update on? HQ is a large place with many teams working on different things.
: why no post yet
It takes a few minutes after signing into the boards to get updated to Level 30 on them. You will see that you are now Level 30, you should be able to post elsewhere now.
Veigàr (NA)
: "You must be lvl 7 or higher to create a discussion"
It takes a few minutes after signing into the boards to get updated to Level 30 on them. You will see that you are now Level 30, you should be able to post elsewhere now.
osu gosu (NA)
: Hey! I have filled out the form but It keeps telling me to provide a few more details even though I have nothing to add.. please help
Try to answer all the questions the best you can, even if you don't know the answer. In the "DESCRIPTION" field at the bottom, explain which answers you weren't quite sure on.
x Relyk (NA)
: Microsoft Visual C++ 2005 redistributible (64).. Error 1935. PLEASE HELP I CANT INSTAL LEAGUE
Hello l RelyK l, This problem happens when Microsoft's Visual C++ 2005 Redistributable Package doesn't install properly. This is a package created by Microsoft that certain programs require to run. The first thing I would suggest doing, is restarting you compther, then attempting to install the package manually [from this link](https://www.microsoft.com/en-ca/download/details.aspx?id=3387). If you continue to receive a 1935 error when you try to install software, the Windows file system transaction log has likely become corrupted. The transaction log is used by the Windows file system to recover when a file error occurs. It can also happen if there is an error with the installation of .net framework. > **Step 1:** To correct this install error, you need to clear the log. > > 1. Open an Administrator command prompt: > * Click on the Start Button and type "cmd" into the search box. > * Right-Click on "Command Prompt" and select, "Run as administrator." > 2. In the command prompt, type the command below: > * fsutil resource setautoreset true C:\ > 3. Reboot the system. > 4. Try installing the Visual C++ 2005 Redistributable Package you downloaded earlier. --- > **Step 2:** Check if you are able to install in clean boot. > See [this Microsoft article on how to perform clean boot](http://support.microsoft.com/kb/929135). > Once you follow the steps in the above article, try installing the Visual C++ 2005 Redistributable Package again. --- > **Step 3**: Repair the Microsoft .NET Framework installation > > **To do this, follow these steps:** > > 1. Click Start, click Control Panel, and then click Add or Remove Programs. > 2. In the Currently installed programs list, click Microsoft .NET Framework, and then click Change/Remove. > 3. Click Repair, and then click Next. > 4. Once it is done repairing, attempt to install the Visual C++ 2005 Redistributable Package again. --- If you get the Visual C++ 2005 Redistributable Package installed in any of the above steps, attempt to install League of Legends again. Hope the information was helpful, let me know if you have any problems and let us know if any of the steps above fixed the problem.
osu gosu (NA)
: Email Problems
Hello osu gosu, The best bet would be to file a ticket about recovering your account to Riot Games support. Make sure you give them as many details about your account that you can so that they can take care of it for you. Click [this link](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=72416) to get help recovering your account.
TL 2014 (NA)
: He cannot even submit a ticket since he doesn't recall which e-mail he used to make the account.
Hi TL 2014, [Use this link](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=38154) to submit a ticket for recovering your account. Make sure to fill out as many of the questions as you can so they can verify that you own it without knowing what email you used.
Nikusha (EUW)
: Riot games support problem!
This looks like a server side problem. Try again in a little bit. You should get an email when they respond to your ticket as well, so keep an eye on your email in the meantime.
jwood098 (NA)
: Japan Server
You most likely will have the option to transfer but that hasn't been confirmed yet. But so far they have always offered that in the beginning. No word on if Japanese will be the only way to view the client. However, it is unlikely that you will find many team members communicating in English.
