Rioter Comments
loveroo (NA)
: Did you get yours back?
> [{quoted}](name=loveroo,realm=NA,application-id=ZGEFLEUQ,discussion-id=fZVMIHgL,comment-id=000f0000,timestamp=2017-04-21T22:33:46.461+0000) > > Did you get yours back? I did!
: U won't get it back I can't either sent I Ike 10 tickets they just keep copying same thing an say ban forever
> [{quoted}](name=cissco44,realm=NA,application-id=ZGEFLEUQ,discussion-id=vwrI8A65,comment-id=000300000000,timestamp=2017-04-18T01:25:49.364+0000) > > U won't get it back I can't either sent I Ike 10 tickets they just keep copying same thing an say ban forever You just got to give riot some time. I think they will unban those who didn't do anything wrong in time.
MarijoBoT (EUW)
: I have exact same problem like you!!! Account with a lot hours lots skins and champs and one day i just got banned. Without big explanations just that i was scripting or using 3 party software....
> [{quoted}](name=MarijoBoT,realm=EUW,application-id=ZGEFLEUQ,discussion-id=vwrI8A65,comment-id=0004,timestamp=2017-04-17T18:33:02.559+0000) > > I have exact same problem like you!!! Account with a lot hours lots skins and champs and one day i just got banned. Without big explanations just that i was scripting or using 3 party software.... I'm not sure why so many people are getting banned, i honestly don't think a lot of us actually did anything wrong and are just confused. I read a post earlier saying that this is happened before, so that's hope it's just a mistake
Nextazo (NA)
: So my account was banned because i changed a 1 to a 0 in the game files. Though i understand that they own it, I'm given access to change, so in my opinion that doesn't warrant a ban in any way. But i guess if it broke terms. I honestly wish a rioter would comment so i know exactly what i did wrong.
> [{quoted}](name=Nextazo,realm=NA,application-id=ZGEFLEUQ,discussion-id=vwrI8A65,comment-id=000100000000000000010000,timestamp=2017-04-17T13:59:52.096+0000) > > So my account was banned because i changed a 1 to a 0 in the game files. Though i understand that they own it, I'm given access to change, so in my opinion that doesn't warrant a ban in any way. But i guess if it broke terms. I honestly wish a rioter would comment so i know exactly what i did wrong. After some more research on what you suggested, that wouldn't be the reason i was banned because i wasn't told that in my discipline report. Another thread a while back had that happen to a guy and riot told him that it was because he modified game files, my discipline report says nothing about it, though i will paste what it says below "Actions that have been performed on your account are in violation of the League of Legends Terms of Use. You can review these terms at http://www.leagueoflegends.com/legal/termsofuse" "Due to the severity of this violation, your League of Legends account has been banned until Thu Jan 01 00:00:00 UTC 9001"
: I have a suspicion this might be it. It would not surprise me if your second account ended up caught in the next wave of bans. They do tend to wait a few weeks/months before rolling out a mass-banning. It looks like your other thread that I had commented on was either deleted, or moved to where I cant see it, but I was able to read your reply in my alerts. The banned until date is one that is typically associated with detection of a third party program. This can cover a lot of things; scripting, hacking, some botting programs, some of the mod programs. I would recommend checking [this thread](https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/5dmkJinG-3rd-party-applicationsmodifications-whats-allowed-and-what-isnt) by Wuks, just to double check that you are not using any of the programs that are not allowed. If you have one of those programs on your machine, and you use even a tiny portion of it to interact with your league account... it's the ban. To try and give a bit of insight on the Terms of Use, I'll put a few pertinent quotes from it below: >3.2. Can I do stuff with Riot’s intellectual property? (We reserve all the rights to our IP, but do allow for some personal, non-commercial uses like fan art.) **We (and our licensors) own and reserve all rights and title in and to the Riot Services, and all data and content included therein, including,** user accounts, computer code, titles, objects, artifacts, **characters,** character names, chat logs, Game recordings and broadcasts, locations, location names, stories, dialog, catch phrases, artwork, graphics, **structural or landscape designs, animations,** sounds, musical compositions and recordings, Riot Points (defined below), Influence Points (defined below), Hextech Items (defined below), Virtual Goods (defined below), audio-visual effects, character likenesses, methods of operation and gameplay (collectively, “Game Content”). I've bolded the important parts. Riot owns the characters, the bushes, and the animations that play. Depending on what was done, it may have been a bit enough change to warrant action being taken. > ix. Using any unauthorized third party programs, including mods, hacks, cheats, scripts, bots, trainers and automation programs that interact with the Software in any way, for any purpose, including any unauthorized third party programs that intercept, emulate, or redirect any communication between the Software and Riot Games and any unauthorized third party programs that collect information about the Game by reading areas of memory used by the Software to store information; This is the big one. It kinda sums up the reason why the first quote from the ToS is so darn important. Riot owns their toys. And they do not want anyone else trying to change them. And if a player is using a program in a seemingly harmless way to change a minor animation, it opens the door for a clever hacker to use that as a way to get in and make a bigger hack. So, rather than deal with it, Riot simply has these third party programs which have the ability to change Riot's coding considered unauthorized, and players are warned not to change the client or game files.
So my account was banned because i changed a 1 to a 0 in the game files. Though i understand that they own it, I'm given access to change, so in my opinion that doesn't warrant a ban in any way. But i guess if it broke terms. I honestly wish a rioter would comment so i know exactly what i did wrong.
: They also instantly close all of my tickets on the issue as well. Not sure what other options I can do to get my account back.
