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Well after contacting support, I was finally proven wrong and learned that Riot does possess a tiny modicum of sense. Here is the response I received:
> Your understanding of the situation is sold and I can tell that after having a conversation about this you understand a clear path to avoiding this again in the future. The team and I have discussed your suspension in great depth with one another and I have some great news for you! We will be reducing the suspension, but I want to give you some advice and warnings for what happens from here.
>
> Your assessment is correct, arguing with your team and cluttering the chat with the negativity of the game is an improper use of chat. This behavior prevents others from seeing important information and causes others to lose enjoyment in the game. In that respect, the suspension was applied correctly. I have decided to reduce this suspension to a second two-week penalty because I believe that after the conversation you will be better prepared the keep the account under your control.
>
> Understand that something as small as arguing or lighting berating after the suspension is up will push you to a permanent suspension. Know that this is your FINAL WARNING and you will not get another after this.
>
> All and all, please remember that this really is your last chance, so If you would like any further assistance or help, to avoid a permanent suspension, then please feel free to reach out to me. I want you to keep this account, just as much as you do :).
>
> (REMOVED)
> Riot Games Player Support
Wow. I still feel like this is an utterly ridiculous punishment, but I'll take it I guess. Not sure if I even want to continue playing after this insanity but if I do it will be with chat completely turned off.
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You only get the popup within 10-15 minutes of a report otherwise you won't see it, unless you logged out too quickly, then you'll see it when you log back in. If you get one of these following a game you can be 100% sure it was from that game
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LOL seriously Riot doesn't even pay these forum flunkies??? That's kinda sad actually, but I guess it explains why they're so unprofessional and vulgar.
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It is, not that internet strangers have any reason to take my word for it. But you can rest assured you won't see a red response because it IS the full story and Tantram has no hidden logs with which to #LULZEXPOSEDREKT me with, so instead it will be quietly swept under the rug. Or maybe he'll just make some shit up and blatantly lie about what I said like the Riot forum flunkies did.
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Keep ignoring everyone's substantive points in favor of making snarky quips and refusing to address their actual arguments. It looks very professional. Or are you just admitting that you have no other rebuttal?
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You're creating a false dichotomy just to fit your incredibly convoluted definition of "context." There's a HUGE difference between using context as an excuse for negativity and saying that the context of the entire chat matters in determining the meaning and intent of what is said. And it DOES matter, the meaning and sentiment behind phrases can be drastically different based on what was said by previously said by others. It's NOT about saying "because he said X, what I said becomes okay," it's about actually examining the meaning of someone's words with an ounce of common sense. Pretending the full chat logs are not necessary for this is completely ridiculous!
Come on, you obviously already know this, I mean 5-year-olds know this about their native language. Then again, what should I expect from a shameless liar who blatantly fabricated accusations against me?
These gaslighting mind games you engage in with your playerbase are increasingly absurd and it WILL kill the game if it keeps up.
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Funny you should ask, in fact yes he actually does!
https://thumb.gyazo.com/thumb/1200/_54752dd5b9f2d40742d690de3e4e9765-png.jpg
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Your personal attacks are tasteless, rude and unfounded. I have been completely cordial in this thread - maybe a little sarcastic towards people who were openly rude, but I don't think it compares at all to your arrogant, high-and-mighty tone - not to mention you completely lied about my in-game behavior; I did not ever insult, goad or antagonize anyone, and you reading sarcasm into my words with zero context is absolutely ridiculous. It's really appalling to me that you would say I have bad intent when I have been working hard towards reform. You're just slinging baseless accusations and lies at me again and again, you say I'm griefing with absolutely no evidence, just because I'm having a bad game and my team was angry at me. Honestly, you are almost as hateful as the people flaming me in these logs, you've already made up your mind and you'll conjure up any defamation you can to back it up. Very sad, I won't give this game another chance even though I actually really liked it, it's just not worth it.
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Baseless accusations.
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When I said I was defending myself I was talking about when Malz accused me of stealing his role and forcing him to take a mage bot. I realize I could have used better wording when I called it a "troll pick" but I simply meant that he consciously chose to take an unfitting champ bot after knowingly giving up his role. His lane roaming WAS the main reason for my poor performance but I did not intend to place blame as I know my deaths are ultimately my fault.
"These two are significantly more borderline, but you really don't need to go on about how someone is behaving this much. Again, it's something minor, but done often enough it can become an issue: and given how much of it is in two games of yours, it looks like this may be a habit."