: > [{quoted}](name=Kao Atlantis,realm=NA,application-id=osqw6G4M,discussion-id=hE1eMGBq,comment-id=000000000000,timestamp=2016-02-08T21:39:43.218+0000) > > League of Legends is a team game, when you are on a team you have to accept that you won't always get your desired role. If you discuss with your team before the match starts you might be able to get someone to agree to change positions with you if you communicate that you are not comfortable with the role you have to play. > > I highly recommend reading [The Summoner's Code](http://gameinfo.na.leagueoflegends.com/en/game-info/get-started/summoners-code/). You'll win more games following it's advice. I would also recommend the advice Rivington gives in [Teamwork OP](https://www.youtube.com/watch?v=ugXC7g3p0JU). > > Riot Games intends on you working as a team, not on you working as an individual. And they have built a queue system in Draft Pick that guarantees that you get one of the two roles you want. Use it. Blind pick is not the best queue for someone who doesn't want to learn more than a couple of roles. > > If you play the way you are describing you will be banned in short order, and you might as well just stop playing right now. Ask yourself, Is having your account banned worth the trolling you do because you didn't get the role you wanted, because you didn't want to work with your team? > > You have to respect that you will be ruining the experience of the 9 other people in your game. That is pretty selfish. Also, they can't ban me for being bad at the game, running around being useless is not against the code of conduct. Running "double mid" or "double jungle" is not against the rules, and if I can get the CS before the other person in my lane or jungle, that's too bad. You say it is "trolling" and will get me banned, but there is no way they can enforce me having to let any other member of my team have certain kills. If the other members of my team want the kills, they take them. I dare Riot to ban my account for playing the game within the rules.
It's not being bad at the game you can get punished for, it's disregarding the wishes of your team in an unproductive manner. Double jungle is fine if your team is okay with it. The 4 other people have to be okay with what you choose to do. This all gets easier as you progress in levels in the game, because people become better at different roles, and the game overall. None of this is about enforcing a particular meta, it's about teamwork and general attitude. From the way you described what you wanted to do in the previous post it sounded like you intentionally want to troll your team. At the end of the day, if you play blind pick, you won't get the role you want every time, it's not possible. You shouldn't ruin other peoples experiences because of it. The question you have to ask is what makes your wishes on how you play the game greater than the wishes of the other 4 people on your team? Communication will help you win more, and winning more will help you level up faster. When you are a higher level I suggest you try draft pick again, as you might have better success with the queue times.
: Account Suspension Reply?
It's likely that you were not helped yesterday because it was the weekend. Be patient they'll get to you as soon as possible. As a tip: make sure not to update your ticket until you receive a reply from Riot Games. Every time you update your ticket, it will be pushed to the back of the queue.
C l e (NA)
: Chaning Account Email
You can change your email by filling an account recovery request with Riot Games [at this link](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=38154).
: No, next time I am going to choose whatever I feel like, go steal some CS, and the "team" can burn for all I care. I'll do everything in my power to keep from getting killed, even if it means spending 50% of the match running back and forth to base. I have ZERO interest in learning support, especially since I am still just trying to get a handle on laning and jungle. I already have trouble remembering to swap summoner spells, mastery pages, and rune pages when I only play a couple champions and have to switch roles. I want to do ONE THING and get better at it until I am at least average before moving to another. If the team doesn't like two junglers or whatever, too bad. That is how Riot wants it, that is how Riot gets it. There is ZERO reason to have first and second desired roles limited to Draft Pick. You should be able to enter Blind Pick and select your desired roles. That would make the games SOOOO much better and you would actually have people wanting to work together. EVERY time I go into a match, people are arguing over their role. Alleviate that by allowing us to pick roles!
League of Legends is a team game, when you are on a team you have to accept that you won't always get your desired role. If you discuss with your team before the match starts you might be able to get someone to agree to change positions with you if you communicate that you are not comfortable with the role you have to play. I highly recommend reading [The Summoner's Code](http://gameinfo.na.leagueoflegends.com/en/game-info/get-started/summoners-code/). You'll win more games following it's advice. I would also recommend the advice Rivington gives in [Teamwork OP](https://www.youtube.com/watch?v=ugXC7g3p0JU). Riot Games intends on you working as a team, not on you working as an individual. And they have built a queue system in Draft Pick that guarantees that you get one of the two roles you want. Use it. Blind pick is not the best queue for someone who doesn't want to learn more than a couple of roles. If you play the way you are describing you will be banned in short order, and you might as well just stop playing right now. Ask yourself, Is having your account banned worth the trolling you do because you didn't get the role you wanted, because you didn't want to work with your team? You have to respect that you will be ruining the experience of the 9 other people in your game. That is pretty selfish.
