: Wrongfully suspended and punished for Elo Boosting
Hey all, Chiming in to say that our support team handling these types tickets are not robots and each player that is writing in regarding their MMR bans does have a human eye looking at them. I know it kind of sucks that we aren't sharing more information but this is done so that for those who are in the 100% (which we are confident in) can't retrace their steps and "fix" what they did that got them caught in the first place. MMR Boosting doesn't have to be a paid service. It can be a simple act of sharing an account with someone and them playing ranked on it. They don't have to reach a particular tier (Gold+) and it doesn't look into how you played the majority of the season. Once someone that is not you, logs into your account and plays a ranked game, this is considered MMR Boosting. This is why we strongly tell players they should not share their account information and credentials, even to those they trust. As to OP, I've read your case. Multiple agents and myself included, have looked into your account and we're all confident this was an accurate punishment which won't be reversed. We can continue the discussion in the support ticket that you submitted.
: 14 day ban for asking the flaming support who he said Kys to...
Just wanted to step in here real quick as Player Support and say that the player did indeed reach out to us and after chatting with them, the ban was removed. As a reminder, you _**NEVER**_ have to or should repeat what other players say in-game that is considered offensive and punishable. The best action is to report them at the end of the game so the systems can review their account and behavior.
: It's a you problem, definitely.
Can you show me a full screenshot of what you are seeing? Including the top bar.
: > [{quoted}](name=Dark Morgana,realm=NA,application-id=osqw6G4M,discussion-id=AULEwiRA,comment-id=0001,timestamp=2017-11-08T00:28:02.454+0000) > > The first issue I want to address here is the disconnecting. Have you been dealing with disconnections frequently and where exactly is it happening? > > The second part to this is even though it wasn't your fault, disconnecting leaves your team at a disadvantage. So, even though you came back you won't reap the rewards for returning as your team had no idea if you were returning. The same thing happened to me except I didn't even DC from the game. Regular first game of promo, no problems and result was a victory. Promo counter counted it as a loss for some reason.
> [{quoted}](name=TailSurprise,realm=NA,application-id=osqw6G4M,discussion-id=AULEwiRA,comment-id=00010000,timestamp=2017-11-17T21:01:11.000+0000) > > The same thing happened to me except I didn't even DC from the game. Regular first game of promo, no problems and result was a victory. Promo counter counted it as a loss for some reason. Heyo! It looks like you dodged a game yesterday which counted as the first lost in your series. After losing a game and then winning a game, your series is at 1 win and 2 losses. Good luck in your series to Gold!
: https://imgur.com/a/LMfAd
Ah! Thanks for the screen. Ascension doesn't count for getting Mastery tokens 6 or 7. These can only be received through Summoner's Rift Normal or Ranked mode.
: Getting S- or higher with no tokens
I looked into your match history and don't see any above A+. If this isn't right, feel free to link your match history so we can double check in our Player Support tools.
: RIP OFF!
Have you checked out your missions tab for one called "Rune Collector"? This should give you Blue Essence for those spent on runes once you play a matchmade game.
: Issue with blue essence when I logged in (Really could use a rioters help)
Check your mission tab and you should have one called Rune Collector. From there, you have to play one matchmade game and orbs will show up in your loot to redeem the rest of your Blue Essence from runes.
: What happened to my ip?
Hey builderman, You'll need to play 1 matchmade game to get the rest of your essence from runes. You should see a mission called Rune Collector. After you play the matchmade, head over to your loot and unlock the rest of your BE.
Màx (NA)
: I kinda fucked myself with the BE
Hey Màx, Sorry to hear that you had this FeelsBad moment. Player Support can help you out if you write in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new). We'll revert the purchases so you can buy that awesome Urfwick skin like you deserve. Thanks for being such a longstanding player!
: Gems? Where Are the Gemstones in BE Shop?
You can get them by going to Store > Accessories > Summoner Icons ! https://imgur.com/a/sj1jp
: Will I be eligible to collect the upcoming challenger rewards if i'm challenger on flex 5v5 ? (besides the rewards gold+ gets) or are they just for Soloq challenger?
Challenger rewards will be given in all ranked queues.
: so if i got a 14 ban before do i get the rewards? on september
You won't be eligible if you received a ban in September.
: So, in total. We will have 4 Victorious Graves skins? * Original Victorious Graves * Solo Chroma * Flex Chroma * 3v3 Chroma
You got it. {{sticker:slayer-pantheon-thumbs}}
4DViking (NA)
: If you get Gold or higher in Ranked 3v3, do you still get Victorious Graves?
Yep, you'll get Victorious Graves granted.
Pure Lulu (OCE)
: if you were ban for chargeback last month and you did pay it back can you still be eligible for this season’s rewards?{{sticker:sg-janna}}
You will still be eligible. Charge back won't be counted as an ineligibility ban.