Point taken, I realize now that I should talk even less to flamers and trolls. But this is far from a habit, keep in mind these 3 games are the WORST of the worst they could find in my logs. I had very many games in between these with no such exchanges, and here I was simply trying to calmly ask my team to stop and relax like the summoner's code says.
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Thought it was self-explanatory, I got a 14-day ban for criticizing my teammates' decisions. Mainly for example I had a spat with a jungler who was getting counterjungled hard and I suggested that he focus on defensive warding and ganking lanes that were pushed up to get ahead. He didn't take the criticism well, started blaming me and then in response I pointed out what I thought were the problems with his gameplay. In hindsight this was a bad decision especially considering that he wasn't receptive to criticism initially, so I should have just stopped instead of further provoking him.
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Hello The Djinn, I notice you're very active on calling out people who flame/insult their teammates and post their chat logs here. You seem to ardently defend the current punishment system; how do you feel about this action?
https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/p9a1IMoU-this-is-permabanabble
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Hi Chermorg, I notice you're very active on calling out people who flame/insult their teammates and post their chat logs here. You seem to ardently defend the current punishment system; how do you feel about this action?
https://boards.na.leagueoflegends.com/en/c/player-behavior-moderation/p9a1IMoU-this-is-permabanabble
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You're telling me what you _think_ I did wrong**
It looks to me like your the one rationalizing here, it's pretty clear that you've already decided to take Riot's side unfalteringly, and that you'll construct any sort of misleading scenario you can think up in your mind to paint my neutral-at-worst actions as some kind of horrible plague on the community. I've taken full responsibility for everything I've said and done.
By the way, I'm finding plenty of sympathy for my attitude here :)
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I put in a support ticket and they basically told me to stop criticizing teammates' behavior even if I was trying to be constructive. I get that, even if my intentions are good and I'm not flaming that can just lead to arguments. I don't necessarily agree 100%, but I'm willing to change my behavior and play by their rules, so I took their advice and now this.
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Don't call his attitude toxic, you might get banned!
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Lol, you're refusing to have a discussion with me and then trying to accuse me of doing the same. Why don't you explain to me what facts I'm ignoring? I acknowledged the false positive rate and why I think it's flawed. Are there facts I'm ignoring that explain why I'm wrong in thinking this? Are there some other facts I haven't considered about how Riot reviews them? Help me out here.
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That's taunting? I'm just trying to get my team back on track. I could tell from the context that people were still flaming me in all/team chat, and I thought reminding them that they were muted and it's pointless to type to me would get them to focus on the game and actually play to win instead of continuing to bicker pointlessly and drag down the rest of the team who hadn't muted them. I think you're just reaching really hard here :/
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I'm willing to listen to other points of view. I read your posts and I explained to you why I think they're not painting the whole picture. You're free to tell me why you think I'm wrong, and I'm open to the possibility that I am wrong but you haven't given me anything to make me think so. Instead you just passive-agressively insulted me for not agreeing with you. You're the only one being closed minded here.
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Right, and Riot ultimately determines what was deserved and what the right severity was. The problem is that they aren't making these decisions according to the summoner's code, they are much, MUCH stricter once the IFS bot has already punished someone automatically, and what these super-strict rules exactly are is very unclear. They only consider it a false positive in the most extreme circumstances (i.e. someone threatening "say X hateful word or I'll feed" and a player types it and gets banned) and refuse to overturn bans like mine which are clearly undeserved. There could be any number of undeserved bans in that 99%, we just don't know, and Riot will never admit it.
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Someone already said this and it is absolutely asinine. Do you seriously think "god so toxic dude, relax it';s just a game" is an unacceptable response to "go f* yourself inting f*t?" It's not like it's a newsflash to anyone including the abuser. The only sentiment expressed here is along the lines of "wow, that was really vulgar and hateful, let's just relax here." And I DID move on, I never continued to argue with players after issuing these statements. If they continued to refuse to be civil, I muted them and stopped.
But in the end I guess you're right, Riot's IFS hates the keyword "toxic" so much that I deserve to never play again.
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Nope, among the trigger words are also "reported," "muted," "toxic," and "troll," and variants of those words. Doesn't matter if they're used maliciously or not, just saying them is enough to catch you a ban if you get reported and the bots scan them enough times in your logs.
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Severity of the penalty aside, it's still absurd that they would punish anyone for these games. Past behavior should obviously come into play when determining the punishment, but not when determining whether or not to punish.
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I don't buy that ".07% false positive rate" - that can simply be manipulated by how Tantram chooses to define a false positive. It doesn't mean that the other 99.93% of people are being punished fairly. I suspect they uphold a lot of ridiculous bans like this so they can preserve their statistics and gush about how their system is soooooo perfect.