: Why should I have to wait 6 minutes to re-queue?
The best options I can think of to avoid having to dodge, which is against the game rules and can eventually get you banned are the following... 1. Learn the roles and try your best, you are new so you shouldn't get faulted for trying new things. 2. Play Draft Pick, where you can select your first and second desired roles, and not worry about getting one you don't know. 3. Play with a group of friends so you can play whatever you want whenever you want. Hope the rest of your game go well.
: I had a maxed account but i lost it can i apply as tester with an fresh created account?
You can apply for the PBE with any account, and [you can do that here](https://pbesignup.na.leagueoflegends.com/en/pbe). However, I would recommend trying to get your old account back if you lost it. If you can remember enough information about it you can see if Riot can help you recover it by filling out a support ticket for account recovery. [Here is the link to do that](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=38154).
Trev21 (NA)
: LeaverBuster
You can't get LeaverBuster for no reason, and it takes quite a few leaves or AFKs to reach the 20 minute queue. Can you give more contexts as to what could be causing this? Having internet problems, disconnecting at random times, or have you had to dodge the queue in the past? Preventing you from getting more LeaverBusters might be possible if you let us know more details of how you might have gotten flagged.
ralsei (NA)
: Question about Macros
As long as you aren't annoying in chat it should be fine. Rioters talked about it in a thread about Third-Party Mods [here](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications?comment=0011000100000000). > [{quoted}](name=Riot Sargonas,realm=NA,application-id=cIfEodbz,discussion-id=5kx4F7VE,comment-id=0011000100000000,timestamp=2015-09-29T16:57:43.164+0000) > > A hardware macro that types out text is one thing... lot of people have those. Any macros that automate game actions (abilities, spells, etc) however... not so okay.
: How do i find my email? Haven't played in months.
It doesn't show you your full email for security reasons. They only give you enough of it so that if the account belonged to you, you should recognize which one it is. If you need to change your email without knowing which one you are using, you can submit a [support ticket here](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=38154).
: Player Behavior Support doesn't seem to care?
What was the request that you made to Player Support? You can try sending another ticket and explain that you didn't get an answer. Closing the ticket might have been a mistake.
: Toxic players in Coop - AI vs ranked/pvp question?
Players can get banned for the same poor behaviour in bot games as they do in normal games. I would recommend continuing to report them at the end of the game, and mute them when they start getting verbally abusive. If you report them then the game will get flagged, it will be checked for verbal abuse, and the player will be punished with a warning or account suspension. There is no reason for anyone to behave that way in normals, let alone bot games.
: What about the "failed to translate" stuff
Hi EpicChaos, Can you try repairing the client from the patcher? When you first launch League of Legends you can click the "?" Icon at the top-right corner of the patcher and select "Repair." > * Step 1: https://i.imgur.com/F78k1oW.png * Step 2: https://i.imgur.com/EyOVTLZ.png If that doesn't work, try the following: > * Make sure to close League of Legends. * If you can't close it for any reason, restart your computer. * Navigate to the Riot Games folder. * This is typically on your "Local Disk (C:)" Drive. (C:\Riot Games\) * Open the "League of Legends" folder. * Open the "RADS" folder. * Open the "Projects" folder. * Delete the "lol_launcher" folder. * Attempt to run League of Legends again. Let me know if you have any questions, or if any of the steps worked or not.
: The patcher keeps bugsplatting after a few (1-15) files scanned. Very odd issue, what's going on?
Hello Zeldaguyo, Can you try running League of Legends as Administrator and see if that resolves the problem? Instructions on how to set it to run as Administrator can be found this [this article](https://support.riotgames.com/hc/en-us/articles/204134104-Setting-up-your-Permissions#wq4). If that doesn't work, we can try redownloading the patcher. You can do that with the following steps: > * Make sure to close League of Legends. * If you can't close it for any reason, restart your computer. * Navigate to the Riot Games folder. * This is typically on your "Local Disk (C:)" Drive. (C:\Riot Games\) * Open the "League of Legends" folder. * Open the "RADS" folder. * Open the "Projects" folder. * Delete the "lol_patcher" folder. * Attempt to run League of Legends again.