I have no clue either, that's why i made this post, so i could get some help with my ban.
Pouting (NA)
: > [{quoted}](name=Nextazo,realm=NA,application-id=ZGEFLEUQ,discussion-id=vwrI8A65,comment-id=0002,timestamp=2017-04-16T23:38:49.324+0000) > > Update: After sending in multiple tickets, they're just telling me that they've answered my questions already and closing them right away. This last ticket took 15 hours to get a reply and I'm still lost to why my account is banned. You can still reply to those tickets
They've been closing them right after i send in a new one plus they're taking 15 hours to do so.
Nextazo (NA)
: I would like help about a perma ban.
Update: After sending in multiple tickets, they're just telling me that they've answered my questions already and closing them right away. This last ticket took 15 hours to get a reply and I'm still lost to why my account is banned.
Nextazo (NA)
: No i changed the setting that made played an animation when walking​into a bush or something like that. I don't understand how that could trigger a ban, i thought that I was allowed to do that.
The issue about that though is that I'm playing on another account and i haven't got banned and I'm using the same settings
: > [{quoted}](name=Nextazo,realm=NA,application-id=ZGEFLEUQ,discussion-id=vwrI8A65,comment-id=00010000,timestamp=2017-04-16T17:19:05.881+0000) > > I don't use custom skins and from my knowledge the lol folder has never been altered expect to change a graphic setting once There is a chance that, depending on the setting you changed, this could actually trigger it. Was it one that is normally changeable in-client?
No i changed the setting that made played an animation when walking​into a bush or something like that. I don't understand how that could trigger a ban, i thought that I was allowed to do that.
Coopa123 (EUW)
: Using 3rd party programs does not automatically mean scripting. This ban reason includes practically every change made to your LoL folder. Did you instal any custom skins?
I don't use custom skins and from my knowledge the lol folder has never been altered expect to change a graphic setting once
: A very common reason to be banned for scripting etc. when you weren't, is that your account was compromised and someone else used them on your account (a compromised email can lead to this too), you allowed someone else to use your account, or you had logged in through a client that did contain illegal modifications (even if you were unaware or didn't use them). Do you have any suspicion that anything remotely close to the above reasons may have happened at any point in the past few months (even if you absolutely trust someone you shared your login info with)?
Nobody knows my account info at all, though I did have an issue with my computer a month or two back that lead to me having to system restore it a week back. The was when I opened league and skype my computer would straight up freeze. So that was the way I fixed it. That's the only way in my mind that my account could have been compromised.
Rioter Comments
: > [{quoted}](name=Nextazo,realm=NA,application-id=ZGEFLEUQ,discussion-id=bQmEqgIL,comment-id=000100000000,timestamp=2017-04-16T04:41:02.639+0000) > > Oh, theres been a rather large ban wave. You might have been caught it. Though it's not for toxic people, it's for misuse of a third party program. Do you know if overwolf is included? I was told it was safe it use?
I'm not sure but I was reading a form earlier and it said it was. But that person was also banned as well. So I have no clue, if it says you got banned for being toxic, you might be shit out of luck, though you could try fighting it with their support system.
: > [{quoted}](name=Nextazo,realm=NA,application-id=ZGEFLEUQ,discussion-id=bQmEqgIL,comment-id=0001,timestamp=2017-04-16T04:37:15.440+0000) > > Was it for third party program use? Says it was for being toxic. I've only had two chat suspensions in four years then straight to perma..
Oh, theres been a rather large ban wave. You might have been caught it. Though it's not for toxic people, it's for misuse of a third party program.
: Riot help pls
Was it for third party program use?
Shamoir (EUNE)
: Unfair ban
Anybody who is telling you that you deserved this is wrong. You were caught in a ban wave, if you look on the boards this is happening to a bunch of people. You need to tell the support team that you haven't done anything wrong and hope you can actually get it reversed. It'll take time though. If you want more support or info, look through the boards and find more people who have had this issue
aZ3R0n (NA)
: Riot support tends to respond with pre-typed templates at first to filter out some of their tickets, but stay persistent and let them know you wish to dispute the actions being taken and politely ask for them to do a manual review. There was just a post earlier from someone who had a ban for third party software lifted: https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/m1eouZas-i-was-banned-for-using-a-3rd-party-application?comment=00030000000000010000
aZ3R0n (NA)
: A lot of players seem to be experiencing the same issue, and you'll need to send in a support ticket and talk to the Riot staff: https://support.riotgames.com/hc/requests/new They do bans for using third party software in waves, and sometimes mistakes are made. Politely explain your situation and be patient, it will take up to a day for you to get your first reply. Continue to explain your situation and mention that there have been many players speaking up on the forum about being banned by mistake during this wave and ask for a manual review of your account. If Riot conducts the review and finds that you indeed did nothing wrong then your account will have the ban removed. The key here is patience as you go through the motions. Good luck! {{sticker:slayer-jinx-catface}}
I'm already in a conversation with one of the people at riot and I'm being told that my account was banned and that even though I've explained very clearly my stituation and why I haven't cheated, that they aren't going to reverse the ban. I'm still talking to the lady, so we'll see what happens
loveroo (NA)
: Wrongfully Banned
I also got banned for the same reasons as you, I've also found 3 other people who have had this happen to their accounts
: Permabanned Incorrectly for 3rd Party Software
This happened to me as well today. I got almost the same messages from riot as well. This is wrong.
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Nextazo

Level 30 (NA)
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