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You sound like a pleasant person to play with.
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Ummmmm, except I'm on the opposite end of the situation... The person who switched with me was the one whining "it's not my fault. you took my role, you suck you're not doing shit" etc. to which I didn't argue and only attempted to de-escalate like the summoner's code instructs me to do. I literally said nothing in these games that is too harsh even for an 8 year old (lol)
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They're not altered. You can tell I'm not lying because Tantram & Co. hasn't posted here and exposed my real logs. He refuses to admit that his precious bot has any flaws, and doesn't actually care about the players who are just collateral damage to him.
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"If you end up in a game with an abusive player, don't lower yourself to their level. Instead, politely ask them to calm down.And remember, even if you're having a bad game, quitting or going AFK just ruins the game for the rest of the players. If someone's really starting to bother you, the mute and ignore commands are always there to resolve the situation."
This is word for word from the summoner's code. I read through it after receiving a penalty and followed it to the letter. When people harassed me, I politely explained the situation and asked them to calm down, and if they wouldn't, I muted them - this is EXACTLY what the rules and a support agent instructed me to do. But I still got banned, presumably because Riot's bots don't like the keywords it found. Why else would it pick completely innocuous games where I said nothing remotely negative? Because abusive trolls reported me since they didn't like me, prompting the IFS bots to scan my logs and find that the line "Muted" appears in 3 of them. If this is how they're doling out bans they should actually tell people in the summoner's code so that they actually know the rules they're expected to follow...
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Nobody wants this, I seriously doubt that the overall community finds these chat logs problematic. IFS is clearly flawed and targets certain keywords with very little common sense or human oversight, and Riot is way too rigid in upholding these auto-bans because they don't want to admit how bad it is.
That's certainly what it looks like anyway, especially when Tantram & Co. roast every actual flamer that posts their chat logs and completely ignore threads like this. There's absolutely no way they'll reply to this thread because they refuse to acknowledge the problem.
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Lol @ the Riot flunkies replying to every single asshole flamer who posts their chatlogs, but are deafeningly silent on the ridiculous unfair bans while they send in the downvote brigades.
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Wait wait wait, hold on. It's not really "accusing" people of being toxic when they're saying things like "go f*** yourself inting f****t," and I respond with "wow so toxic, relax it's just a game" or similar phrases. It's more like I'm pointing out the obviously self-evident fact that what they just said is extremely toxic and hateful, and politely asking them to relax. And is "Please stop being toxic" really an unacceptable thing to say after someone just called me a "f***ing scrub piece of shit" for dying once? I guess saying "wow so toxic" after reading an extremely insulting all chat comm is just a crime against humanity isn't it? Or lightheartedly pointing out at the very end that this was "such a toxic game" after watching players on both teams curse out their teammates in all chat, that's just downright awful. It's not like these were long exchanges where I was whining constantly about people being toxic or something. I either made a simple observation and said one thing, muted them and carried on, or asked them to stop and did the same.
Listen, I get that using other peoples' negative behavior as an excuse is not a valid defense of anything, that's not what I'm trying to argue at all. But it's EXTREMELY disingenuous to try and claim that I'm accusing or insulting anyone in these logs.
As for saying you're muting or reporting someone being bannable, just wow. I honestly had no idea about that, what a completely asinine rule. Ask yourself, from the bottom of your heart, is someone who said this who is clearly genuinely trying to improve their behavior REALLY the type of person you never want playing the game again?
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You got played dude. These people act as innocent as possible in chat while doing everything else they possibly can to make the game hell for you. They will not try at all and "soft-int" to make it look to the system that they are just having a bad game, and will usually play dumb/nice to the point of obnoxiousness in chat to bait out a frustrated response. If you have any reaction at all that involves calling out their behavior or "singling them out" then they will report you and claim harassment, and in Riot's eyes no matter what if you criticize their behavior in any way it's considered harassment and is punishable. Even things that don't directly insult their abilities i.e. "why would you do that?" etc. falls under this. Doesn't help that the context of the chat means absolutely nothing when determining your punishment.
These people are the absolute worst plague on the community. As much as having flamers and ragers sucks I'd MUCH prefer them to this breed of toxicity. At least you can mute the latter and move on - they'll probably tilt hard but at least they'll try, and it's not like they're actively TRYING to ruin your game, (most of the time) they're usually angry because they WANT to win. The report baiters on the other hand are the lowest of the lowest scum. They are literally sad pathetic children who will waste hours of their life just to ruin your game and try to get you banned.
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Opdí

Level 46 (NA)
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