Flupyguy (NA)
: i am having a problem where I press the launch button and nothing happen. But when I did it on my old laptop it works. plz help because i want to play league on my newer laptop
Hi jtrieuo89, Is this a problem that you have had since the patch, or have you always had this problem on your new laptop? If it was just since you patched, have you tried restarting your computer yet? Next step would be launching League of Legends as Administrator. [Here are the instructions for that](https://support.riotgames.com/hc/en-us/articles/204134104-Setting-up-your-Permissions#wq4). If that doesn't work, I would suggest attempting to force a repatch of League of Legends. Instructions on how to do that [are here](https://support.riotgames.com/hc/en-us/articles/202969434-Patching-Issues#wq5). Let me know if you have any other questions, or if the above didn't work.
BompaLD6 (NA)
: Funny because my friend got banned and he got an email from rito telling him to take his problems to the boards.
If you want to discuss player behaviour, or your ban then this is still the incorrect board. This board is for troubleshooting technical problems and answering general questions about the game. There is a whole other board for [Player Behaviour](http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation). That other board, 7 months ago when this question was posted, was not in operation yet. However, if you want to dispute a ban because you think it was made in error then submitting a ticket is still the best option. I don't know the context of your friends ban so I don't know why they told them to go to the boards.
: Thanks, I never seen Orange name guy, keep doin works :D. Trying to change toxicility level down, im i mental?
Orange names mean Wrenchmen, we are volunteers who help on the technical support boards.
: The question is how Im in NA board if im eune?
You are allowed to post on both as a member of the EU community. You can switch board locations by selecting the "North America" text underneath your name in the top-right corner. Or go to this link: http://boards.eune.leagueoflegends.com/
: Fix this direct-x stuff please
Hello Metalleaf222, DirectX is actually not made by Riot. It is a set of tools that is provided by Microsoft which is used by most games on Windows. Typically if you are getting a DirectX error, it means there is something wrong with DirectX, your Graphics Card Drivers, or Windows itself. A lot of the time, it's because those components might not be up to date. I would recommend heading to [this article](https://support.riotgames.com/hc/en-us/articles/201761974-Bug-Splat-and-Game-Crashes) and attempting the steps to resolve you problem. Specifically the steps, "Update Graphics Card Drivers," "Update DirectX," and "Update your version of Windows" and see if those steps solve you problem. Try running a custom game when you are done those steps so that you don't get flagged by LeaverBuster if you crash again. Let me know if you have any other questions.
: SO............sad not authorized
Hello the antidoter, Not sure what you need help with. Would you be able to provide us with more information about the error, or problem you are having? Describe it as much as possible, or provide a screenshot if you can.
: Will I receive a ban if I use Wooxy to replace the English Original Voices Package?
Riot made an official post to update people on [Third-Party Modifications](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications). They haven't said what is specifically allowed, but clarified that anything that modifies the game between when you press the PLAY button, and when the game ends is considered against the rules and can get you punished. > _**No software should interfere directly with the in-game player experience between when you press “Play” and the end of game screen.**_ --- > For now, custom models and artwork sit firmly in a “use-at-your-own-risk” category, but we’re keeping an eye on them. We can’t optimize for assets we don’t develop, and if they do become a concern in the future (ie. they provide measurable player advantage), we’ll take action based on the stance we just discussed. So you can do it, but you are doing it at your own risk and Riot is reserving the right to explicitly disallow it in the future.
: Wat?
Hi AngelFrostoo, You can find all your discussions if you click your name in the top-right corner of the boards and choose "boards profile." Here is your profile for the NA board: http://boards.na.leagueoflegends.com/en/player/EUNE/AngelFrost00 Just a note, you are posting on the NA boards, not the EUW or EUNE boards. You also have posts there, which you can see at this link: http://boards.eune.leagueoflegends.com/en/player/EUNE/AngelFrost00 The NA and EU boards are separate, so both those links will give you different posts you made. Hope that helped.
shyv (NA)
: what kind of "cheats" does riot detect?