: So, if we talk only about Victorious Graves and his chromas, there is no difference if you end gold or diamond in all 3 queues? Best reward is already obtained on triple gold?
Correct. Victorious Ward skin as well.
: Right now, I'm currently (Gold I for solo/duo and Gold V for Flex). That mean I can get the chromas along with the skin right? {{sticker:sg-lux-2}}
Chromas will be given plus the original skin based on the queues you get Gold in. You got it right.
: ***
Yep, if you get Gold in Flex you'll get Victorious Graves.
Duffer (NA)
: Oke time to grind 3v3 then :^)
{{sticker:slayer-pantheon-popcorn}}
shockup (EUW)
: So what do I have to do to remove the border from the charging screen? What kind of support ticket do I have to send?
Once rewards are distributed, you can send a ticket in to us to help you out. We'll handle everything on our end. Anything under Game should work.
Duffer (NA)
: > [{quoted}](name=Keyru,realm=NA,application-id=cBWEdEZ4,discussion-id=W0aEONuP,comment-id=000a0001,timestamp=2017-10-07T18:58:44.036+0000) > > Yep! Good luck out there. o/ Was this in reference to Artemia? Just want to make sure so I dont have to grind 3v3 since I am at least gold in both flex and solo/duo
If you don't get Gold in 3v3 you won't get the chroma for that specific queue. You'll get the one for Solo and Flex.
Cresselya (EUW)
: If i'm gold SoloQ and Plat 5v5, will i get the Plat border in Normal / ARAM / 5v5 Flex and the Gold one in SoloQ, right?
Yep! You got it on the dot.
: How different are the borders from flex to solo q? I’m assuming that they will be the same color based on rank but is the flex one gonna look worse then the solo q one?
All borders, no matter the queue should look the same. Icons usually are the ones that have a slightly different look.
Artemia (NA)
: > [{quoted}](name=Porocles,realm=NA,application-id=cBWEdEZ4,discussion-id=W0aEONuP,comment-id=00010000,timestamp=2017-10-07T18:35:51.275+0000) > > The chromas will be for any tier Gold or higher. There is no specific chroma for each tier after gold. Will players be able to earn a maximum of three chromas then? I didn't bother to play Twisted Treeline at all this year, since I assumed I would get a skin by getting gold and a special reward by getting gold in 2+ queues (solo/duo and flex on SR for me).
Yep, there will be 3 different chromas.
: I would also love to obtain all 3 ward skins since I love blue and green :/ I think we deserve to get all 3 skins since we passed through all 5 levels and so we should be able to pick our favourite one out of these 3. And could you also explain the chroma thing more? So is there a chroma for 3v3 ranked, flex & soloQ and dependend where we get gold we get the correlated chroma?
The chromas are for queue specific and not the ending rank you end at. As long as you get Gold, you'll receive the chroma for that ranked queues.
deus ex (EUW)
: you better start flaming real fast
{{sticker:sg-ahri-1}}
DJ LeXx (EUW)
: So... do I have to drop in honor level to get a (imo) better color? {{sticker:slayer-jinx-unamused}}
Please don't! We'll be asking around to see if we can do something that feels better.
: So wait are there 2 separate chroma's for TT and Flex queue?
Yep! Good luck out there. o/
Artemia (NA)
: So is there a unique chroma for getting gold in Twisted Treeling, meaning one can earn up to three chromas?
You got it exactly! As long as you get Gold or higher in the other ranked queues.
: But like, what is the downside to allowing discussion view in GD? I can't think of any legitimate reason for it to NOT be in that subboard.
There's a really bad crossover between discussion view and chronological view. For example, I'm using discussion view right now to reply to your comment and anyone using discussion can see this. If you swap over to chronological, you have no idea who I am replying to because the quotes don't show up that I am directly responding to your specific comment. For me, I personally enjoy using chronological view a lot as I like to read all conversation points and comments. Going to other sub-boards, I have to force use discussion view so that I can get the context I need (especially in moderation).
: Can I ask why those two subs don't have the feature? It's really jarring going back and forth between the two, it'd be nice if it were consistent.
By default of how Player Recruitment runs, it is not an area that would utilize discussion view or voting well. Rarely do discussions happen in that space. General Discussion has it for the community there that came over from the old forums. We do know that they aren't the only players in that area now since the combining of Misc. and GD and it's something we're keeping our eye on.
Zone0ut (NA)
: Red Tracker issue; can no longer tab through Rioter comments in a threat
Hey Zone0ut! This depends on which sub-board you are using and which view you are in. If you want to see the box on the side, you'll need to be in **Discussion View** which you can find in the screenshot I provided! General Discussion and Player Recruitment are the 2 sub-boards that do not have this feature. http://puu.sh/xGm7y/010a050d6d.png
Screamlty (EUW)
: STARS GUARDIAN MISSIONS
Hey Screamity, Check out the Player Recruitment Megathread below for the Star Guardian event! There's many players just like you looking for others to play with. https://boards.na.leagueoflegends.com/en/c/team-recruitment/ZLwcTzPv-star-guardian-invasion-looking-for-group-megathread
Vexxxy (NA)
: Went 70-3-82 ON ONSLAUGHT got B+ ( IS RIOT TROLLING ?)