Hello trying too hard, Riot games can't say exactly what they detect or it would allow people who make the cheats to get around their detection systems. However, they have made a fairly detailed post about this in the past that sheds a lot of insight on what they consider cheating and what they don't consider cheating. [Here is the post](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications). **Here are some of the important excerpts:** > * No software should interfere directly with the in-game player experience between when you press “Play” and the end of game screen. > * Custom models and artwork sit firmly in a “use-at-your-own-risk” category, but we’re keeping an eye on them. We can’t optimize for assets we don’t develop, and if they do become a concern in the future (ie. they provide measurable player advantage), we’ll take action based on the stance we just discussed. **Here are some other Rioter comments from that post that are of note:** > * [Is there a list of third-party Applications that are okay?](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications?comment=00000001) > * We will not be maintaining a list of applications that might be approved or denied, because honestly, we’re just not ever going to be able to continually audit every service or function for player security. [_Applies to use at your own risk_] > * [Is MKLOL Okay?](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications?comment=00020000) > * I'm afraid not. If any tool out there has features that violate the policies, it's not allowed to use even if you turn some of those features off and use others that are technically okay. > * [Is LSI Okay?](http://boards.na.leagueoflegends.com/en/c/miscellaneous/5kx4F7VE-reminder-third-party-applications?comment=001a0000) > * That's fine, especially since LSI is totally OK to use anyways. We worked directly with them to help guide their feature set in a direction that plays nice with our policies. > * [_Note_: if you want to know what LSI is, here [is the link](http://www.leaguelsi.com/).] --- I hope that helped clear up any of the questions you had. Let me know if you have any more.
: I spent over 300$ in league and i got perma banned and i was not even toxic
Hi Artumis1911, It's hard to give you constructive feedback on the boards if you don't post the chat logs that were sent to you upon your ban. Furthermore, without them posted, we can't tell if you are being honest about how toxic you really were. If the ban was given due to poor behaviour, Riot has mentioned many times in the past that they would prefer you spend your money elsewhere, and not make a new account. If you didn't get chat logs (your reform card), check you email. It is also possible that you may have been banned for an entirely different reason than poor behaviour. In which case I would recommend contacting [player support](https://support.riotgames.com/hc/en-us/requests/new) to get more information. If it was a behavioural ban and you don't want to provide your chat logs to us on these boards and want to appeal the ban privately, and don't want public criticism you should still open a [player support ticket](https://support.riotgames.com/hc/en-us/requests/new). I hope your future games go well, and I hope if the ban was for a different reason, or if it was a mistake, that you can play again soon.
: Thank you for your answer. Another question now. Do you know anything about the current state of the LAS server? Thanks again
I grouped Latin America South, Latin America North, and Brazil into South America when I was listing them above. What was the status you were wondering about?
: Different servers
All of League of Legends, as a Game, is controlled by Riot Games. Most of the regions are also run by Riot Games. Including North America, Europe, Oceania, South America, Russia, Turkey, and the future Japanese Server. The two exceptions are: -- In China, _**Tencent**_ distributes the game. (Tencent is also Riot's Parent company) -- In Southeast Asia, _**Garena**_ distributes the game. The two above mentioned companies change Language and Localization settings, run the sales that are running, run promotions and events, and set the prices of content. However, these regions don't control the content or mechanics of the game and they all run on the same patch as the North American one. --- The reason the servers are split up this way is for logistical purposes. Mainly, the further the servers are from you, the higher ping you get. It's not feasible to have European or Asian players play this game on North American servers. Also, It's much easier to support multiple langues if they are split by region. I hope that answered some of your questions.
: Hey Riot Lyte, Let's talk about the reform system
>"The old Chat Restriction System had a ~75% reform rate, meaning about 25% of players continued being negative and were unable to improve their behaviors." --- [Source from Riot Lyte](https://ask.fm/RiotLyte/answers/131818129602) They are also seeing the reform rates have been increasing since they started the new instant feedback system. If you want to set you mind at ease on how well Riot's systems are built and how much they care about making sure they work properly, Riot Lyte has had two very informative talks from the Game Developers Conferences: * 2013 - [The Science Behind Shaping Player Behavior in Online Games](http://gdcvault.com/play/1017940/The-Science-Behind-Shaping-Player) * 2015 - [More Science Behind Shaping Player Behavior in Online Games](http://www.gdcvault.com/play/1022160/More-Science-Behind-Shaping-Player) --- In addition, [Very Toxic Jinx's reply](http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/tEmGb6vI-hey-riot-lyte-lets-talk-about-the-reform-system?comment=0000) outlines the new way they punish. You won't get immediately suspended, but you will eventually get permanently banned if you don't reform.
: suspended until January 11,2016
There are several reasons why you can get your account suspended. You should have received a popup in the League client or an email explaining why. Check your junk mail folder if you can't find it. If you don't see anything that gives you an explanation, [submit a ticket](https://support.riotgames.com/hc/en-us/requests/new) to Riot and they can get the information to you.
SivHD2003 (EUNE)
: Getting Help With Your Forever Banned Account
Hi SivHD2003, these boards are mostly for members of the community helping each other out. There isn't much we can do to help you with account related problems. After reading your message, I am uncertain if you are talking about your account being banned or if you are just unable to access it because it was compromised. I would recommend that you submit a support ticket with Riot [here](https://support.riotgames.com/hc/en-us/requests/new) as it is the fastest way to get Riot to respond. Provide as much information as that form asks for as you can to speed up the process. --- I hope that helps.
NickITTI (EUW)
: I Got Perma Ban
Hi NickITTI, these boards are mostly for members of the community helping each other out. There isn't much we can do to help you with account related problems. I would recommend that you submit a support ticket with Riot [here](https://support.riotgames.com/hc/en-us/requests/new?ticket_form_id=38154) as it is the fastest way to get Riot to respond to a compromised account. Provide as much information as that form asks for as you can to speed up the process. The more information you provide the faster it should be for them to recover your account. --- While you wait, I would recommend you read [this article by Riot](https://support.riotgames.com/hc/en-us/articles/201751664-Protecting-Your-Account) that has a lot of tips on keeping your account safe for the future. It is applicable for almost any account you have online. I would also recommend [this article by Microsoft](http://www.microsoft.com/security/online-privacy/phishing-symptoms.aspx) which explains how to identify scam/phishing emails to also protect your online accounts. It's the most common way people lost access to their accounts and there is lots of helpful information in that article. --- I hope that helps.
: I got banned because this guy joined late in the lobby and got salty about it
You can't get a permanent suspension from one report, and it requires you to be pretty toxic. Bans escalate on a tier from 2 separate chat restrictions, to a 14-day suspension, then to a permanent suspension. You should have gotten a report card with your ban that would explain more what caused your ban. It usually comes with 3 example games. It shows you in client, and you receive an email with it. The report is publicly accessible so you can post it on the boards if you want people to see what was said, and give you advice or their thoughts on why you were banned or if you deserved it. If you want that I would recommend posting over at [Player Behaviour](http://boards.na.leagueoflegends.com/en/c/player-behavior-moderation). If you want to get help privately I would recommend [submitting a support ticket](https://support.riotgames.com/hc/en-us/requests/new).
brad (NA)
: is this really considered to be harassment?
I wouldn't really label this as being particularly harassing, although it is an attack on the person you are responding to. I would definitely label this as being inappropriate or unhelpful. There is no good that can be done by saying, "the problem is u" after stating that you are obviously better than the person. It's not what you say, it's how you say it. A much more helpful and non-attacking response could have been something like... > I play a lot of Vel'Koz, and in my experience he can be strong. Here is some advice that I have that might help you improve your play: > (I don't have any advice as I don't play him, so fill in the blanks) Again, context is important. --- #As for this post that you provided as an example: > [{quoted}](name=My Face Is OP,realm=NA,application-id=mNBeEEkI,discussion-id=EgRX4Xlm,comment-id=000500000000000100010000000000000000000000000000,timestamp=2016-01-05T09:38:25.030+0000) > > I told him nothing but the truth backed up by facts in that thread. > > Maybe Riot isn't the problem, and you people are. If you aren't able to discern facts and get girl feelings over it, you should not be able to report and decide who gets banned and warnings. You are breaking the system by lack of sound judgement. This post, although rude, isn't directed at any particular person. I am sure if someone reported it for being offensive it will also be removed.