Hey Vexxxy, I can see how this is frustrating as it sounds like you carried and did an awesome job at it! The point system is tallied by the overall teams performance and not just you as an individual. You can read up more about the breakdown of the scoring system and grading in this player guide. https://boards.na.leagueoflegends.com/en/c/gameplay-balance/KFaAxs9y-complete-guide-to-invasion-onslaught-to-all-extents-s-on-all-5-core-missions-obtained
Zeymul (NA)
: boards level not updating
{{sticker:slayer-pantheon-thumbs}}
Kumiankka (EUW)
: Unable to purchase Tier 3 runes.
Hey Kumiankka! As Paerio has stated, there is a rune cap in how many you can own on your account. Send in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) and our team there will help you out in getting this sorted.
Duyl1611 (NA)
: I have been banned permanetly and i have no idea why
Hey Duyli611, We can't assist with suspensions on the Boards but if you send a [support ticket](https://support.riotgames.com/hc/en-us/requests/new), our agents there will get to you as quickly as possible to resolve your issue.
weedy low (EUW)
: plz help me
Hey weedy low, We can't help with suspensions on the Boards but our support team through a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) can.
Le Him (NA)
: Invasion Run Score? How do I increase it?
Hey Le Him, There was a guide recently created by Steelflame in full details about how to play the mode including how scoring worked (with a Rioter posting to fully flesh it out). Check it out below! https://boards.na.leagueoflegends.com/en/c/gameplay-balance/KFaAxs9y-complete-guide-to-invasion-onslaught-to-all-extents-s-on-all-5-core-missions-obtained
: Chests
It's totally possible to get the new Star Guardian skins from Hextech Chests! Now it all boils down to luck~ {{sticker:poppy-wink}}
: Invasion
Hey Sniperwolfmark! Make sure to check out the Player Recruitment Megathread over here: https://boards.na.leagueoflegends.com/en/c/team-recruitment/ZLwcTzPv-star-guardian-invasion-looking-for-group-megathread You'll find a bunch of players looking for to play Invasion. Good luck out there!
: Getting perma banned
Hey AFK Alpha, The best place to ask about suspensions will be through a [support ticket](https://support.riotgames.com/hc/en-us/requests/new) as we cannot assist you within the Boards space.
OutOfPower (EUNE)
: Ranked inactivity questions
Hey OutOfPower! I can clear this up for you. Platinum, Diamond, Master, and Challenger are all subject to decay. In Platinum and Diamond, after 28 days of inactivity in any ranked queue, you'll begin losing LP based on your current tier. Every seven days after that, you'll lose LP until you play a match in that queue. Diamond players lose 50 LP each time they decay, platinum players lose 35. 1) If you don't play ranked games, you will decay. If you are Diamond 5 at 50 LP or below, you will decay to Platinum 1. 2) You will need to play games in the specific queue you are about to decay in. Playing a flex queue game WILL NOT immune you to decay if the inactivity is in solo queue. You can read more about it here: https://support.riotgames.com/hc/en-us/articles/204010760-Ranked-Play-FAQ
MrGutin0 (NA)
: Account in PBE
PBE sign ups are currently closed but you can check the [PBE Boards](https://boards.pbe.leagueoflegends.com/en/) for updates regarding it in the future. https://boards.pbe.leagueoflegends.com/en/c/general-pbe-feedback/EGhTBUV6-pbe-signups-are-closed
PP Asuna (EUW)
: Free unchained alistar
Hey PP Asuna! You can get this unlocked by writing in a [support ticket](https://support.riotgames.com/hc/en-us/requests/new). Cheers and good luck on the Rift!
R13er (EUNE)
: THIS guy
Hey R13er, Sorry to hear about your bad experience in the game. That sounds like it was super frustrating. Make sure to report the player at the end of the game so that they can get checked by our systems and appropriately handled!
: When is the level patch coming?
We're looking to uncap leveling during the preseason. You can read more about it in the link below! http://nexus.leagueoflegends.com/2017/09/upcoming-changes-to-leveling-ip-rewards/
: WTF IS THIS
That does sound super frustrating...even waiting for that full circle to wrap around just for that one person to not accept. Usually what helps me is watching a show/stream while I'm waiting or rocking out to some tunes!
: Register my account so i can post stuff im only lvl 11 and says im not lvl 7 ok done
Show more

Keyru

Level 38 (NA)
Lifetime Upvotes
Create a Discussion