: Lost my Project Lucian skin
Hello darkjacobman12, There isn't much we can do to help you on the boards with account related problems like this. The best bet is to contact Riot directly [at this link](https://support.riotgames.com/hc/en-us/requests/new). They should be able to give you a better answer on why you are missing the skin and fix it if they can. Hope that helps.
: League of Legends has a terrible tribunal system
The likelihood is both them and you got reported. You wouldn't know what, if any, punishment they got. However, if they do troll in a lot of games it is very likely they will be. Also remember, if you get a warning about being reported and didn't actually do anything to justify a punishment, you won't be punished. I would recommend refraining from engaging a troll or rager in game. The only outcome is that you both will eventually get punished. The best way to protect yourself is to mute the players and report them at the end of the game. Riot cares a lot. If they didn't, they wouldn't be investing so much time and energy attempting to improve all gaming communities with their work in player behaviour. However, at the end of the day, you need to be the change you want to see in the game. The more people that put effort into not responding to misbehaviour and instead reporting it, the better the game will get. Here is some information about how Riot is improving behaviour in League of Legends if you are interested: * [The Science Behind Shaping Player Behavior in Online Games](http://gdcvault.com/play/1017940/The-Science-Behind-Shaping-Player) * [More Science Behind Shaping Player Behavior in Online Games](http://www.gdcvault.com/play/1022160/More-Science-Behind-Shaping-Player)
Kürama (NA)
: So they can't gift anymore cause they have too much RP? Lol. Sharing is caring Riot. Seriously though, what if a Rioter bought the RP to be able gift?
Likelyhood is, if they want to gift they have to use a separate account that they make themselves with purchased RP. Their company accounts come with, what is essentially, unlimited RP and IP so it makes sense that they don't get to gift people.
: Players Pretending to be Riot Employees
Posing as a Riot employee is actually against the rules in the game. Unless they had "Riot" at the beginning of their name, it's always best to be sceptical of their claims. I would also note that [Rioters aren't allowed to gift people from their accounts](https://www.reddit.com/r/leagueoflegends/comments/2nqb1v/are_exrioters_allowed_to_keep_their_riot_usernames/cmg4wcm) which also gives a good idea that they weren't being truthful. If you are concerned about how they are portraying themselves, I would recommend [submitting a support ticket](https://support.riotgames.com/hc/en-us/requests/new) to inform Riot of the person pretending to be an employee.
: My card was not rejected because i was playing and messing with the champs i got skins for. Right shortly after leaving a custom game I see ban popup. I have screen saves and everything.
What did the popup actually say? And did it say when you were banned until? (It should have a specific date, even if it is really far in the future)
: Need to move LoL to a new PC (the other one will be recycled).
Hi Wilhelm Arnadalr, Everything related to your account (Skins, Champions, Masteries, Runes, and most In-Game Settings) is stored on the servers under your account so there is no need to backup anything. Just install League of Legends and log in with your account.
: Why Riot? Permanent ban after someone purchases RP in shop. Isnt this stealing?
Hi MrPumpKin, There are numerous reasons why your account can get suspended, not all of them are permanent even if it looks that way. You should have gotten a message in the client, or an email explaining why you have the suspension. Check the junk mail folder in your email, as sometimes messages can go there. If you still can't find the information, I would recommend submitting a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) to get further information directly from Riot. There is not much anyone on the boards can do to help, so the support ticket is your best option.
: Tell me why
You should have gotten an email that explains why you got suspended. If you can't find that email, check you junk folder, it it's not in there, [submit a ticket to Riot](https://support.riotgames.com/hc/en-us/requests/new) so they can help you find it.
: Has anyone ever had a chargeback?
It may take them a few days to resolve the charge back. Try to be patient, they will fix it for you as soon as they can.
: BUT ITS BOTS no one cares if it was norms or ranked i agree with u truley but why bots]
You got reported in the bot game so clearly people do care. The people playing bots usually want to win, and leaving or being disruptive in the game lessens the experience they have. It's against the rules to leave in any game that isn't a custom one.
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Kao Atlantis

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